Shake Shack Redlands

Foods are great. Flavorful, the burger is tender, not overly cooked. Service is fast, efficient and friendly. The place is very clean, spacious with enough lights throughout.

I put in an online order for over $70 here last weekend and when I got there, the staff had told me my food was not ready yet. After waiting 30 minutes, my name got called only to realize that my food had been sitting there the moment I got there they just told me it wasn't ready. When I asked to speak to a manager, they said there wasn't one available.So I ended up with cold food, and no support from the staff.

I've been a patron of shake shack since they first came to the west coast. I use to get the smoke shack and the chicken sandwich is very popular item too. SS has a seasonal menu of shakes, rotating chicken sandwiches and burgers, fries which changes about every two months. What makes shake shack different mainly is they use potato buns & custard shakes. The Redlands location is the 2nd location in the IE. They offer a much bigger location than Rancho with different decor. The one thing missing from this location is TVs. Some of the other locations offer tv's playing sporting events which offers a nice dinning experience and kind of justifies more paying restraint prices for fast casual. I normally try a seasonal shake. For this trip I got a cherry blossom seasonal shake, black truffle fires seasonal & chicken sandwich. Cherry blossom shake was good, chicken sandwich never disappoints, the black truffle sauce was just okay. With the app sometimes they have buy one get one shakes from 2-5. This is the best value when using the app. The one major con is the prices and size of the sandwiches. SS by far is the most expensive burger chain. You could easily spend over 20 dollars per person if you get a drink, sandwich and fries each. It can be a challenge save money here aside from the shake deal in the app. Despite the expensive prices that have risen through the years. , somehow I keep coming back. They offer a nice experience with modern decor and if you don't mind paying a lot for fast casual food I think most people will like this place .

I have been here twice and both times my food has been hot and fresh. The establishment is clean and presentable each time. I was treated by Shante who provided me great service ! The first time I came in, I ordered a chicken stack with cheese and hot peppers with fries and a lemonade. The second time I came in I ordered a shack stack and Oreos n cream milkshake. Food has been hot and fresh each time. In terms of cost, I'm able to offset the high prices by using the promotions on the app. A burger alone ranges from $8 to $15, but I already knew this and it was definitely a treat. The area had been clean each time and both times everyone was very hospitable. I felt comfortable eating here. Plenty of parking spots out front. Location is within the same center as Trader Joe's and Krak Boba.

Newest Shake Shack in inland empire in my city! It's occupying the old corner bakery spot. There is ample seating inside and outside which is great. There is a wall to the left when you walk in with four screens to order yourself and there was one person working the register as well. If you dine inside, you grab a number to take to your table and one of the employees will bring out the food. I really appreciated the water station inside. It can be pricy to dine here but there is quality! We ordered the Portabella burger. It's a a deep fried portobello mushroom with melted Muenster cheese right in the center on top of a burger patty with some of the fixings and it was delicious, the OG Shackburger with tomatoes, lettuce, and cheese was tasty as well. The plain fries were just okay as was the chocolate shake with added malt. If you add malt or whipped cream to your shake, it is an extra cost. Overall a decent place in a really busy shopping center. Parking near by can be hit or miss since there are so many other places of business around.

Where have I been? I almost did a U turn right in the middle of the street. Gotta stop in and see how corner bakery has changed. Wow! Luv how they opened up the space and changed it around. A new addition to the city, much needed update and popular choice among the lunch goers craving the classics. Welcoming service as soon as we walked in. Indoor or patio seating available. Order on the kiosks or with staff. Pick up your order at the pick up shelf if you don't have a table number "for here". We didn't realize the order was ready until we walked up and saw our name on our order, regardless it was ready in ample time and tasted great. Lots of parking in this shopping center but can get a little congested during popular times. Will definitely be back for another fix!

