Wingstop

Hello We don't always usually get WS, but when feeling like having some yummy wings, or fries we do stop by our local Wingstop. The online ordering service is great! Customer service is good, and the restaurant is always packed because it's SO good! Outside area is clean and inside is nice and ambient.

Do not go here, this is the worst place to get your wings at, I just went to pick up an order and saw a rat running into kitchen, the dirtiest place to go to. We tried to cancel the order still got charged, we trashed the food, on top of it was the wrong order! Do not buy here ((24825 Alessandro BlvdMoreno Valley, CA 92553United States))

We had ordered some wings on Valentine's Day through DoorDash and we picked to pick up instead of delivery because the wait time was over 2 hours, we got the notification that our order was ready so my husband went to pick it up that's when the shit show started , they told him they are backed up on orders and our food would be ready in 45 min so he went back, again it wasn't ready and if we wanted a refund we had to wait 7-10 days to get our money back so we waited for our order again, by this time it was already 11:30pm then they told him they couldn't find our ticket it was so ridiculous that we had to wait that long and for the manager to say she canceled the order when she clearly didn't. Then makes our wings all messy and greasy like a cup full of oil was in our food, she was so unprofessional,Rude and tacky and all I have to say is if you don't like working in the food business, then you should go find another job or go back to school and get a better job. You're so easy to take our money but to refund you guys want me to wait two weeks you're crazy. They need New management and a better organization and then maybe they wouldn't get such bad reviews

I guess it really does depend what day you go because today was bad. Crazy place in order . My order did not come out almost a whole hour waiting. There was only one employee that was nice some bigger girl, but there's one girl light brown curly hair that is just rude Ma'am it is no one's fault you are working at Wingstop when people are asking you how much time for the order or do you know by any chance when their order be out answering to them I don't know. I just got back from my break I don't know . I already told you we're bagging stuff up in a rude condescending attitude, why are you mad for nothing? No one was getting mad at you. No one was getting loud at you. No one was giving you an attitude This is not a way to answer to give to a customer. They need to keep their workers on check.

I called ahead of time. Was told 30min. Of course i waited an additional 30 more. I checked my order. I was missing fries. I asked for them and got the oldest nastiest fries. Food was ok. Service can definitely improve. Customer service if definitely out. Not worth your time and money for this location.

I've been here a few times and they take forever to get your order out.I saw people that came after me get there food first,customer service up front is terrible. They need to check that business what's going on,I seen employees goofing around while waiting for more than the hour.

The wait time is absolutely ridiculous!!! Over two and a half hours minimum to get your food! The service is garbage the workers are rude, and you're lucky if your order is correct.... I do not understand how this location is still open!

I called to say something and someone picked up the phone and hung up. I don't like complaining but it looks like someone's lunch and they closed the box and packed it with our order. It'a disgusting. This was an order placed ahead of time.I know they get busy but this is just down right sloppy.

Ordered online here and arrived 20 minutes later just to find out they didnt print my receipt to get the order started. Had to wait an extra 40 minutes for my food. Dont order here

They took way too long for our order,more the. 20 minutes!!!!! And the staff was just chatting rather then making our order, we were the only people there, another gentleman tried to get their attention because they weren't paying attention, so poorly managed and organized