Popeyes Louisiana Kitchen

Popeyes Kitchens have been on the rise lately. This location has been on top of it every time I visit. The food has been great. The service is okay. I don't get a pleasant greeting or a smile when I get to the window to pay but the staff have been nice. The overall ambiance of the store is good. Clean and inviting every time I visit. Like most of the locations, they have some work to do on staffing but overall I give them 4 stars.

his is specifically for the Popeyes on Eucalyptus in Moreno Valley. We usually go through the drive through and today at 5 pm the girl working the window is in the wrong industry, she was rude, indignant and had no idea how to solve an issue. We ordered a sandwich combo and 3 pieces of chicken, she said a combo was a better deal so we said ok, when we got the order it was the combo and 3 piece only, when asked she said that is what you said, I said we wanted the combo, she said no, couldn't even fix no matter the mis communication, very, very rude. Won't be returning to that one for sure.

Popeye's Louisiana Kitchen is now open at the Stone Ridge shopping center near Target in Moreno Valley, just south of the 60 freeway between Nason and Moreno Beach Dr.ServiceTerribly slow. I know they're still new but with only two cars ahead of me, it was way slow - during non-peak hours. Also, the cashier working the drive-thru wasn't knowledgeable about the products they sold.Ambiance & AmenitiesCasual dining. Drive thru. Indoor seating. Great view of the snow-capped Big Bear mountains. FoodRan out of their Classic tenders (only Spicy available) at 11:35am. Shouldn't something new be well-stocked? Also, I didn't get the sauces I asked for. We ordered the 1/4 Popcorn Shrimp + 2 Tenders combo. The Spicy tenders weren't that spicy, which was nice. It was probably the best of what we ate here. The Popcorn shrimp was overly battered and wasn't crispy at all - it was "soggy-balloggy". Also, I thought our combo came with Mashed Potatoes but it wasn't in our bag. And the biscuit it came with was drier than the Sahara desert! Meh. Pass.Overall, there's still work to be done here. They do need to work on the wait time. I get it - It's still new. I hope to see an improvement but I personally will most likely not be back for a while. Two stars for the view of the mountains.

Made an online order for a 12 pc family meal, went to pickup 20 minutes later and was told they only have 4 pieces of chicken left in the bldg and to cancel my order online after I've already paid for it. Extremely disappointed at staff that didn't secure my order, AND, decided they werent going to make any more chicken to satisfy the order. If you shut down your fryers at a certain time, STOP taking orders at a certain time! Now I have a hungry family of 6 asking what are we eating? This is beyond poor customer service, this is a lack of quality control and bad management.

I come here all the time and i have no complaint's. My food is always warm and cooked to perfection. The staff is really sweet. This location is always packed and busy people have to learn to be more patient.

1st. The spicy wings were just bone and greasy skin/batter. Zero meat. 2nd the fish sandwich was flatter than a McDonald's cheeseburger and had 1 drop of tartar sauce. Neither looked like the pictures and neither was edible. Waste of $20.

Took way too much time to place our dine in order. Young lady who I assume was manager finally came over, wiped out our order and started over. Told her that we wanted 2 piece breast and wing combo and 4 piece dark meat combo. Manager said she'd let us do that this time because they had extra chicken but next time we would get what they had available. I said we'd been ordering like this at Popeyes for many years and she said maybe corporate does it that way but we're a franchise and the owner doesn't do it like that. I said that's fine, we just won't come to this one again and she said that was fine.Went to find a table and noticed most of them were dirty but found one that was tolerable. On the positive side, the food was very good, but the experience was not good. We live pretty close to this location and were looking forward to trying it but we won't be back.

Really fast food restaurant and I have to wait 12 minutes for chicken on drive thru. NOPE ......what kind or restaurant that sells chicken don't have chicken ready. Not coming back.

Some worker robert was very rude to me and to other customers i don't recommened dining inside!

Would like to recognize Paul over at this location. Paul was patient and considerate. The wait time was short. We all can appreciate that! Thanks Paul for being so helpful.This location was clean and I loved that oldies music was in the background. The chicken was mid. For some reason the chicken didn't taste as seasoned. A bit bland.