Childtime on Pleasant Grove

We have had great experiences at Childtime over the years, most recently over the last few weeks. Our son (now 6 1/2 years old) went here from 7 months old until he entered TK at 4 1/2 years old. During that time, we loved his teachers and the interactions we had with the staff. We would get daily reports about his progress on his learning, both social and educational. Our eldest kiddo still talks about his time here. When our daughter was born in 2016 and was diagnosed with CP, my husband became a SAHD to facilitate her therapy. He recently got seriously ill and we had the need for daycare for a few weeks. We called and spoke with Crystal, who advised us to purchase the FLEXpass. This allowed our daughter to be cared for in the toddler room as needed. We were able to get regular updates and pictures via the free app, and she had THRIVED at Childtime. Now that my husband is well, we have decided to continue her time here (part-time) as she is well loved and cared for and LOVES being in with the other toddlers. The daycare center itself is neat, organized, has open space, and yet is safe and secure. It is clean and beautiful! In the 5+ years, we have had interaction with this daycare, there has been relatively low turn over in the staff, allowing for constant and high-quality staff to love on the kiddos. We highly recommend this daycare!P.S. I understand there are reviews on here that talk about the reviewers impression from taking a tour, but you should know if you talk to parents who have had their child(ren) here for years (like we have), you will find a group of loving parents who all have the common denominator of knowing that our children are in good hands.

My 4 month old daughter attended Childtime for 2 weeks, and we had a fairly poor experience. The only reason I'm giving 2 stars instead of 1 is because their director, Lisa, is fantastic and because they handled our departure well. Our poor experience started within the first 2 hours of our daughter's first day. They mistakenly fed her another mother's breast milk. I understand that mistakes happen, but this was a big one for her first day. I do appreciate that they had the integrity to call me and tell me that it happened, but I couldn't move past this incident. There also appeared to be at least 1 sick baby in the infant room during my daughter's first week, which resulted in my daughter getting sick. She got the flu and an eye infection before her first week was through (which led to 2 urgent care visits). I expected her to get sick, but was surprised by how quickly she did. It didn't seem like they followed their sickness policy very well. Finally, I wasn't a huge fan of some of their policies, but I was aware of them going into the experience, so that's on me. The area where the babies sleep is fully lit, which made sleeping harder than it needed to be. I also think the way they handle their communal toys probably contributed to my daughter's illness. There were a couple positives. Their director Lisa is very kind, warm, and accommodating. I also think she has a lot of integrity and truly wants everyone to have a great experience at Childtime. When we chose to leave after two weeks, Lisa waived the 2 weeks notice that you typically have to give, which I greatly appreciated! Lastly, Ms. Andrea in the infant room is great! She was always very kind and willing to answer any of my questions. Overall, I recommend looking elsewhere for infant care.

My daughter has been attending since she was 10 months old, for about a year now. As soon as she started walking, in the mornings while getting ready she would stand by the front door because she was SO excited to go to Childtime (See photos). The staff is amazing and offer so many enriching activities (see photos), even for the itty-bitty kids. They are shockingly responsive and send updates via their App throughout the day. We are also able to view the live feed which is such a joy during the workday to see what kinds of fun our little nugget is up to. I cannot recommend them highly enough.

This childcare facility has been nothing but accommodating for our traveling family! We had a last minute work trip come up & we wanted to bring our little guy with us. Hannah made this possible by making arrangements for him to be in their toddler classroom for our trip! They welcomed him with open arms & he loves it there.

They take the BEST care of my baby boy! Their staff are all very friendly and wonderful with babies and kids! They provide the love and care that eases the guilt of this working mom! They even have a camera so I can see him while he plays, and they send me the cutest pictures on top of that! My son has FPIES, a food allergy he is sensitive to milk, soy and rice and potentially a few more. They take it very seriously and are very careful with him. I trust them with him.

Director was very rude. She seemed instantly irritated when I said my child had allergies, and seemed unwilling to help my child prevent an allergic reaction in any way except to have the staff wash his hands after my baby had already come into contact with an allergen ( which is not really a preventative measure since the child has already come into contact with the allergen). She said that they were not even willing to sit the baby in a different table to prevent an allergic reaction. I think that her lack of concern and irritation at the baby's health condition is concerning considering she is the director of a child care center.

We are very happy with this Center as the staff are very friendly, helpful and good with the kids. Our kids are toddler age and have been going here for a few years (1 of them) and the other started in 2016. This Center uses an app (free of course) that gives you updates and pictures each day for bathroom breaks/updates, meal updates with how much your kids ate, activity updates and information on things that parents need to know.Hours, costs, location, billing software, family activities (example: Christmas Open House) are all good.

The Director Ms. Lisa is my 2 yr olds fave person. The teachers are all very nice and caring. It's a little on the pricey side but well worth it. I feel very confident that my daughter is growing and Learning and getting what she needs from Childtime Daycare and that is a good feeling.

My daughter has been attending Childtime for about 8 months and I could not be happier with our experience there. Every staff member I have interacted with has been amazing and you can tell that they love the children as if they are their own. The app and video functions are amazing and it's so fun to be able to follow along with what my little one is doing at "school"! It's not cheap but no daycare place is and it's WELL worth the money to have a place that I feel completely comfortable sending my daughter to.

I came in for a tour under the impression that spots were open as discussed over the phone before I arrived. When I got there, I was told there were no spots and they weren't sure there would be when I needed to enroll him either, and the price was actually $40 higher a week than discussed on the phone. A few things that really bothered me was the way the tour guide talked to her employees, almost as if they were an annoyance or bother, that she kept calling my son Kevin when his name isn't close in any way shape or form to that, children outside in over 100° weather, and when I asked what happens if he gets hurt (I was told an incident report is filed, but sometimes they're just too busy or the reports get lost before the parents are ever notified). I really wanted this place to work for us, but I just left with a bad feeling which is unsettling when they would be taking care of your children for hundreds of dollars a week. Really hoping for the parents paying, and children enrolled I just had a one off poor experience.