Sea Otter Swim Lessons

Our little swimmers love this swim school and Ms Kylie is the best! Very good with all levels of swimmers and my son and daughter love taking lessons with her. The facilities are top notch with lots of open room for classes and individual lessons. The kids love the slide and let me tell you, they get right after getting the kids use to getting their heads and eyes underwater. The levels and systems they have in place are fantastic Downside is that it is a bit pricey.

My daughter started here about 2 weeks ago doing semi-private lessons (which is her and another little girl with one teacher). After not wanting to even get her face in the water, she is now an amazing swimmer after just two weeks. Her teacher is Cami and she is an amazing teacher. Very patient but also gives her the nudge that she needs to know what to do in unplanned situations. The facility is great and very cute! After every class, the teachers will do a breakdown of what they worked on that particular day which is great! The price is great compared to some of the other facilities in the area. Would definitely recommend this facility and of course, teacher Cami!

Overall, the instructors are solid and the pool setup is fairly nice. Staff is friendly enough. My oldest son really enjoyed his lessons but my youngest son was overwhelmed and did not want to go back. Minus two stars because of the high cost of lessons, plus they have a strict cancellation policy that can be quite expensive if you're not totally aware of the policy. You must give a 30-day notice on their website to cancel lessons. Realizing this 15 days too late cost us a fair amount of money for lessons that won't even be used. I understand that the school needs to schedule and staff lessons ahead of time but 30 days seems excessive. So, be warned of the strict cancellation policy. Because of the high cost and inflexible policy, we are not likely to return.

I've been taking my kids here for about 7 months and they love it. Special shot out to teacher Skylar she is amazing always friendly and helps my kid feel comfortable and safe in the water.

Amazing place if your little one is new to water! Great activities to engage the little ones and make them excited for the experience. Would not recommend group classes if you're seeking in depth swim lessons. The staff notified me group classes are for introducing water and 1:1's are for in depth purposes.

I have never left a yelp review on any company before in my life. I felt the need to say something due to the extreme circumstances that I experienced during the sea otter swim lessons. First and foremost, the management was downright disrespectful and you can tell that the employees were being manipulated. During swim lessons I noticed that a staff member was watching my daughters swim teacher while she was teaching. This made mme extremely uncomfortable as the lesson was going well and everything seemed normal, until this I noticed that we were being intensely watched. The employee went as far ascriticizing my daughters teacher in front the both of us, causing extreme discomfort. I left the lesson wondering if I should ever bring my daughter back, which I didn't. I would never recommend this place to anyone I know and I would beware of the staff.

I just the 2 week swim session for 2yr old in May. I will say I will never refer them to anyone I know.Our frist lesson... we got there early and dress & ready to go. My daughter was so excited to get in the pool. We went to the deck where our instructor was suppose to come get us at 9:40. I was trying to occupy my toddler until our instructor gilli came and got us. After 20minutes had past and no instructor and my toddler was in full meltdown... the office said the instructor came to get and I was not there. That is however false. I did not move from my assigned deck. My toddler had seen everyone get in the pool, but her. All they could offer was credit for the lesson which is better than nothing. I had pee all over me, screaming toddler, no pool, and a babysitter I had been paying for my newborn. I took the credit but after my 2wks were over they have yet to contact about my credit (which I won't be using regardless).Her lessons were a huge waste of my time and money. She had zero pool skills at the end of 2wks. The instructor was not assertive and let my daughter direct the lessons. I feel I was paying to have a stranger bounce my daughter around the pool for 20min. Also, she got sick then showed up with a mask. No one from the office even addressed it with me. How does a mask help in the pool? what a joke.They are the Walmart of swim so I took my daughter to ISR Roseville and she is swimming plus loves lessons!! overall: they are a collect the money type of program and with hardly any care of your Childs pool skills. They also need a major lesson in customer service!

Cami was an amazing instructor with my kids! They have noticeably improved their swimming in such little time.

I took my son here last year and this year. Last year was great. This year the customer service was lacking. Couldn't cancel classes in person because their ipad didn't work, my son was accidentally put into a private lesson instead of parent tot, and when we were switched to parent tot his lesson was shortened if other kids didn't show up and he was the only one there. It was disappointing

Very dissatisfied with my sons experience here. He is a absolute beginner swimmer And they insisted that he put his whole head in the water on every lesson. After pulling him off the side of the pool on several occasions and him sputtering water they had the nerve to get irritated at him for not putting his face in the water. They told us that he would have to "get over it". When I called and spoke with the office and asked for a different instructor they told me that this was standard that all children have to put their head in the water during every lesson. Will not be taking my child back.