Roost Chicken & Biscuits

I placed my order online and it appears everyone else does the same. My food was ready for pickup before the promised time and I noticed the restaurant was completely empty, but a lot of DoorDash people waiting for orders to be ready. I did not have any issues with the staff either. I ordered their Panama City Style, Carolina Style, and a Build your Own. Mine was the Carolina Style which came with pimento cheese and I ordered mine with Nashville hot. Roost in my opinion is somewhat underrated. No body talks about them. But this Nashville hot Carolina style sandwich with pimento cheese was straight fire. The chicken breast was big and fried perfectly, the cheese complemented the spiciness from the chicken perfectly. The biscuit was good. Only problem was that since it's such a wet sandwich, the bottom of the sandwich fell apart. There was absolutely no way to eat this like a traditional sandwich. Had to pull out the knife and fork. My wife chose to build her own. With a spicy chicken, cucumber coleslaw and hot honey. My son chose their Panama city style with Nashville hot. The Panama City came with American cheese, pickles and chili like mayo. Both were good, but mine was definitely my favorite. The rest of the family loved it as well and they're all excited to order from here again soon. Will definitely be back.

I was really disappointed in this place. I think it may be the same sandwich and high quality chicken sandwiches have just been more accessible since I last ate here in 2019.The sandwich is just fine. It NEEDS sauce which is saying something about the quality of chicken.Also there used to be a meal deal where you could get 2 sides and a sandwich for like $15 or so and now a sandwich alone costs the same.I also got the chocolate chip bread pudding... which was just bad. It used to be like a square of it and it was melty and warm and gooey and oozing. What I got was in its own tin and was dry, sad, and bland.It pains me to say this but I would not go back here. This used to be my fav chicken sandwhich in the city but now no longer

Honestly the service was the best part of my experience. The food did take forever time come out, and they added pickles after I asked for no pickles, but they quickly remade my sandwich so I wasn't that torn up about it. I got the nashville hot sandwich on a biscuit and honestly I wish I got it on a bun because the biscuit fell apart so easily and it made it very hard to eat. The chicken itself was pretty thin and overly bready but the Nashville flavor was actually spicy! The fries were pretty good too. I also had the chance to try the chocolate bread, and even though I'm not a huge chocolate fan, it was still pretty good. Overall, I would give this spot another chance, maybe order something different. I think my biggest concern is what was being played on the TVs. The TV that was facing me was playing some prank channel with people getting harmed and bloodied and honestly it was making me feel kinda nauseous having to watch people be harmed over and over again. i know I could have asked them to change the channel, but why would something like that be played in a restaurant in the first place?

I reallllly wanted to love it after hearing all of the hype. We stopped by for lunch while walking around the area. When we walked in they told us to just sit anywhere we wanted and they brought over menus for us. I decided to have a sweet tea. It was quite a bit watered down so it just tasted like watered down ice tea which was fine because it was hot outside so I just needed a cold drink. I ordered the Carolina style chicken sandwich with came with pimento cheese on a brioche bun. I wasn't sure what to expect but it was recommended so I said sure let's try it. The sandwich was okay. The chicken was nice and juicy but the pimento part of it was overpowering and was actually more than the chicken that was in the sandwich when you spread it so it wasn't an ice cream scoop on top. I ordered a side of the coleslaw which was great and added it to the sandwich and it made a worlds difference. We also ordered the peach cobbler to try and read great review about it. But ours was not what I expected at all, it was a big burnt, from the top you wouldn't even know it was peach cobbler because it smelled like cornbread. But when you picked it up it has like 4 slices of peaches in there. Didn't really taste like cobbler, maybe we just got it on an off day? All in all we had a decent experience but it just wasn't quite what we had thought we'd experience based on the recommendations we heard from those who've frequent the restaurant but at their other location.

Our Red Hat Ladies chapter Celebrated first annual Juneteenth celebration in 2023. Everyone enjoyed the food and drinks and all the cute little chicken decorations. Will be returning Juneteenth 2024.

