Cali Love Food Truck

My place of employment honored us with an employee appreciation day, by providing us with delicious treats, fun games and prizes throughout the day, and best of all, hiring the Cali Love Food Truck for a few hours during our lunch breaks! We each got to order something from their special menu that featured a variety of burgers, sandwiches, chicken, fries and drinks! I ordered the "Veggie Melt" that included grilled eggplant, peppers, onions & Swiss cheese on a grilled bun. They warned me that this would not be an ordinary sandwich! All these combined ingredients made more of a sloppy Joe, so be sure to eat it with a fork! I really enjoyed this vegetarian option of the menu, including the generous portion of crispy fries that came with it! My fellow co-workers all seemed to enjoy their meals also! I work at a very busy veterinary practice that can sometimes feel like a thankless, stressful, never ending job, but this day made everyone feel a little special, and Cali Love Food truck helped to make our day so much better!

Sadly my review won't reflect on my food experience because I never got to try the food....but customer service was no bueno!!! I wish I had read the reviews prior to ordering, they are overall bad... Like others we were at Tilted Mash on a Friday evening. Hubby hopped in line to order the mushroom sandwich and order of Sriracha fries. After a 30 min wait they called his name. This sad looking sandwich with a side of garlic fries came out. I immediately said this is not what we ordered, so hubby went back to the truck to complain. He was told he DIDNT order sriracha fries..... let me say this, my hubby hates garlic fries so I know the owner was tripping. Also they gave him a meal which was a side of fries with sandwich Not the actual order of fries like we ordered.Needless to say we gave the food back, got Zero apology, and plain lame customer service. Though we paid with a card they gave us cash back. I guess when there's no other food option folks think it's ok to be rude. NEXT time we go to Tilted Mash we will do like others and have pizza delivered.... Way cheaper and maybe I'll be able to eat! Lol ended up getting a steak sandwich and fries on the way home....UPDATE: I did review a pleasant response from Chef Rudy. We are willing to try them again, I will write an updated review with our new hopefully better experience when it occurs.

So I decided to update my review today based off of some feedback I received from the owner of this business. I had heard of this happening other yelpers in the past, but I'd never experienced it myself personally, but today I got a "compliment" from the owner of this food truck critiquing my review of his business. I found this to be especially interesting based off the fact that this same owner of the same business provided me a very different compliment 5 months ago based off of this exact same review. When I reviewed this place for the first time five months ago, the owner contacted me and offered to make me the same sandwiches again and offered an apology for a misunderstanding about my order. Seemingly because I have not taken him up on his offer, he has decided to criticize my review instead of exploring new ways to offer a more quality product to customers. I understand that when it's your business it's difficult not to take critiques personally, but I was trying to give feedback based off of my experiences with other food trucks in the area. I felt that my feedback was honest and pointed out positives along with areas for improvement. As someone who was born and raised in the area, I love seeing all of these small businesses prosper, but you're not going to be successful if you're not open to a little constructive criticism.Unfortunately based off of the principles of this owner, and their exorbitant prices for their mediocre food, I will not be frequenting this business again. Buyers beware.

Fast, delicious burger and fries ... just like it says: New American Street Food! The burger was hand-pressed with American cheese (my personal favorite) with a tangy sauce that made the sandwich. And the fries were hot, crispy and perfectly salty. A true splurge for me tonight. And coming soon are these gluten free buns!!

I really wanted to like this truck, the menu looked great. They need to pay attention to preparation, check food quality, and lighten up on the sauce. Good strategy, poor execution. If your at a Brewery and have no other choice - the Dirty Bird and Fries are great. Go that way... you'll be safe. Now let me explain the one star. The Sriracha fries were way too saucy and soggy. It was cold that night, so adding cold sauce made them cold and soggy. They had a fish special, the fish was inedible (I mean seriously bad), even when drenched in the sauce. The good news (and a tribute to good customer service) was they exchanged the fish something else, which got us a Dirty Bird (after dropping $53). We also got a chicken thigh sandwich with onions/peppers and a dark mole/mojo sauce. Again, way too much sauce, but that is personal preference. What was disturbing and disgusting was that when we bit into both of our sandwiches, we got a mouthful of grizzle ball. So they must not have prepped or cleaned the thighs. It was de-boned but the ball joints just got tossed in! Makes you wonder what other things were in there?

So as a former restaurant manager and now business owner I haven't been a fan of ANY food trucks. But.... I have to admit, Cali love food truck restored my faith in every aspect of my once dislike or food trucks. Cali love has not only originality but the taste to back it up. I had the the Santa Maria tritip! Pretty much melted in my mouth , it was that good and the beer bartered pickles. Just had to try it. I mean sounds interesting. After one side of those and two more beers from the brewery I was on my way back doe more. Thanks cali love food truck. You rocked that!

I decided to try this the Rick Cod Fish Tacos. Wow!!! They are amazing. I was very hesitant given the fact that they contained seaweed. But all in all the flavors worked very well together. I will definitely be getting them again.

* edited - as I have been accused of libel by whom I can only assume is the owner, I would like to make clear that this review constitutes my opinion of this food truck. I got the Reuben, which was labeled "Best in Sac." I believe the "Best in Sac" label must have been self-proclaimed because my was so greasy and the meat so fatty that I couldn't even eat it. $14 for that and a small fry, of which most were moldy is not a good deal. I will likely not try this food truck again.

Stood in line for 20 minutes listening to the employee tell customers it would be a 30 min wait on food. The customers standing around waiting for food said they had been there for an 1 1/2 hrs waiting for a burger. Yes a burger. I get to the front of the line the clerk ask me to wait a minute so she can check on something comes back 15 min later to tell me they are behind and she's not going to take any more orders. Apparently they were not able to service the event they were hired for.

Extremely expensive. Staff told me I could sandwich without sauce but after I paid stated they could not do that. Potato salad tasted like it was out of a carton that cost less than they charged for a small scoop. Veggie Philly was soggy on the bottom and dry on the top for $11 I expected to be wowed but I was sadly disappointed by such mediocre food. I will never spend money here again.