Subway

Customer service & kindness have left the room!! Subway always has great food and options. But some folks who run the franchise are not into Customer Service, nor do they care. There were literally no interactions between the woman and myself; no smile ,no hello, how are you, nothing... Just a blank stare. I tried to say, " Hello, how are you, but got a menacing look.It's pretty sad, but I guess nowadays it doesn't matter as long as they get their money. But I am never returning, that I can assure you.I only bought my sandwich only because I was starving and in a rush. Otherwise, I would have left. Pretty sad indeed!

Avoid this subway at all costs!! Take the extra minutes to go to the subway location on Sterling Pkwy. Trust me, I'll save you disappointment. I already don't expect not much from a subway, simple, just go in and get your sandwich and out regardless if customer service sucks. NO, this specific location does not honor any of their promo signs that are posted in their store, nor do they allow their customers to sign into their MVP rewards to collect points. The workers rush you and only care for your money to pay. If I didn't have to worry about feeding my little sisters, I would have definitely left the place without taking the 3 sandwiches and paying just because their attitude needs a reality check. Like I said, don't even come here to give them a chance, everytime I've been here it's the same outcome.

The food was horrendous The service took an hour and 30 minutes for a small sub. And the ambience was horrible and there was nobody in there. I went in the store and the guy I had a beer belly and he had no shirt on. And I like it sloppy but my meatball sub I think had a human nut in it.

They do not honor any of the promotions from Subway. You are going to lose a lot of business!

So, as far as cleanliness, this place was great! Super clean... but didn't smell like fresh bread like most Subways do.But bro! The lady who works there, has ZERO customer service skills. To the point where it was kinda awkward ordering from her. First of all, when I ordered my sandwich she assumed I was getting a foot long. So she started preparing it. I told her I'm just getting a 6 inch and she looked so annoyed! All you did was split the bread open sis, calm down. Like, why are you mad that you have to get a different piece of bread?? Or better yet, cut this loaf in half and put the other half back. Not a big deal! Anyway, every item she put on my sandwich was done with such attitude. She even put the mayo and mustard on aggressively to the point where it was way too much put on there. Then when it was time to pay, she didn't even tell me my total. She did her thing on the register. She didn't even put any napkins in the bag. Which I didn't notice until I was already gone. I'm glad this isn't my neighborhood subway.

Service is always horrible the people who own this establishment should get some manners. Every visit i've went I get treated like absolute shit. They don't understand that they're promoting a deal and when asked, they give terrible attitude like they hate their lives.If they don't wanna work there then quit and actually hire people with some fucking manners

Just horrible. Horrible attitudes from the guys working, and horrible sandwich preparation skills. Have some pride in your business. Have some respect for your paying customers.

The man worker didn't want us to enter our number for our rewards. He wouldn't allow us to get the free cookie after I had just signed up for the MVP Rewards Program and bought a sub, the sign clearly says if you buy a sub and first sign up for the rewards you are guaranteed a free cookie. The man worker did not give us our free cookie and told us to" just pay " even though we were asking to put our number in for the rewards. Terrible service.

I come at least twice a month and have not experienced any of the issues other reviewers state. They are always so friendly to both myself and my family. My food is always on point and fresh.

I always get great service and food at this location. We come at least twice a month and every time the employee's have gone above and beyond for our orders.