Dunkin'

We decided to stop in while charging our EV on the way up to Tahoe. Sure glad we made the pit stop as it was a nice and relaxing stop. As soon as we walked in we were kindly greeted. We noticed that the three employees remained busy but was attentive to the customers. Palavi, specifically, was the one who made the visit so welcoming. She made our little one smile and despite being busy, always had a smile and offered help navigating the two stores. I'm sure by now you've noticed that it's a Dunkin Donut store combined with a Baskin Robins 31 (BR). We definitely took advantage of that and got breakfast sandwiches and coffee at Dunkin and a shake from BR. All the items were served at the proper temperature and tasted great. I was just impressed at the cleanliness and the great atmosphere. Wish all the Dunkin Donut stores were like this one. Keep up the great work. (Bonus points for their attitudes working on Super Bowl Sunday!)

Thanks for being open on Thanksgiving, being awesome, asking if you could put the cream cheese on my bagel, and giving me decaf like I asked for!Our trip started out rad thanks to the awesome customer service from this crew working on Thanksgiving morning 2024. Y'all seemed really kind...which is a huge difference from being nice and much appreciated every day

My mother and I went to the Placerville location for our very first time trying dunkin and it will be our last. The drinks were fine, the food was okay. But before leaving I saw they had Ice cream pies, seeing as it is joined by a BR. Tonight is my daughters birthday dinner and they had a mint ice cream pie which is perfect for her. I go up to the counter to pay and the employees are just walking past me for 5 mins and then the manager Josh finally go to help me and then he tells me the cake has the wrong price tag on it. That instead of $24 it is $29 which is not a big deal but in the state of California the bussiness has to legally honor the price listed. I told him this and he tell's me "well I was going to give it to you for that price" then walks away and starts making drinks. I had to ask him if he wasnt ringing me up because he didnt like what I said and he said no then still didn't help me until I said something for a third time. I guess he is the store manager and now it all makes sense. Better off going to Dutch Bros.

really shocked at the bad reviews because we had a great experience! despite having to wait a hot minute because it was packed! this is a great location right off the freeway with tons of parking. when you walk in, you can order at the counter or the self serve kiosks! we decided to go to the self serve kiosk since the line was a few people deep. i loved this feature. there's tons of customizable options for your drinks, and it's a great way to see all the menu options since there are photos of each item listed. tons of seating inside too, which is always a plus! the staff were all friendly and kind despite it being so busy. will absolutely be back!

The first Dunkin' store in EDC!!! Been looking forward to this for a long time. They have a great pastry display counter so you can check out what goodies are available and hi-tech TV menu monitors. Not a ton of seating inside, but most people order to go so it's no big deal! This store is also combined with a Baskin Robbin's so it's family friendly - coffee for parents and ice cream for the kiddos! Great location right off the freeway too, so perfect for drive thru orders or mobile orders for those on a time crunch. Best coffee for any franchise hands down! And they always have good seasonal drinks and treats to try. They have a great rewards program too - for the avid app users be sure to check it out!!!

The commercial gave the false illusion that the double espresso shakin iced drink came with a shaker cup so the more you shake it the frothier the drink... not true. What you get is a drink with maybe a 1/2 inch of froth... no more shakin. The drink was ok. A bit bold.

so clean, high tech, and the people that work here are so sweet and nice! it's really fun that dunkin' decorated for the holidays as well!

Always happy and friendly faces, especially in the early hours of the morning! And the food and drinks are always consistent!

This Dunkin is fine but not great. Good coffee & ice cream but the donuts have never once been fresh and we've tried a few times. Service is fine and the store is always very clean.

Hot chocolates were completely watered down and not drinkable. Very disappointing. Always seems disorganized in the store. They are new so hopefully will improve but not looking to go back any time soon.