broken drawer they taped upon move in
My offset Room and Board dresser. Which the movers tried to carry from the bottom legs.
There are deep scratches in all my end tables and kitchen chairs.
The mover broke my daughters dresser drawer they taped it, to conceal damage and never said anything about breaking it.
Scandalous movers hiding damage
The movers broke my daughters Pottery Barn dresser by attempting to carry it by the top drawer. No wrap.
Destroyed
Broken light from moving the couch
Destroyed
Destroyed.
Carpet damage
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Corinne K.
Oct 26, 2024
Very professional, friendly and hard working! I was referred by a friend and I'm very happy!!! I would use them again and I will refer them to anyone moving!!! Great experience!!!
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Kelly R.
Jun 28, 2024
AAA Movers customer care team did not do a thorough job of investigating my claim. AAA movers added up damages to a resolution of $102. In reality AAA damaged more than 700lbs of property. At $.60 per lbs, that alone is $420. I've paid nearly $800 to have my property ruined within an hour.David in claims made ip items on my Statement of claim. David misrepresented the weight of my daughters dresser after being notified in writing that one whute the dresser weights more than 120lbs. The most expensive piece AAA ruines wasmy Brown Room and Boards dresser that weights more than 500lbs, was conveniently left off the Statement of Claim in it's entirety. But, yet David added a second glass table at $27 into my settlement, that was NEVER included into any the claim via pictures or email, in an attempt to minimum liabilty while committing fraud as if I didn't claim1) Brown Dresser2) Lights3) White dresser 4) 4 piece End table set & 8 piece kitchen table set5) Interior and Exterior damage to walls6) White sofa damageThe Statement of claim sent by AAA lists ONLY: 1) Tall white dresser @ 80lbs $482) Glass Coffee Table @ 45lbs $273) Fraudulently, A third item listed as Glass Entry table with the same weight listed as my coffee table @ 45lbs $27 was added. Oddly this item isn't even listed anywhere within my claim.I have no idea what said Glass table listed is. I never reference ot in my claim. While the actual items, with actual weights and the proof of damages that were pictured with in my claim were conveniently not listed and/or addes to my claim at all. My move was originally for a greater amount of time. When I observed the fraudulent billing techniques, I immediately fired AAA movers within two hours of their incompetent services. DON'T LET THIS SCANDALOUS COMPANY SCAM YOU!AAA movers have failed to rectify this claim amicably, by following through with the rules and guidelines set out within the AAA contract. When I stated the offer was unjust and unfair, and that we can go to court, Rob responded with, "Threatening Court is not a valid option. You will lose and have to pay thousands in attorneys fees, yours and ours. Instead, maybe try an approach where you are assertively angry, without being offensive. Offended the people trying to help does not give you the results you are hoping for. David is good at his job, the value of the items has no bearing whatsoever. Only the actual weight of the items." Yet the items listed by David within my claim aren't actual listed itens I claimed and they ARE NOT the actual weight of the items. The items listed are inaccurate, purposely. I've contacted David and Rob with the inaccuracy in writting and neither party has responded to AAA's fake Statement of Claim that was created on behalf. Despite the listed items of 4) 4 piece End table set & 8 piece Kitchen table set5) Interior and Exterior damage to walls6) White Sofa AAA is SHADY AF!
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Bonnie R.
Mar 4, 2025
AAA Movers moved me end of Jan 2025. A lot of glass breakage. I carefully packed everything to prevent breakage. A lot of the boxes have holes and dents like they were kicked. Some were opened. I have quite a few things missing that are not here now that I have unpacked. Things of value that I paid plenty for are gone. A couple of furniture items are broken. I told the claims person to come here and look at the damages and she said no. Over $2000. of damages and missing items and they settled with me for $200. I think they should have their business license cancelled. I hope other people use other movers.
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J S.
Feb 12, 2025
AAA is the worst moving company and breaches its contract on all levels. They could not read their schedule correctly and showed up 5 hours late. They did not use the moving blankets they were supposed to use to wrap up furniture so several pieces got gouged, dinged, and scratched. Their policy claims to pay 60 cents per pound damaged. But nobody returns calls and they decided that $30 was the proper refund for about 800 pounds of damaged furniture. They lied to the Better Business Bureau when I filed a complaint. They have offered an insultingly low settlement and denied all responsibility. They are committing multiple counts of fraud for their business practices and need to be shut down by the state.
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Colleen H.
Jan 21, 2025
On a day where the temperature was -9 Eddie, David and Connor were excellent. They arrived on time, finished in less time than projected and even moved a few items that were not on my original list. They were polite, efficient and a joy to work through my list of items to be moved. I would recommend them to anyone. Well worth every penny.
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Lisa M.
Dec 23, 2024
AAA Movers is a reliable, careful, friendly, & compassionate group of young men. I highly recommend!
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Jane H.
Nov 22, 2024
AAA was super considerate and reliable for two difficult moves within a short time. Thank you!
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Julie H.
Nov 6, 2024
Downsize my parents into a 55+ community and then sold my house a month later. They were so good working with my parents house that I hired the exact same team the second time. They were efficient in their time, respectful of the property, and always willing to move things around a little bit to make it easier for you. For the price you can't beat them. They also asked it I had junk to remove and had Junk Luggers out to clean up. So cheap and easy!
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Brittinae S.
Apr 2, 2024
Hi, DO NOT use AAA Movers. They over charged me for a simple local move that was just 10 mins away. I was quoted a $500 move and it ended up being almost $1000 for what amounted to a studio apartment move. Not only that, but I tipped heavily due to what I believed was a new move building error. They refused to give me my money back dispute the evidence I provided they were in the wrong during the move and now I'm out $1K for 15 boxes, a mattress, head/bed frame, a TV and stand. I even provided them pictures on what I had to move and still nothing. DO NOT USE THEM. They will rob you
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Nicholas K.
Apr 9, 2024
Their drivers will try to run you off the road for no reason. Terrible. Avoid doing business with them.I have never spoken with John S. or anyone else at their company as he claims. It was one of their trucks. So they are also liars.
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