Sacramento County Clerk/Recorder

Ok i never knew this place was here and i almost drove all the way to florin after my Sam's club run. But something told me check google to see what was close and this came up. Of course i was unsure if they were going to be able to accomplish my needs but i walked in and was greeted by this amazing angel person! I didn't get her name but she was a young Asian lady with gorgeous hair and very personable. She explained my options for what i needed and once i let her know she was able to actually research my request and take care of me right away. I hope she is rewarded daily for just being her! Her service was 5stars and the actual location is nice clean organized, with many staff and a computer station for record copy applications

Helpful, friendly, professional, courteous, timely...this was an exceptional visit. I was helped quickly, directed to a computer kiosk, easy to use systems and helpful professional staff. Counter professional staff helpful, made sure I knew what I wanted/provided it to me, saved me $$ and did so with a smile.GREAT OVERALL EXPERIENCE THANK YOU

TK registration is today, and 4 years later, I'm just now requesting for my son's birth certificate! I know, crazy right?! Lol. With registration being first come first serve, I was desperately hoping I'd be able to get his birth certificate same day. Luckily, from reviewing the Sac County Clerk/Recorder's website, it did appear to be available same day. They have multiple offices, this one being within a 15 minute vicinity and did not require me to go downtown and deal with that madness. I called ahead just to make sure I was prepared. The clerk over the phone was very helpful and confirmed that I can walk in, obtain the birth certificate same day, wait time would vary depending on how busy they were, it may take approximately 20 minutes to process after the request is made, I would need to provide a valid ID and the fee would be $28. Easy enough! The location was simple to find with plenty of parking (parked right in front of their entrance). Going in, I imagined it was going to be hectic like the DMV. Grabbing a ticket, waiting behind tons of people, and it be a 30+ minute wait. This process couldn't be easier! I literally was in and out in less than 10 minutes! I've waited longer for Starbuck's lol. I went at 2:40pm. 2 clerks were present. The office was completely empty except for one other person at the self serve computer. The clerk closest to the entrance warmly greeted me, asked what service I needed, then directed me to a self serve computer where I quickly entered my personal data to obtain my son's birth certificate. As soon as I finished entering our information, I walked back over. The other clerk grabbed the certificate off the printer, charged my credit card, and I was on my way. Tip: If available, bring cash or check, they charge $2.50 to use a credit card.

It was 4 years ago that I went to this office to update my birth certificate so I could travel out of country, but I remember the process was fast and easy. Unlike DMV where I waited 6 hours for them to update vehicle registration, at the county office I only had to wait less than 20 minutes to get them to update a birth certificate. What I appreciated most was that they double checked for any errors before handing my new copy. DMV on the other hand... they make too many errors and to fix it you have to wait in another line for 5 hours. I don't remember what forms of payments they take but I remember paying with a check book.

They have limited hours of operation during the pandemic. Depending on who you get, you'll get varying flavors of service. A lady we got who helped us, super helpful. A guy we got, he came off as incredibly and unusually by the book, which was detrimental to our questions for help on processing a document. Parking is ok and the wait isn't bad at all for assistance. However, it is out of the way for most people...despite that, I was impressed by their helpfulness in our questions on documents and processes because asking online or over the phone isn't as helpful as in person.

Super clean super friendly super fast! Great office to come get copies of birth certificates.

Very nice and quick services! My husband and I enjoyed our time that we spent there! The clerk that helped us out did an amazing job at explaining everything truthfully to us as it was our first time going to their office. We went to file for our marriage license. Previously, we had gone to the other office and they couldn't find our appointment. Apparently the system had done a reset and removed our appointment and a few other couples appointments too. We were very lucky when we did arrive there that a woman helped us out by getting us another appointment at this location. We were to be married the within the next few days so we needed that paper ASAP. We were grateful to get that appointment. Also, we are grateful to have met that lovely woman that works at the other office for helping us out! Highly recommend this place!