Special Nail Spa

princess meets sharp enough to kill a man lovely work done by Jenny! Exactly what I was looking for

Unsanitary for waxing services. Dirty room with poor lighting. Unqualified person tried to provide waxing service. Failed to remove half the hair. My skin was red for a few days and peeled like after a sunburn.*Response to owner - Correct location. Service was not today.

Located behind McDonalds on Sunset. Same center as Don Quixote's.My mom was visiting so I thought it'd be fun and relaxing to get pedicures together. This is Mom's 3rd ever pedicure. It was also a treat for me since I usually do my own pedicures at home nowadays, to save money. But since it's hotter weather now, thought it'd be good to have my toenails professionally painted. Wanted to make an appointment for sometime between 10:30-10:45am, but the employee asked if I could come at 11am instead, so I wouldn't have to wait. I said, no problem. Got a text confirmation immediately after, with the address of their salon. Seemed like a nice touch, so customers don't accidentally go to the wrong location or forget their appointment time. We arrived around 10:55am. Two employees inside the building, working on one customer. A few minutes later, another (younger) employee arrived. The younger employee worked on my mom and seemed pleasant. Offered us some small bottles of water. However, around 11:10am a young girl arrived and said she had an 11am appointment. She was asked to have a seat and choose a color, relax,'etc. I could feel the younger employee rushing my mom's pedicure since the other employees seemed to not be finishing anytime soon. I noticed the employee working on my pedicure didn't seem to be the most precise. There are some nail salon workers who are perfectionists, and others who do a hasty job. She was the latter. I had to ask her to fix a few areas that she had missed with the nail polish. And trust me, I'm not usually that picky about my toenails--which is why I usually can get by with at-home pedicures. Decided to be fancy and do a flower like I used to do all the time in my younger days. Big mistake. The flowers looked uneven and a mess. She had already spent quite some time trying to fix them to look more even, but the more she tried, the worse it got. I didn't want to be a karen and have her do it all over again either. She seemed to know that it looked pretty bad, though she wasn't able to say much. Just kinda did an embarrassed laugh as she tried to fix it. My mom, who had finished super early, was growing tired of waiting. I explained the uneven, weird-looking flowers but my mom said nobody is going to notice my toes anyways (lol). So I just let it go. Also felt bad because it seemed like the employee only had use of one eye. The other was closed or swollen. Probably has issues with depth perception. Decided to just pay and leave instead of trying to get the flowers to be my liking. Basic pedicures are $35. There is a Yelp discount but the employee who rang me up didn't seem to know what it was. She ended up giving the discount anyways. Might be a change of ownership deal, since their parking lot sign still says "Tresor Nails." Maybe the Yelp $5 off offer was for the previous business. So many nail salons out there with better pedicures so it looks like we won't be back to this one.

Super happy to have found Special Nail Spa! I had the best experience - Sophia was my nail tech and her work is excellent.

Everyone started out nice, but then I got snapped at for not understanding what they said about the ($15 extra) chrome top coat I chose (Which the nail tech initially had no idea about). I got sassed and no one made eye contact or spoke to me after that. They were great with my daughter until I got the price of a nail paint for a 4 year old on hands and toes. They charged $40. And this photo is what her nails looked like less than 24 hours!!! The website said $17 for a manicure for littles. She didn't get lotion, message or any frills, just paint that cost $40. An adult pedicure and child nail change cost me $115!!!! Also my pedicure has a bubble in it and parts missing the top coats. The experience took an hour and a half and I left feeling frustrated. Needless to say not going back.

If I could leave zero stars I would. I just had the most unhinged scary experience of my life at this establishment. I ended up having to call RPD and left shaking because of how aggressive and erratic the owner was acting with me. There were red flags when I made the appointment initially that I chose to ignore specifically the fact that she was immediately pushing me into a more expensive service, nonetheless, I scheduled the appointment and went with her recommendation agreeing to a set of acrylic nails for $80+. I show up for the appointment today and we get started with a pedicure which was not great. I asked for the deluxe regular polish, the massage was short and they barely cleaned around the cuticles, again, I say nothing and just take a mental note to go somewhere else next time. Then comes the polish, I pick a color and she paints my nails and it is thick and chunky and streaky. So I let her know that they really aren't looking great and she tells me I need to pick a new color and I should have gotten gel, so I pick something else and she disapproves and tells me I need to pick a dark color. I explain that I'm going to a wedding and I need neutral-ish nails for my dress, at this point she is acting annoyed with me, so I pick up the book to look again and pop off a tip in the process and she snaps at me about being more careful. I pick a new color and my toes get painted, they look sloppy and uneven with tons of cuticles but I just let it go. We move to the chair to do my nails and I ask her if she wouldn't mind cleaning up my cuticles before applying the powder to which she refuses and says it doesn't need to be done. I say again, that I would really appreciate if she would and she told me it would be an extra $15. This is the point where I mess up and under my breath I say "are you effing serious?". Given cursing was not okay but what came next was something I would never expect. She starts screaming at me saying she will no longer do my nails throws her tools down and tells me to leave. At this point I am happy to go but then she remembers that I have to pay for my pedicure, she is in my face and will not stop screaming at me, I was shaking badly. She then threatens to call the police if I leave without paying, I say fine whatever just stop yelling me, which she doesn't. So I go to the counter take out my credit card and she tells me she won't take my card and I need to pay cash. I let her know I don't have cash and say just run my credit card so I can leave. She starts yelling about calling the police again because she is refusing my form of payment (they take credit cards btw). She then grabs my arm and says she will walk me to an atm like a prisoner, at this point I'm fully in fight or flight and the minute this happened I left and called Rocklin police department. I've never been treated or interacted with a business owner this unhinged in my life. I'm still shaking.If you read some of their reviews online it sounds like the owner has some anger issues. She's been harassing me via text message since I left and has been sending me threats with photos of my car and screen shots of my social media since I left. This is absolutely unacceptable behavior.Also, while I was there she straight up lied to the girl sitting next to me about providing a service that she did not provide in order to charge her more. The girl and I had a look and she, like me initially didn't say anything, but this business is crooked and the owner should be ashamed of how she acts.Part 2: my response to the further delusion of this business owner in the response below. I did try to pay via credit card and offered Venmo while she was actively screaming at me. It wasn't until she aggressively tried to escort me to an atm like some sort of prisoner that I left out of fear for my safety. I have attached one of the many harassing text messages they sent me proving my story to be true.I highly advise you search this business by their 1 and 2 star reviews. Aggression from this business owner towards their customers appears to be a regular occurance.

Within two days two nails broke off to where my fingers were raw and bleeding. not even 5 days later they lifted and I have to pay for a new fill at a new salon. Waste of money. Don't go here

Great service. Professional. Very relaxing. Sang happy birthday to my daughter and she got the kids mani and pedi with a free flower on her hands and feet. She loved it. They were kind. We got a free drink. We couldn't wait to give them 5 stars!

I love this place!!! Jenny is the best and does a great job with my nails, and is very accommodating. Very nice and relaxing place highly recommend!!

I came in to get an acrylic overlay/dip and I love the way my nails turned out. Every time I have gone I have had no issues with breaking or even lifting. The woman who did my nails was so sweet and engaging. The environment is so cozy and beautiful. 10/10 would definitely recommend this place to others!