Crumbl - Rancho Cordova

I'm so happy I have crumble in rancho employees have great attitudes andgreat service and yummy cookies too

Visited this Crumbl Cookie location in Rancho for a quick to go dessert. Seems there were a lot of people doing the same. Their cookies are $4.99 a piece so not cheap but you know that going in. Buy four for a slight discount. They have different flavors each week. I got the S'mores cookie and it was really good. Like two cookies in one plus a topping. Chocolate chip type flavor and brownie cookie flavor put together and topped with melted marshmallow. So good! They have nonexistent customer service. No hello when you walk in, no acknowledgement when you are there. You order at a kiosk and they ask for tips from you but no service till you get your cookie. Even then it is here you go. There are no napkins either. The real reason I doubt I will be back is the health dept report about vermin animal contamination. ( I wish I had read it on Yelp before going in.) The health dept says it's a non critical violation but to me it is. No service & health dept violations are no bueno. Sad cause it is a cute shop

Cookies are great. Nice and warm, just like Mom made them.Customer service is a bit weak. They really need to learn how to acknowledge their guests.2 days in a row, no friendly greeting. Smile on the first day, nothing on the 2nd day. It takes fewer muscles to smile than to frown.It was basically they ask (your name)?, then a handful, nothing about hope you love them, have a wonderful day. Maybe they feel you are stuck with us if you want a fresh hot cookie, so warm greeting and smile is NOT required. And these cookies are not cheap. So I feel "no tip" is fit, and next I might spend my money in some place else.I like this place, I love businesses in our City. Hopefully, this review will change their attitude.

This was an Uber Eats Delivery (yes I do that alot ).. they were still good! Very sweet! And I've heard that they can be soft in the middle, and that's very true! This is the mini tray of 3.. I got S'mores, Birthday Cake, and Apple Pie. All so yummy! Birthday was my favorite!

Great fast pick up for my to go order. Staff was friendly. Store was clean. Cookies looked perfect and tasted just like we had hoped.

We like the cookies okay, went by to pick up for family members. Second time here and customer service is not good, they seriously need training in this area. It was nice and clean, but two employees working looked annoyed when we walked in (it was only 6:00).First time I went in there I walked out after not being acknowledged. Last night since it was for someone else and I was paying with cash, still ignored. Employee literally didn't speak to us at ALL. It wasn't busy and it was very uncomfortable. Won't be going back again. Not sorry.

Who doesn't like a warm gooey Crumbl cookie? Umm, no one! Lol. Whatever my family feels like trying some new and creative cookies, we always go to Crumbl. The staff is always really nice and the store is neat and clean. They do tend to run out of certain flavors at time which sucks but in general I have lots of positives to say about this location.

Fantastic cookies and great service at this location. It was clean and inviting inside and out. The cookies I purchased today were quite the hit at our in-person meeting. The mini size is great!

Crumbl has a rotating menu of cookies. Milk Chocolate Chip is always available, Pink Sugar (chilled) is usually available, and the rest of the menu resets every Monday morning.Five dollars is a lot for one cookie, but they're so good! Each cookie is generously-sized, crafted with a whole quarter cup of dough, plus icing and toppings. It usually takes me about a day to finish one.Week before last, the specials were Mint Chip Ice Cream (chilled) and Maple Bacon. Both of these sounded so amazing. I couldn't resist. Crumbl's house-made cookies are definitely best eaten fresh, and I can barely finish a whole one before the taste starts to deteriorate. So, even though the Mint Chip Ice Cream also sounded amazing, I chose the Maple Bacon: a buttermilk cookie with maple frosting, bacon bits, and a drizzle of maple syrup.It was out of this world. Possibly the best cookie I've ever had in my life. I liked it even better than the other two flavors I've tried so far (at different locations).Customer service is a little over the top. By the time I was done paying, a girl was waiting at the next counter, with my cookie displayed in an open box. "How does this look?" I said "great" while giving her a thumbs up. I wonder how many people complain, or ask for more toppings or something. I think this was my third Crumbl cookie of all time. All three have been amazing. I can't wait to try more of their flavors in the future.

I visited for the first time and was pleasantly surprised by how clean and well kept this store front was. The staff was also very kind and greeted me when I entered and again when I left. The tablets make purchasing super easy and I love the display cookies because you can really see the size and toppings! I tried the pumpkin fudge brownie and it was the perfect spooky treat. It was very sweet, so some milk would have been amazing with it. I would order here again!