This review is mostly about the service, although most of the food left something to be desired. My first time at Roost, and it was pretty straightforward: we pre-ordered dinner on the website, and then drove to pick it up. I've never tried Roost before, but I've heard great things! Came in on Saturday around 6:30pm, and wasn't sure if there was a host stand to check-in at (didn't see anything?) or if I needed to get the food from the bar, so I just stood there quietly waiting. There was one woman standing behind the bar, and there was no one else standing waiting for food. This woman was doing everything to avoid greeting me or even looking in my direction... and I wasn't going to nudge or bother her and ask for my food. So I just waited. Eventually another, younger dark-haired woman comes behind the bar, they exchange some words and the first, middle-aged woman loudly exclaims "I'm not helping her!!". .... I was like.... what? I can feel the awkwardness from the second lady as she asks if I've been helped... I quietly say no. I give her my name and she tells me it's still going to be a couple minutes. Totally fine! However the entire time I continue waiting.. that first woman is huffing and puffing, rolling her eyes... visibly annoyed. She's being rude to the other woman, and clearly not in the mood to be around customers. That's fine.. we all have bad days but maybe don't stand in the front then? At one point I'm not sure if she's upset at me (I don't know her?), but all this drama just to pick up my food... I actually wanted to crawl out of my skin. I end up getting my food from the second woman about 10 mins later, I tell her thank you and try to run out of there as quickly as possible. All while getting stared down by this first lady. It was one of the most awkward interactions at a restaurant I've had in a long time. She seemed like maybe she has worked there a while (maybe a manager?) which is why she felt comfortable being so rude?The food itself- I really wish was better. The chicken tacos were OUTSTANDING- seriously so good. But I got a build your own chicken sandwich with pimento, coleslaw, and hot honey.. and it was just a mess. The toppings were falling out everywhere and there was waaay too much of it. The soggy bun literally fell apart the first bite. I had to scape off all of the toppings and the bun, and just eat the sandwich plain with the one bun that wasn't drenched from the disarray of toppings. The fries were good, seemed fresh... but even the mac & cheese was so dry, and unfortunately had no flavor. Not sure if it's worth it to stop in again.

Super delicious food however the service here was disappointing. When I first entered this restaurant the girls at the counter were distracted and didn't seem like they were excited about being there or helping customers. I had plenty of time to go over the menu thoroughly and had a craving for chicken and waffles so I ordered that and the staff promptly took the menu away from me.Instead my server bringing out my meal a super friendly chef presented me with a huge waffle a generous portion of battered and fried chicken tenders and two scoops of maple butter. I asked her a suggestion for a light side that could accompany the chicken and she suggested the coleslaw which was chopped up cabbage and cucumbers. The slaw was extremely good but there wasn't much of it. As for the chicken and waffles it was good but too sugary for my taste.It was super hard to get the attention of my server however and twice I waved over at the girls at the front counter just so I could get my bill but they were deep kn conversation and barely noticed my hand. Finally my server came to ask what I needed then disappeared in the kitchen for another ten minutes before giving me a box to go and a receipt.I'm sitting at my table and ready to leave but another guest came to her and they were obviously good friends so they were yacking some more and no one took my credit card so I could simply pay and leave.Would I eat here again? Probably not based on the super slow and unenthusiastic service. The food was good and I'd label this place more as upscale fast food with plenty of comfort food sides like homemade biscuits and macaroni and cheese. I didn't appreciate the lack of service so maybe I'd try their other location out of curiosity but upper management here should probably train the servers better. The staff looked burnt out and irritated and I'm super low maintenance so If I wasn't thrilled with the service maybe that's an issue here that needs to be addressed.For the amount of money I paid i did enjoy the food--- the service Not so much. I'm leaving 4 stars for the chef

This is good, but I'm not buying that this is the best in the city one bit. Don't get me wrong - the fried chicken is flavorful and the spice is there without it being overwhelming, but everything else... eh. I was most impressed with the biscuit though, as I typically don't like biscuits, but these weren't dry and they didn't fall apart. The most disappointing was the macaroni and cheese, which came out lukewarm and less flavorful than your standard macaroni and cheese dinner box that you can get at your local supermarket. My server was very nice though, and the restaurant itself was kept up.

Juicy and well seasoned. It's officially replaced the other trendy two options as my go to fried chicken delivery in the area.

Really cute place. It was not busy when we got there and we were able to sit where ever we wanted. The server was very nice and we had our food really quick. The food was amazing. Great chicken. Will definitely be back.