Torrid Store

This is the best Torrid. The store associates have always been so amazing. These beautiful ladies need a raise. They are always so polite and so helpful. I hate shopping but these ladies always make me feel a lot more comfortable than I usually feel. This store offers a lot of selection to choose from. Although the store is small, it is always well stocked and clean. The clothes are always well folded and finding items is made easier. The dressing rooms are equally impressive. They are always clean and I love that they have fans in the dressing rooms, with adjustable speed control. I also love that they have seating in each dressing room and a lot of hooks for the clothes. Prices in my opinion are too high in stores. The better sales always seem to be online and I never understand why it works that way. I would gladly shop more in store if the sales were as good as online. Besides the sales process, this store and its associates are fantastic. Thank you for being so great with your customers.

Lindsey & her team of Torrid girls are always so pleasant & helpful! Keep up the great customer service ladies you all are awesome & this store is great for ladies with curves. Great quality clothing for an affordable price & they seem to always have a sale going on!

I really like buying the close. Nice close however, when l spent 186.00 dollars and received 75.00 dollars of Haute cash. Lady said come back and get 75.00 dollars of stuff on us. She didn't say you had to spend 50 to use 25. Really dissatisfied and disappointed. Will not go back.

I have been visiting this Torrid for about 5 years. I go on random days. At first everyone at the store was pleasant but over the years the service has declined. I always go in and I never get a greeting. They always seem to be chatting away behind the counter. This time, I needed to get a bathing suit so I decided to give it a try and it was a mistake. I know it was a busy day I get that, however when I worked in retail I always made sure I welcomed everyone to the store, because you never know if you get a secret shopper!!! No One came to check on me and ask me if I needed help which I did. I then was put on "the list" for a dressing room while they held my clothes, they stuck me in there without my clothes they held on too. I was like um can I get the clothes? They had put my name on the clothes but somehow didn't know where they were. It was a mess. Then comes check out! No direction of where the line started or ended for check out. Both dressing line and check out line were entangled. People were so confused. Then, instead of asking the customer in front of me to step aside while they activated their credit card, they let me and the long line behind me wait! Above all it was an annoying experience!