"We visited John's Incredible Pizza over the weekend to celebrate a birthday, but unfortunately, it didn't live up to its pre-COVID reputation. Here's a detailed breakdown of our experience:Arrival and Timing:First off, I highly recommend arriving earlier in the day to avoid the crowds. When we got there early, the lines for the games were shorter, and there was more seating available in the various dining rooms.Food and Service:The buffet offers a decent variety of food, but the attendants were notably slow to replenish items. At the baked potato station, I had to scrape together the last remnants of toppings, and the ice machine was frequently down or out of ice cream cones. The soda station also took quite a while to get restocked with cups.Promotions and Offers:When I checked in on Yelp, I received an offer for 10 free credits. However, redeeming these credits was a hassle. The front desk attendant had no idea how to process them, and the same issue occurred when I tried at the back. One attendant even suggested it looked sketchy due to the lack of a barcode, and the manager was equally clueless. In the end, I gave up on redeeming the credits.Games and Rides:The games and rides are fun, but they require a lot of tickets, so the kids blew through their credits quickly. It would be better if the games offered more value for the tickets spent.Overall Experience:Despite the drawbacks, John's Incredible Pizza isn't the worst place to take your kids for a meal and some arcade fun, especially considering there's no strict time limit on how long you can stay. However, it's not the best either, particularly when compared to its pre-COVID standards."
Bethany M.
Nov 24, 2024
From one star to 5!!!!!We haven't been in over 6+ years. It is very expensive and they did not have all the food and drink options available. And at that price everything should be ready at opening. But now they are ready! Even on a slow day they had signs to request a pizza if it wasn't out. They have attendant request screens for all the rides! All of the staff were really pleasant! To top it off they have a sweet robot waitress rolling around! The place has been nicely kept up and we didn't have any out of order games. I'll for sure say we won't be waiting years to come back again!
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