Urban Fuse

We finally got a chance to check out Urban Fuse since it took over One Milk Tea's spot. They kept most of the inside decor but added their name to the flower wall. Super cute for pictures! Plenty of indoor seating (booth and chairs). The menu is pretty large (coffee, tea, milk tea, lemonades and more). They have lots of food options as well. We went on a Saturday morning and it was only us at the time. We started ordering on the kiosk but had some questions about altering our order. There was only one person working and he wasn't very helpful. He couldn't understand what we were asking or how to help us. After what seemed like forever, we finished up our order and waited. I got the Pistachio Cream Cold Brew (not a fav). One of my daughters got Strawberry Lemonade & the other got Thai Tea (which was not her fav). For food, we decided on trying the mini donuts. They took forever and were hard. Maybe someone called out sick and the guy working doesn't usually help up front, but our first experience here was very disappointing. But at least we got some cute pics!

Came here for some afternoon drinks with the family due to the proximity of where we were eating lunch. The menu is pretty basic - milk teas, smoothies, and slushies, and you pick your flavor. They also have a food menu here as well. I decided on a genmaicha milk tea for myself with 75% sweetness. It was still on the sweeter side so I would recommend going lower than your usual preference. I also ordered a taro smoothie for my kids but wanted to split it in two cups. She had to check with her manager, or maybe the owner? Which is fine, but I've never had an issue splitting a drink for my kids at other places. It seemed to be an issue and they were talking back and forth in Spanish. They assumed I wouldn't understand which in fact I do understand some. I know it requires an extra cup so I offered to pay for the extra cup if needed. They said they wanted to figure out how to make it look full but I'm not asking for a bigger amount of smoothie, I just want it split into two cups. My kids don't care if the cup looks full. After that, that manager or owner was just sitting in the bar seating and when I looked up he was glaring at us and then looked away. We had kids with us but we cleaned everything up including the games that are available for customers to play. Drinks weren't terrible but also nothing unique. Decor inside is cute with a flower photo wall. But the temperature was so hot inside, it felt better outdoors and it was a cold day. Just didn't really feel welcomed here unfortunately.

Where is the cheese in the Mac & Cheese? [Roseville CA]I didn't realize that One Milk Tea is no longer at this location. I purchased a Groupon deal for Urban Fuse and started to Google its location not realizing that it was the same place as One Milk Tea on Lead Hill (my daughter used to work at the former). I used my Groupon for a 24-oz Chocolate smoothie and got it fast. The sweetness was perfect, one that would not spike blood sugar levels (my opinion only). I chose to have it with brown sugar boba. The drink was made fresh but the boba pearls were hard. I also ordered a small size Mac & Cheese... unfortunately, it was very bland... it had the cheese pull but I can't taste the cheese! My mom and I shared the small serving and we couldn't finish it. Inside is clean, the interior design has not changed much from the former bubble tea except the iG wall which now has the new store logo. Customer service was great but put more cheese on the Mac & Cheese, please.Review #3640

We ordered the Red Guava Fruit tea with regular green tea and 25% sweetness and it had no tea flavor and barely any guava flavor and mostly tasted like sugary water. We substituted the tea in the Winter melon fruit tea with black tea and did 75% sweetness and the flavor on that one was good, but would definitely get less sweet next time. The service was fast and you can order at a self-order kiosk.

When I saw on Google that there was a boba shop still open at 9:30pm (until 1am, actually) I knew we had to check it out. It was easy to find with plenty of parking. Inside, it was clean, brightly lit and had very cute decor. Louis helped us and was very accommodating, ensuring that we were happy with our drink choices since it was our first time there. They offer 25% off between the hours of 10pm-1am, and there's a BOGO deal if you download and use the app. We got their Horchata Aguas Fresca and a Wintermelon Milk Tea, which was good except next time I'm going to get it much less sweeter. Will def be back again one of these nights!

Lovely place, classy and stylish design, great ambiance inside for hangouts. Service was fantastic and place was nicely clean. Why the 3 stars, then? Compared to many other boba spots with teas and smoothies, I just wasn't impressed. Taro drinks taste was too subtle and the brown sugar drink I had was too strong with the tea itself, hardly tasted the brown sugar part. Had both drinks with normal amount of sugar, so no adjustments to either. My wife did enjoy the brown sugar drink that was blasting with tea flavor, so I guess it could just be preferential to say the least. As for my preference, just wasn't my cup of tea. But don't let that deter you! Give this spot a chance and perhaps your taste buds will love Urban Fuse's gorgeous looking drinks.

Absolutely horrible service! I am actually pissed. I called and the guy on the phone hung up on me and gave no explanation so I called up and said "why did you hang up on me and he said... " ok" this has got to be a joke. I ordered food and drinks last night the cold beverages came hot and no ice like not even cool they were actually warm. I got a salad which I didn't even touch because it had old sour cream that was crusty on top and smelled rotten. I was trying to fill a pregnancy craving and instead got an extra headache and my money taken and not refunded. I can't get ahold of anybody on the phone and I can't leave my house to go over there because my morning sickness is so bad. I'm really fed up and exhausted and just disappointed that customer service is this bad. I called very calmly and to be treated like I was is completely appalling. Who hangs up on someone and then says "ok".

Milk tea was underwhelming for price. Nice place with good customer service. Can't speak to coffee or food.

Friendly service! Great menu! There is no going wrong here They even have great smoothie options

First time customer in this restaurant and had a great experience. The service was 5/5 after placing the order and receiving our food we were asked feed back about our food and if anything could be different. The food was great and definitely got our moneys worth with those burrito bowl servings. Over all we had a great experience and recommend everyone to come in and enjoy this well organized place. Ps they have not been open for 4 months and doing a great job. Keep it up!!