Lake Natoma Inn

We got to the Inn early and check in was easy but when we got to our room, there was no view. So we walked back down to check in, Daniel found us the perfect room. He took the time to help us, all with a smile.

We stayed here because we attended a wedding at this place. Check in is a little late at 4pm. The check in was easy and a fast process. We went to the room I don't know why we got a handicap room. The room itself is okay but I feel it was a be little pricey. The shower was not that great since it was for handicap the shower head kept falling from the clip so I was very annoyed and uncomfortable. The bed itself was okay. The breakfast was not included. There is a coffee shop in the same parking lot and you can walk to a trail behind the parking lot. The bars and restaurants are one block away. So location is great you won't have to pay an Uber but my room was $200 so it would be put to personal preference.

Price was a bit expensive. Could hear the person above or beside us flush their toilet. Super loud. Even tho we were on the 3rd floor we became level to the street and couple hear all the clubs and bars. We couldn't keep our window cracked. The window was super dirty outside, we couldn't figure out how the marks got there. Our toilet was so damn loud to flush too. The beds were okay. Clean. I just.... Expected more. The bar tender Justin was so freaking cool. He made really good drinks and recommended an amazing restaurant. The front desk girl Andrea was a gem. She was so sweet and kind. True genuine soul.

We stay here every year for conference. I love it here! The parking is free. It's a short walk to Sutter Street which has many options for food, shopping and entertainment. The food they provided for Conference was delicious. I think that their coffee is horrible. I usually go to Karen's Bakery in the morning to get a cup of coffee and either a danish or avocado toast. The hotel has a swimming pool, and a hot tub. The rooms are comfortable. My only complaint is they hold $250 for incidentals which I feel is a large amount. We love the bartender, and he remembered us from last year. I don't know if that is good or bad. He makes good drinks, and he is very friendly. The room has a coffee maker, microwave, small fridge, and provides shampoo, conditioner, hand soap, and lotion.

Love Breakfast at Natoma Bar and Grill. K O is a Great server Great Food and service. We love this hotel in Historic Folsom.

Rooms are okayLocation good for walkingBreakfast terrible, service not goodCoffee sucksPool out-of-orderInternet frustrating, need new password everywhere you go in the hotelOdd smell in hallways, musty... ?Bartender talks too much, ignores people seated at tables. Left without a 2nd drinkTo top it all off they put us in a room next to elevator/ice machine which ran all night Price weeknight okay (used AAA)Checking out we discovered room, tourism, assessments taxes for almost $20Saving grace the tall black lady at front desk, very capable, friendly

Beautiful location. Our room was spacious but the bed & pillows are extremely uncomfortable. The front desk staff were extremely attentive but in order to get the maid service, you had to book a stay of 3 days or more. Not a fan of that policy.Finally, the main reason for my 5 star review is due to the delicious food & exceptional service we received from our waiter, KAO at the Lake Natoma Inn Bar & Grill. We had started our day with breakfast here and so glad we did. KAO was so delightful; he was so attentive and handled the intense pressure of the busy dining room with grace and kindness. He did all this with no other wait staff. I have worked in the customer service industry for 45 years and KAO is a top notch individual who knows how to provide quality customer service. Thank you for your truly amazing service!'

Love this Inn. Located right on the American River Walking trail, it has a lovely restaurant and bar (Justin the bartender is awesome, and his Manhattans are amazing), clean comfortable rooms with working windows, and is a convenient walk to Historic Downtown Folsom. Also a quick stroll to Karen's Bakery and Cafe - which is also awesome. For room rates that are usually under $200 a night, this local gem serves a very loyal audience. Check it out - you won't be disappointed.

The location is good but it ends there. The hall (4th floor) smells of rotten milk as soon as you get off the elevator. They do not offer house keeping until you have stayed 3 nights! Apparently 'since COVID'... this is mid-2024. This level of service is not consistent with a hotel room charging $400+/night! I travel 2-3 nights a week in hotels and rooms are on par with $100 a night motels. The suite was somewhat spacious, with a tub on the middle of the bedroom (hello 1985). Photos make it look a lot better than the rather awkward reality that it is. There is a fireplace but you get a starter log and no wood... and of course only on the first night because no one comes to your room for 2 more nights!The rooms are tired, the pull out couch mattress could not be more uncomfortable. Again, 1 star deserved for location to what is a cute little town.

You can't beat the location. Everything is in walking distance the river downtown plenty of places to eat and stroll staff is very friendly and they have a decent happy hour and you can unwind on their patio with fire pits.