Sizzler

OMG we went to Sizzzler for Christmas Lunch !! Theeee steak is to die for ! Its way better than Bj's steak! Furthermore, the service is excellent, Alejandra was our server ! She was the best !!!!!!! Checked on and even made sure our drinks were filled! Everything was clean tooo!

We are not the type of family to complain or cause a scene; My brother got married today, so he decided to treat us to dinner at Sizzler. It was a party of 11 people, to be exact. As we waited for our food, my mom overheard one of the cooks tell a server to deliver one of the plates of food to the "cheap Mexican wedding." My mom tried to stay calm, but she was furious because it was my brother's special day.The front-of-house manager, whose name is Jesus, came to our table to deliver the food. As soon as he finished helping deliver the food, my mom pulled him aside and spoke to him about what she had heard. Jesus didn't seem to care about us or the situation. My brother overheard the whole thing and felt hurt, humiliated, and didn't say anything. The manager just left without saying a word not even sorry. At that point, we all lost our appetites. My brother didn't eat his food and wasn't enjoying his wedding dinner at all. No one seemed to care about us. The dedicated waitress who was supposed to take care of us didn't come back. We didn't get any refills or boxes for takeout. I had to walk to the server station and ask for boxes myself.The whole experience was ruined. We thought about leaving and taking our money elsewhere. As we were just getting ready to go, Jesus came to our table and asked sarcastically how we were doing. We were not okay at all. We considered asking for a refund and taking our business elsewhere, but instead, we kept calm and asked Jesus if he could do something for our table.His response was nonchalant. All we got in return was a condescending smile and a fake apology. It was clear from his face that he didn't care about customer satisfaction. He was just concerned about making money for the establishment.Unnecessary comments made by staff members should be kept to themselves. This wasn't an ordinary day; it was a special day, and we had spent a good amount of money ($500+) leaving upset, ignored, and with all our feelings hurt. To whoever is reading this, can you imagine how you would feel if you were in our shoes?

Wednesday, 11-20-2024: I have to do a huge shout out to Sizzler for graciously accommodating my request to reserve a section for 40 people in their restaurant for my retirement luncheon. I had called them a week prior and spoke with a very nice female manager, who assured me it would be no problem but to call the day before to double check. I did just that but spoke to a male manager, who was also very nice and assured me that it would be set up.My boss and office had set up balloons, cupcakes, and a banner. I was so busy talking to everybody I unfortunately forgot to take more photos! Sizzler was renovated and has a very nice modern interior. This was the perfect sized venue for my retirement luncheon. Their servers were hardworking and so sweet & friendly!My hubby and I opted for their fresh salad bar. I was surprised that many expressed that never had eaten at Sizzler and were very pleasantly surprised at how good the food was.Very grateful to the managers and staff for making my retirement luncheon a very memorable one. Thank you Sizzler!

We just didn't know what to do tonight for dinner so I said let's go out! And here we are just 10 mins from home and hungry! No wait and off we go grabbing some great food to eat! The soup bar and the salad bar, then the chicken and tacos! Our server brought our drinks and picked up our empty dishes as we finished each trip! I love the way they decorated the inside very lively!

Excellent customer service, Food is delicious and Salad bar fresh and I really love that there is Food handler person designated for this area. Brenda delivered such an excellent customer service!!!! We drove all the way from Corona because this facility is one of the best when it comes to Food Safety!!!

Food was bussin and Laisa was very nice. She provided great service, would go again 10/10.

Food was great!!! Our server Yanet was amazing and very attentive, we never had to ask for anything. Service alone was 5 stars. The dining room was very clean and the salad bar very well maintained. Would definitely come back again!

Sina provided excellent service. Very friendly and attentive. We celebrated my son's birthday and she was kind enough to make it a special one.

This place is amazing, starting with the manger Jesus he is so polite and accommodating. This place is so clean the food is amazing . Our waitress Jeailene E. Was so helpful and on point with everything she went above and beyond on customer service , my family and I were so pleased with our dinner . This place never seems to disappoint . Very highly recommended..

Our server, Sina, was very attentive. She made sure my grandson's fries were fresh and hot.