Tillys

I would give a zero if I could. My wife and daughter were in the store looking around as the employees were just standing around talking to each other. My wife needed something off the top rack and again no one even came to see if they needed help. She then got the pole to bring down what she needed the employee came running to finaly help. The service at this location was terrible, even at check out they only talked to my daughter not my wife who was buying everything. Very disappointing as other stores we have been to have been great. We won't be returning to this location.

I want to thank the Tillys Team for continuing to impress Me with their Super Smart and Effective Creatively Energizing Sales Strategies! A couple weeks ago the Mira Loma Cave held a fabulously Fun and Intriguing Yard Sale Tiki Party where they displayed a lot of terrific Clearance Deals outside along with a charming little Hut and catchy Music to lure the Esclavo Neighbors over to recover with some Bougie Retail Therapy ;0) I initially planned to stop by the store to see if they had another one of the Large Black RSQ Denim Hoodies still available to order online, but I got so lost in the Yard Sale Deals that I put my Original Mission on the Back Burner hahaha! I was able to find 2 Super Cool Red and Black RSQ Flannel Shirts that were insanely Soft and Comfy for my Bestie and I, and an Artistically Eye Catching T-Shirt of The Chronic Album by Dr. Dre that Bestie is Loco Apasionado about! A different Cassandra was running the Counter that day and she was so Stylishly Chic and thoughtfully persuasive in convincing to buy all the Items I was interested in! Cassandra made sure to remind me that All the Items I found on Sale was marked down an additional 50% which made me save even more than I thought I would, and she told me the Red and Black Flannels would be great for Christmas time even if Bestie and I didn't feel like rocking them this Spring Season. I ended up only spending around $35 for 3 Super High Quality Designs and have been wearing my Red and Black Flannel every day because it makes Me feel so Strong and Ruggedly Unstoppable in my Deadpool Themed Flow hahaha!! I surprised my Bestie with his Chronic Shirt and Flannel later that evening and his whole face lit up like a Musical Genius Christmas Tree too ;0) The Chronic Shirt flattered his Muscular Climber's Build perfectly and He looked like such a Hot Mutant Mashup of a Skater Boy Neighborhood Hip Hop Professor with his Red and Black RSQ Flannel layered on top of it too ;0) Thank You Cassandra for helping me Capitalize on all the Sizzling Hot Specials here by magnifying all the wonderful deals and being an Electrifying Role Model of how being Fashionably Sexy makes our Professional Rhythm glow up on the Next Level!I checked in a few days ago and Lexi was such a great help in assisting me with putting in another sweet order of RSQ Black and White Monochrome hooded plaid Flannels too! Even though I walked in ten minutes before the closing time, Lexi still had amazing super sharp and Assertively efficient Communication Skills and helped me place my order quickly while celebrating the extra markdown of the online price with me so I felt happy and comfortable enough to buy one more for myself in addition to my Guapo Bestie :0) Thank You Lexi for being such an enlightening Conversationalist and making the Transaction extra pleasant and memorable, and giving me an accurate ETA of when to expect the Flannels! I received them in the mail today and absolutely LOVED them, they are so awesomely comfortable and Aesthetically pleasing at the same time and I can't wait to add a bunch of fun and empowering Patches on mine to morph into Go-Time Mode in my Daily Hustle ;0)I love being a part of the Tilly's Community and receiving so many fun updates on all the Specials going on the in the Store with their wonderful Selection, keep up the good work and World Class Hospitality!

Service is ok but every time I walk in it smells like skunk weed. I see people complaining and they walk out causing the location to lose business. I also walk out after one or two minutes. I wouldn't recommend this place unless you want a second hand high.

The clothes here are really cute and trendy but the prices are expensive. They have a buy 1 get 1 50% sale on swimsuits. Really great selection for women's clothing. There's no rashguards if anyone was wondering. Customer service greeted us and was able to answer any questions we needed. They have a lavender tennis dress style at this location for about $25 and I got it at H&M for a similar price.

Lack of training and the ability to have compassion reign true here. When the help are 1) no way to be found & we have to go look for someone 2) assuming I have no clue what unisex means 3) young and incompetent to do the job they were hired to do instead of trying to make the customers feel stupid or a nuisance, you need to rehire a new staff because the one you currently have is costing you money. Train your help or you will no longer be in business. The help today ( 3/11) was rude & horrible.

Trent was really helpful when we we're looking at glasses! We appreciated his patience and willing to help us

Horrible customer service, I ordered online to pick up in store to by pass the outside line because why else does anyone buy online to pick up in store? For the convenience obviously. Nope. Was told I had to get in line because it wasn't fair for the other customers already waiting in line. I'm sorry but how is that fair to me, a customer that has already paid? I wasn't going to go in a shop around. I just want my package without waiting in the direct sunlight for over 20 minutes. Then I was told I wouldn't have to wait in line inside. How is there a line inside when only 6 people are allowed at a time? Unbelievable.

I came to this location today to do some christmas shopping and honestly it was such a negative experience. The employees had 0 customer service skills as no one helped my sister and I on the floor. We saw the employees talking with one another and even saw one of the girls talking on the phone as she was working. It was very unprofessional and disappointing to see as they did not care for their customers. I'm not sure who is hiring these people, but obviously they do not care about this business. Very disappointing since this Tillys is right around the corner for me, but I won't be coming here again.

I went in today for a return issue that was made by the Montclair location. And three friendly associates helped me get it resolved. Selena, Monica, and Amanda were very helpful and I appreciate it. Also their store looked very tidy and well stocked. Good job Ladies!!

Isabella and Sophia were both great and some of the best employees i have seen with any company, i am a 100% disabled veteran that struggles to leave the safety of my own home but they made me feel as good as i do on my best day. they both deserve and need a raise. not only did they help me without making me feel rushed or in any hurry but they also helped out other customers and did there main task at hand.