WaBa Grill

The employees are much better now than they were some years ago. They do try very hard. Improved customer service. Good food. I'm a happy customer again. Thanks.That's salmon spicy Asian salad is wonderful. I love the garlic sauce on it. Big piece of salmon also

This place don't even deserve a star. I came to this Waba grill to pick up a order from Waba Grill app. They told me on the combo there was no more tortilla for the taco , so they ask me is dumplings is okay, I said no . So I asked them chicken and steak to replace for my taco , the older gentleman came to to me saying no we can't do that too, so I ask can you at least give me double chicken to replace the taco . I ended up getting small amount of chicken, and they didn't add jalapenos & carrots what I add to my regional order , because it was for a different bowl. I'm like damn what else I can't have. Is bad enough the restroom are disgusting and the chicken is very dry.

I walked in to an empty restaurant the two guys in the back look at me and went right back to what they were doing. I proceed to the counter where I waited a few minutes without so much as a hello or we'll be with you in a moment. I ordered a chicken bowl, veggies bowl, and a chicken platter. I was going to order a taco only to be told they don't have tacos right now. I mean really? What are you out of tortillas? Go to the store and buy some get a transfer from another store. I now see why this store has a 2.6 rating. I only stopped here because it was on my way home. I doubt I'll be back here again after this experience and seeing their 2.6 rating.

even if you live right across the street from this location, spend the extra time and money to go to the location on mckinley. this location has a terrible owner or manager, unsure of his title, that is rude and never follows the green onion or sauce sides ordered in the app and then refuses to honor it even though it's clearly ordered in the app and the staff are always dismissive. this location is also always dirty and sloppy.

Terrible customer service! Ordered ahead & got to restaurant 15 minLater & told ran out of white meat which should've been started as soon as order was rec'd, then told front counter I'm going to be late back to work & young lady rolled eyes at me & started arguing when I told her she's working customer service & should never roll her eyes. If you want service, don't come here!! Manager tried to help the situation but still no meat ready so waited another 15 min for our order. Awful customer service & young staff.

Worst waba grill I've ever been to the owner is extremely cheap and is always in a bad mood. I ordered with no Waba sauce and no chili sauce for dumplings and just wanted one garlic Serano sauce and he said he has to charge me every other location I've ever been to doesn't charge. his employees seem to be walking on eggshells. it is right around the corner from my house and I rather drive out of the way than dealing with attitude

I live close by so it's tempting to go but every time I give this place a chance I'm disappointed. 1. They charge you if you want garlic Serrano sauce. Which is weird because it's offered on their menu as an option to be put on the bowl but every time the owner comes out and charges me for each sauce. No other Waba has charged me for sauce. 2. The CHICKEN IS NOT THE SAME as other Waba grills. I really enjoy Waba chicken but this location does not use the same as all the others. It's darker meat and cut smaller some of mine was extra charred and it just didn't taste right. I knew right away the chicken wasn't right. 3. Older Asian man which I'm assuming is the owner isn't friendly at all and rather lose business than just give out two sauces. This place just sucks and gives Waba a bad rep!

Extreemly Poor Customer Service. I wold give them 0 stars if I could. As stated in other reviews " No we can't do that" seems to be their Moto. Head leady very rude. They try to nickel and dime you to death. Be careful ordering any sauces. Only the Wabe Sauce comes with the meal, otherwise it's .30 cents each. They don't tell you that unless your ask them directly.Hi SoCi M. You responded "We strive to provide excellent customer service" PROVE IT !!!!!!!!1) Can I come down and pick up the side of onins I ordered but once I got there I was told you " don't do ", but they were willing to drown my order in onins. I would like to control the amount of onins to taste. ( You claim "We strive to provide excellent customer service")2) Are you going to fire the employee who was rude and indifferent to my questions while ordering?3) Are you going to change your signage so that it clearly states which sauces are 30.cents extra.4) Are you going to put a microphone under counter to make sure your employess are informing the customer of all extra charges.5) Are you going to train your employess to change the mop water so the place doesn't smell like dirty mop water when you walk in?A fish rots from the head down. the above issues are because of your direction or lake there of. In stead of responding to your 81+ bad reviews with just lip service and pretending you care and directing them to a web address elseware Why don't you prove your statement. Do you really think the people who read these reviews are fooled by your rubber stamped responses?

Ordered that neat little $10 value bowl. Stay away... asked for taco as a side but they had no tortillas so I took a salad. It's a half cup of shriveled lettuce really ?Also your bowl is already mini, filling it half way legit was like maybe 5 bites of food.

If i could put less than a star, i would.Staff is rude. My order took FOREVER. People literally came ate and left by the time i was given my food. I guess sauce on the side is also not a thing. I asked for spicy WABA and she didn't know what that was... Felt like asking for a refund but was too hungry to do that...