Big Al's Market

we love this place especially the butcher! the meats they sell is bomb! we buy the meats from the butcher to

I normally love shopping here at this little town market. But recently a few times I've been in it has been distressing. I have noticed that the quality of the food has not decreased but the quality of service has. I believe her name was Jenny, a woman with dark hair in a bun. I overheard her speaking rudely to a customer that was trying to be friendly! And then even with me, she kept the same attitude. I have now been in another time and I had the same experience. I've always enjoyed the service in this store but now it's starting to feel like a inconvenience when having to go in now.

Great bourbon/spirits selection at decent prices! Wild Turkey, Larceny, Elijah Craig and more!!

I love their selection of it ALLThey have a large selection of everything you'll need to keep your home stocked.The deli department prepares fresh sandwiches! Try them!Prices are reasonable!Very huge selection of beers, wines and hard liquor.Fresh fruit and vegetables, freshly cut meat and seafood! Oysters included. They have everything you'll need for a bbq or family dinner.They have special bright yellow tags to display items that are in sale Abundance of sweet treats!I love the store and the staff is very friendly and customer oriented.Parking is right in front of the store

A great neighborhood market with an amazing meat counter/deli. The staff is always professional and courteous. The fruits and vegetables are always fresh and a great selection. They have a solid selection of goods, especially if you consider the size of the store and they do a great job of keeping most staple products stocked. The reason for 4/5 star rating is: 1. The store is due for a remodel/refresh and 2. The prices can be a little higher than expected (BUT the conveniency factor more than makes up for that).They also support the local community which is always a plus.

I've shopped here for many years and am a huge fan of the deli department. Traditionally our shopping experience at Big Al's Market has always been great. Friendly service and wonderful, fresh food. No complaints. Unfortunately, that was not the case on our last and final shopping experience. My husband and I visited your deli several weekends ago and received incredibly rude service from a short (in stature), blonde-haired female cashier wearing black rimmed glasses upon entering and exiting your store. We do not wear masks in any establishment, under any circumstance for reasons that do not need to be discussed here. With that stated, upon entering your store, this cashier loudly demanded we put masks on immediately. She hastily provided us with masks which she handed to us with her dirty, un-sanitized hands. We put them on, but noticed several other patrons not wearing them in your store (5 to be exact), so we slide our masks down under our chins feeling rather irritated by the big hullabaloo she had made at our entrance. Mind you, not a single other Big Al employee felt the need to ardently police the masking of patrons around the store. She was the only one.Once we ordered and obtained our sandwiches from your pleasant deli staff, we went through this same cashiers line and in a rude and condescending tone she stated, "Yunno, you actually have to WEAR the masks properly to be in here. It's our policy." My husband politely proceeded to ask her why so many other patrons were in the store without a mask and were not being harassed? She snarkley stated, "If they're in here without a mask it's because I didn't see them enter the store without one!" What she didn't realize is that just moments before we'd entered her line, we watched her make direct eye contact, wave, and say hello to a woman entering the store who was NOT WEARING A MASK and that same cashier did NOT say a word to her about your mask policy!!! Pure hypocrisy! After that we realized there was no reasoning with her. I calmly told her, "I'm sorry that you feel this way. We will never shop at this store again." She didn't respond or offer any sort of apology. And it's because of her rude attitude and lack of apology that you've now lost two loyal patrons, and I've spread the word to several of our friends in the area. Regardless of your policy on masks, the pandemic, or your and/or your employee's political values, customer service in your store should ALWAYS COME FIRST! I'm saddened to have to write such a negative review on what I thought was such a wonderful, community driven market. Please consider educating your staff on proper etiquette and customer service. I would hate for you to lose more patrons during such trying and uncertain times. Sincerely, Nicolette Hughes

I'm constantly in this place. Lol! The produce and meat are amazing. The staff is always pleasant and accommodating. One day I accidentally left my wallet in the cart, the next day morning I went over there to see if I left it there and they had kept it for me! Big Al's is a staple in this town for sure.

I love their beer selection and go out of my way for a nice specialty beer, in a clean friendly atmosphere, from here.

I come here everyday, no problems. I don't understand the negative reviews. What are y'all expecting? You're going to the damn market. You really need a hello when you come in? holy shit just get your groceries and leave. I love this place.

Terrible customer service here. Every time I go I'm never greeted with a "welcome in" or anything. When I'm waiting in line at the register, the cashier is always chatting with a coworker holding up the line forever. After I finish paying I always say "thank you. I hope you have a good day" and the employees just look at me like I'm crazy and say nothing back to me. Does good customer service not exist anymore ?