Martens Roseville

May was incredibly helpful and showed patience with us! Knew a lot about the shoe and was very nice!

Very pleasant employees. Always helpful when I go into try on or exchange a pair of Dr Martens. Location has all the latest items in a wide variety of colors.

My friend and I stopped by the store. Although it was busy Emily came over and brought us some shoes to try on and educate us on sizes and comfort on each of the shoes we tried on. It was really nice to have someone take the time and be so kind and helpful although it was a busy holiday. I'm definitely coming back!

I have been last minute Christmas shopping all week, I happened to walk by this store not knowing it existed before today (despite being a lifelong Doc fan) and I was greeted by three of the nicest friendliest women I have had the pleasure of dealing with this holiday season... Not forced nice either! Like really nice!! I wasn't even buying anything, I just had a question about a style that was discontinued and came in whining about how they no longer make steel toe Docs and wondering if they'd ever come back. They were all more than helpful and happy to answer my questions with any knowledge they had. While my steel toe three lace 1461's may be discontinued and my borderline boomer ass will have to look for something else to wear since my high school sweethearts no longer exist, you can be absolutely sure I'll be going back here to get whatever the replacement might be. Nice people in retail!!! They exist!!

Incredibly overdue 5star review, but I didn't forget! I have had two fantastic experiences with this store. I am new to Docs as I am typically a vans wearer, so this has been a whole new world for me, a great world! My wife & I stopped by earlier this year I snagged two pairs of shoes, 1460 & 1461 and my wife got some awesome sandals. I typically wear my boots more and they have been having the standard boot wear and tear however my low tops were having a strange peeling issue that seemed not normal based off Reddit lol, phone call to the store and in person. After a super positive phone call, I was told to stop by to speak with the manager. Emily, the manager has been awesome! She remembered me from my first visit when I got the shoes, which is so cool! She even remembered my wife getting the sandals! She did a swap for me with no questions asked. Afterwards, we chatted a bit about shoe care, the dos and don'ts and basic Doc info for a worrisome new Doc wearer like myself! Thank you to Emily, Sky/Skyler (I think ?) & the rest of the Galleria Dr. Martens team! We will only buy our Docs here, y'all got us locked in! Thank you:)!!!