Jack's Urban Eats

I can only comment on my Corned Beef Sandwich and garlic fries. My picture did not do it justice. There was so much meat I could have made 1-2 more sandwiches. So good!I'll admit it was a little soggy but we ordered through Grubhub during peak traffic hour and the poor delivery person was stuck in traffic..

I had ordered a turkey dinner EXTRA MEAT (3 oz)This is the WORST turkey dinner from this place that I have had yet! It was pretty much garbage scapes- I think what they did was throw all the leftover dried up meat on the side of the turkey into my plate... the meat was so dried out and also LACKING The EXTRA MEAT that I was charged 5.67 for ...(yes, i weighed it on our scale) because it was so small of a portion! 22.65 for BS sometimes I think because it's a to go order they could give two shits about what they're doing it's like give all the crap to the people that won't come back!! The extra gravy was 4.95 small container smashed on top of my cold dried out meat I had swapped out vegetables for soup TURKEY ASPARAGUS, it had NO ASPARAGUS AND 1 dried out chunk of turkey in the bowl the rest was celery. VERY UNREWARDING AND UNFULFILLING. I THINK THE FOOD HERE IS OVER PRICED FOR CAFETERIA STYLE DINING AND THEY DO NOT CARE ANYMORE. When you're paying $43 for lunch YOU CAN GO ANYWHERE! SORRY JACK BUT YIU GUYS SUCK NOW. MY LAST VISIT WAS TODAY.

I chose the salmon plate with grilled vegetables and macaroni and cheese. The grilled vegetables were perfect. Not so much for the mac & cheese.. With no taste close your eyes and it would just be noodles. The salmon was very good, cooked well but not overly done with great flavor.The tri-tip plate was perfect tri-tip seasoned well and tender with a great spicy barbecue dipping sauce. The garlic brussels sprouts were a little overcooked, but tasted good and the mashed potatoes with gravy are the bomb!A great price for a great meal.

I pretty much had given up on going to my regular Jack's urban eats, because the quality, the portions, and let's face it, the prices have all changed. I was finding that the quality of food, and the portions had diminished so much that with the increase in price it just was no longer a reasonable place to enjoy good food.And then this happened... We were over in the Arden area, specifically at Loeman's plaza, and decided to stop in to Jack's. I was rather hesitant, but I jumped in and ran with it. I'm so glad that I did. This location made me love Jack's all over again.Are the prices still high? Of course. But the food quality, taste, and overall yummy is still there. The portions could be better, I think we're all looking for what we used to enjoy versus what we are currently enjoying. We ordered the steak salad and the spicy buffalo sandwich, and their original intent was to share. I ordered the urban fries instead of the regular fries with the spicy buffalo sandwich. I'm used to the fries definitely having more urban goodness poured over them, and this was definitely lacking, as was the portion size.The spicy chicken sandwich was really good. It was perfectly covered in buffalo sauce, cooked perfectly, and was really good. I wasn't a fan of the bun and it makes me question if they've changed vendors. The bun just seemed to be off. The steak salad was really tasty. With a variety of green goodness from kale, avocado, and so much more goodness, tossed into the salad, and almost was like the steak was a sidenote. Just because it was tasty. The steak was cooked perfectly, could've used more seasoning, but it was good nonetheless. There's plenty of parking, and parking is free. Thank you Jack's, for restoring my faith in you. Now, if we could do something about the portion sizes and the cost factor, we would all be loving you on a more regular basis

Food: 4.5/5Service: 3/5Ambiance: 5/5Seating: 5/5Parking: 3/5Jack's Urban Eats is a chain-brand with a couple locations throughout California. I've been to different locations for years now and at each one it's been pretty consistent. For this location located inside Loehmann's Plaza, it's always very busy no matter what time/day it is so it can be a little difficult to find parking. That being said, it's all a very large public, free, unlimited parking lot so you'll find a spot eventually. In this location, there is a lot of outdoor or indoor seating so it's great to come with a large group even if it's impromptu. For indoor seating, they have sturdy wooden tables and most of the chairs are very comfortable cushioned booths, 5/5 for all the seating. If you're dining in, you walk up to the counter and order, then you're given a number on a stand and can choose anywhere to sit and they'll bring your food to you. I always order Urban Fries as they are deliciously salty and spicy. Sometimes I ask to put more of the Blue Cheese Dressing as I feel it could always used more. If you're feeling like splurging, adding 6 oz of the Chargrilled Tri-Tip (can be up to $11 extra) makes this a delicious meal in itself. I ordered the Steak Salad and you can substitute any ingredient out for another, they have a lot of options. The combination of the savory tri-tip, tangy vinaigrette dressing, salty blue cheese crumble, and sweet dried cranberries make this a very flavorful and filling salad. It really matters what you order/personal taste; for instance I've tried the Mac N Cheese and personally don't like it as I don't find it flavorful/cheesey enough. I've ordered these 2 dishes many times and they're my favorite as they've always been consistently delicious. The only downside is it can be on the pricer side so I don't eat here as often as I'd like. The customer service was pretty standard. You only really contact employees when ordering and receiving your meal, mostly everything is self-serve from seating yourself to grabbing your own drinks/utensils/to-go containers. Overall, a great casual place to go with family or friends and hangout awhile over a good, healthy meal.

So here's the thing about Jack's. It's trendy and the food that's good reflects that. For example: I had the Flower Child salad. Absolutely phenomenal. Now their burrito bowl? Awful. Get the trendy stuff, not sad attempt at other cuisines.

Always come back for their Oven Roasted Turkey Plate with sides and at the last minute we ordered online for pick up day before Thanksgiving. Great portion size and a side of Urban fries delicious! Great Staff!

I cannot believe I have not made a review here. This was my first location to try Jack's Urban Eats. I've had their tri tip sandwiches with crispy fries many times. My now favorite is building your own salad. You pick your greens, toppings, and then the dressing. They toss it up for you. It's awesome just like that. For an extra fee, you can add a protein!!This location has indoor and outdoor seating. Employees have always been helpful and friendly. The bathroom has always been clean. The parking is normally ample. It's a shared parking lot with other businesses. Peak seasons can be tricky. Overall, a nice place to meet friends or family for a meal. It's gotten pricier, but every place has raised their prices.

The food tastes very good. I love the build your own salad. Their roasted mushrooms just make the salad better than making one at home. Service is pretty good. And the dine in areas are clean. They have partitions so you feel a sense of privacy.However, there is ALWAYS something wrong with the orders. I go there very often for the salad. But literally every single time, something is not right. A few times I ordered chicken with my salad and got turkey. Sometimes they have the wrong dressing. And sometimes they miss a topping or give a wrong one. I can't remember a time my order is 100% correct. Just make sure you check your order before you pick up and leave. And double check if you have allergies. But again, there is not much create you own salad place around and the food is pretty good so I do come back.

Man I love Jacks!!! But this is more than just a few brown pieces of lettuce. That's gross :(