Up Up and Away Kids Consignment

Up up and away has gone pretty downhill from several years ago when they were at the Tustin location. Less people consigning quality items for sure. There used to be multiples of popular toys, baby items, etc but now you'd be lucky to find any popular ones. The items are also over priced from what they used to be as well. If you're a consigner and go on the first day you might get decent deals but still slim pickings. Lastly it's not worth it to consign here. Their cut is large and with the time involved to label and tag, you mind as well sell online like FB marketplace or buy/sell groups. It takes time to sell individual items but if you sell a bulk of toys or clothes for example you probably get more then through consigning and save time as well.Lastly if you do consign, DON'T donate. As a consigner we had some unfortunate shady business happen to us. On the last day we had all our items at reduced pricing but also to be donated if not sold. Well we saw multiple of our items on the side in bags when it was at least 1.5 hours before closing with customers still in the store. They could've been there even longer for all we know. We asked a worker and she said those were taken already so we assumed they were on hold to be sold. This was not the case and those same items appeared on the donated list. Guess donated items are freebies for the workers now? When we asked the business contact person there was no apology, no accountability, no further digging, just excuses. Yes they can't manage every worker but when you have a big pile of stuff in shopping bags to the side or workers combing through 'donate' items before closing, you'd think something is fishy. That's a failure from a management standpoint unless they turned a blind eye, which I hope isn't the case. We're done with up up and away. Nice people but poor management.

Used to shop the online consignment, but when they went in person it was a different experience. The pickings were slim and there was an UNDISCLOSED event support fee. No signage or anything about the fee. I probably would not have minded paying it had they disclosed it.

Love shopping at Up Up and Away! There is always great inventory and amazing bargains! The store is well-organized and owners are so nice. Highly recommend!

We happened to stumble across this store and luckily we did because we ended up taking 2-3 carts full of stuff ! Right in time for Christmas. Everyone was super sweet and helpful . My baby played in there for about 2 hours while we were shopping around then we came back later in the day to pick up more stuff and stayed another 2 hours . There were so many things to look at and so many great toys and items for your little ones . From clothes to shoes to learning activities to strollers , car seats and I bought a hiking backpack . Everything was taken great care of and cleaned really well . My mom and I really enjoyed it especially if you have a shopping addiction like us ‍ . We can't wait for the February shop

I had a good experience with this consignment as a first time consignor (from the selling perspective); however, things turned sour at the end with my first buying experience because the large bounce house I purchased would not stay inflated & is pretty much defective when I tried to inflate it at home. Michele would not reply to me when I asked for a refund of the defective item so now I'm stuck with the item that should have been returned to the consignor that was selling the item. It just feels like I have to carry the burden of the seller that sold me a defective item since there's no way to check the quality of the item when it's an online sale & no room to inflate the huge house during pick up. No one appears to hold any responsibility, so this is a very poor buying experience. Would caution all buyers to be careful of your purchases as it seems to be no protection for buyers!!

Just started consigning with UUA this year, such great & caring staff! I have always been able to get a lot of good stuff at reasonable prices

We went opening day, and oh my God, the selection was great, prices were decent, and items were in great condition. We walked away with a water play pirate ship that will be great for summertime for my daughter, planning to go back for the 50% off to see what we can find. Love this consignment!

I went today, they had many cute stuff for kids. I was able to find some adorable sweaters for my son, all in good condition for a very small price. Will definitely be going again !!

Such a friendly environment!!! Great items for children of all ages. Today I purchased, clothing, swimwear, and toys for my son.. Great conditions!!

We went opening day. So much amazing inventory and great prices! We found so many things for my grandbaby. Absolutely recommend.