I honestly don't get the hype?My friends and family got excited once I told them a shake shack was opening in DT Redlands, and I tried their food & shake when we were in Vegas since they are on the strip in the NYNY hotel... it was decent there, a cheap but in the strip no complaints. But the one in DT Redlands?? Trash.First, we went fairly later on a Monday night so it wasn't even busy, then we used the tablet to order, two were broken/frozen, then we went to go use one and it froze on us, so then we had to move to another one, only to find out 4 burger ingredients were out so we had to stick to basic burgers, then I added avocado, lettuce, & tomatoes to mine... not hard right? Wrong.First, I didn't think to check the burger before we left but we should have because they didn't give us one of our fries & a burger, then when they gave it to us, they handed it over with a bit of attitude when I told them they forgot two items. So we took our to go order home, only to find out when we got home, my burger was made wrong, as well as the patties in all burgers were paper thin & charred! This is NOT an exaggeration when I saw, the bacon was THICKER than the patty.They also forgot to put in my tomato slices, & the bacon cheese fries were smaller than regular fries and were cold! Not like luke warm, but cold.! The only thing that makes this place a two stars is that it's in DT Redlands, and clean & new. That's it. That little bit was $80 & we got 4 times less than what we would get an in n' out! We're sticking to in n' out for now on. Trash.Then when I tried to call, it wouldn't go through, then when I tried to contact through the website, I couldn't because this location isn't registered in the website yet!I pray they improve before there's of the family goes... otherwise they won't make it in DT Redlands.

Going to the Midwest for graduate school and my wife to the east coast, Shake Shack was the best, baddest burger known to mankind. (My wife has always been team Shake Shack in comparison to In-N-Out)It has been a while since we had Shake Shack since moving to California but to have one open nearby was exciting! We already decided that Shake Shack for dinner on opening day.I ordered online to prevent long wait times. I arrived right on time and was welcomed with a nice open interior. In addition to having staff at the front, there were also there ordering kiosks. It was odd because they offered me mustard which is usually a sin in Shake Shack culture.We ordered the special of black truffle burger (Gruyère cheese with crispy onions and black truffle sauce) and black truffle shack stack [Gruyère cheese on top of a crisp-fried portobello mushroom (filled with Muenster and cheddar cheeses) with black truffle sauce]. We also couldn't resist the special chocolate Yule log shake. The cheeseburger and chicken bites for the kids area standard at this point. Of course, we also needed the fries with black truffle sauce. And what is Shake Shack without vanilla and chocolate custard?I wished we dined inside the restaurant because the wafting scent of Shake Shack almost intoxicated me on the drive home. My daughter thought the cheeseburger needed ketchup and without it, it was "just okay." My son actually ate all the chicken nuggets which is a good sign given that he's super picky. The burgers were absolutely delicious and am regretting not getting double patties. Honestly, the black truffle sauce was nice but it wasn't necessary. The fries were actually cooked well and didn't resemble the sad elementary school meal crinkle cut fries.We will definitely be back and probably will dine in next time.

I went to shake shack for the first time. The burger I chose was the smoke house. My first bite was over powered by the cherry popper peppers that was applied to the burger extremely to heavy. Only two small pieces of bacon were on it. For the price it should have had more. The burger was almost $10 dollars. Wow! The cheese fries were on point but needed salt. The sunset lemonade was ok. The whole meal $23.34. That was for one person, needless to say I would have to think about taking a big party there. Imagine that bill! Wow!

My dad wanted to try out the new Shake Shack that opened up in Redlands. The restaurant is nice, hip, and casual. There is indoor and a nice outdoor seating area. The service was friendly and efficient. You can wait in line to order or go to an e kiosk to order. I tried the chicken burger and taste it 4 stars ( but can't completely rate it because someone else in my group ate 55% of it before we noticed) my dad rated the burgers and fries 3 out of 5. My mom loved the veggie burger and rated it 4.5 out of 5. For my son the hot dog ( they don't have relish???) was ok. The portions are a little small, but really what shake shack is best known for are their shakes. We had cherry blossom, cookies and cream, and chocolate and they were all good so overall it was a 4 star