Rok N Fondue

Just came to this spot for the first time a few days ago for some dinner out with friends. Located in downtown Redlands, the restaurant itself is small but has 2 floors for seating as well as a spacious bar. Despite not having a reservation, we were seated promptly!Up first, we ordered drinks. I ordered the lavender vanilla martini and would definitely get this drink again! It was beautifully made and tasted amazing! My only gripe was that when I got my drink, the glass was dirty and had some lip marks on the rim. I notified my server and the drink was promptly remade and the bartender came over to apologize. Our first order of fondue was the sun dried formaggio and it tasted delicious! The server mixed and prepared everything at our table and came by periodically to keep mixing to ensure that everything combined well. I was personally a fan of this with the green apple pieces.Our second order was the zesty jalapeño cheddar. While it was still great from a flavor standpoint, it didn't really come together too well and stayed a bit chunky. However, we didn't really see this as an issue since everything tasted great!For dessert, we ordered the bananas foster chocolate fondue and this was delicious! The chocolate was very rich, and the presentation was awesome! Be ready for flames lol This location is a bit pricey, but I would definitely recommend this for a special occasion or a date!

I recently visited a fondue restaurant for my boyfriend's birthday, hoping for a memorable evening. Despite some negative reviews about the service, I decided to give it a chance. Unfortunately, this turned out to be a mistake.I had made a reservation through OpenTable for 6:45 PM, but we ended up waiting 25 minutes before being seated. The service was disappointing from the start. Our server took our order, and then we didn't see her again. When our cheese fondue was brought out, the staff member apologized, mentioning that they usually keep the cheeses separate but had mixed them together this time. He then poured the mixture into the pot.For our main course, we ordered sirloin and lamb on the Lava Rock. The lamb was quite good, but the sirloin was very dry. The garlic mashed potatoes and Brussels sprouts were tasty, but the loaded mashed potatoes were overly salty due to the bacon. We also ordered the jalapeño bacon fondue with pretzels. The menu picture showed a whole pretzel, but we received only half.Throughout the meal, we had to repeatedly ask different staff members for items that should have been provided, such as sauces, butter, knives, and plates. It was frustrating to see the table next to us receiving attentive service from our server, including having their fondue stuff separated and mixed at the table and being provided with all necessary utensils and accompaniments without having to ask. We never received an explanation of how to cook our lava rock food because the food comes out raw. Ambiance was in an older building that is double story. The bar takes up the whole downstairs with a few tables but all other seating area is upstairs. The very least was they gave us a slice of cake for the birthday celebration. We were so tired of waiting and asking for something that we didn't even wanted the dessert fondue that we originally planned on.Overall, the experience was disappointing, especially for a special occasion like a birthday dinner. I regret choosing this restaurant and do not plan to return.

Went here to have a few drinks and try the vegan options. Which they had a chalk sign outside in big letters "VEGAN MEATBALLS."Took forever to even give us a menu. We went on a weekday and about 4 people at the bar. Idk if they are short staffed or what. Finally was able to order our drinks after like 20 minutes. When we asked the bartender for the vegan meatballs they said "We haven't had that for weeks" "They never delivered the order" "why would a vegan even want to eat at a fondue place?" Har har so funny. Why do you have vegan options on your site and a sign outside with something you've been out of stock for "weeks." Just sounds like vegans aren't welcome so idk why they even offer anything. And idk have you not heard of The melting pot who has a full vegan menu? Guess y'all don't want our business and that's fine with me. This is why we don't like eating at certain non vegan places because of the way you treat us. I can just go across the street to The state which has amazing vegan options and very polite staff. The place is nice, drinks ok. I liked the huge bar top at the entrance and the music was nice but the service wasn't good. Y'all should work on that.

This place is so overpriced for melted shredded cheese. We had reservations for 7:30pm and were seated at 8:30pm. The service sucks but the food is worse. The cheese melted and immediately turned to a cement block. We ordered an appetizer cheese fondue and the sausage served was ice cold. We left it in the fondue to warm up but the cheese wouldn't stick to it. We spent $100 for two drinks and a cheese fondue appetizer. We will definitely never be back.

Always great experience but can be noisy sometimes. Great environment and very romantic. Food is always to die for.

This place was super fun. We had a great time. We ordered the jalapeño cheese for our appetizer it was really good with that granny Smith, apples, and the bread. We did the lava rocks that cook your meat and we ordered the lamb and filet mignon. With potatoes and vegetables. For dessert we got the s'mores chocolate fondue with the array of fruits and marshmallows for dipping. The drinks were pretty good too. Our service was great. Our server was super friendly and nice. The place is pretty small when you walk in, but there's a whole upstairs area. But it's definitely a fun place and something different to do. Definitely recommend.

Made a reservation for 6:15p on a Friday evening. Arrived at 6:00 to check-in. Had a seat at the bar to have a drink. The bartenders were super friendly and quick to bring drinks. By 6:15 our party was being seated. Our waitress was warm and bubbly. We mentioned that this was our first visit and she kindly explained exactly the menu and the difference between the rok and fondue - which we appreciated. Ordered the medallions, garlic mashed potatoes and asparagus. The presentation of the food was great. Getting to cook the steak on the rok was pretty fun. The medallions, the mashed taters and the asparagus were all delicious. This is a fantastic date night spot!!

Wife and I arrived at 8:15pm and were told "they've already stopped serving food." This was after waiting 10 minutes before we even saw any staff at all. The hours listed here and outside the establishment read closing time at 9pm. I'm not one to demand service last minute but this was ridiculous. Can't rate the food because we never had the chance to try it but based on the menu, it all looked overpriced. We will not be returning.

We sat at the bar. Decent drinks. Ordered an expensive 2-person fondue meal. Bartender made it with his back to us at the bar. I can't begin to tell you all the things wrong with this entire thing. A for effort, but F- for EVERYTHING else food wise. Won't go back. Ever.

This was actually our first time at Rok N Fondue and we enjoyed it. Bartender Ivan made GREAT drinks and I would absolutely go sit at the bar for their amazing happy hour. Our server (Jacob I believe?) was great and did a superb job of explaining everything to us as though we're children... which is what you need with that menu. We loved everything cooked on the lava rock, and decided we don't really like our food boiled in soup stock. No offense to the restaurant, we just like to keep things low sodium and WOW was it salty. So fondue is really out the window for us, but we'd return for other things on the menu! Great date night spot.