Panera Bread

Andrea at this location is so real! I came in to try their cinnascramble but they ran out of the bread. She called me before I got there to revise the order, helped me choose a substitute, and handled it pretty quick. Her good spirit definitely added to my Friday morning even though I was really looking forward to the cinnascramble! Lol (Make sure to order it before 9:30 am they run out fast lol)

No staff at the register. I used the kiosk and it took the balance off of my gift card. I explained this to the cashier and he said I will ring you up the balance should be there. Of course at tender it wasn't there. I asked to the manager who was a team lead, she stated she couldn't see the balance. I would need to call customer care. I had already spent over 30 minutes trying to order because there is no staff in the front to help. In frustration, I went and checked my balance and sure indeed it showed redeemed today. Went back to show them. The guy cashier was like there is nothing we can do. I asked to speak to the lead again. She stated she tried to help by giving me a number that is already on the card. I explained if I were a lead, I would have offered to call for her, offered a discount, but further more have staff in front to help. I explained they should have a better solution because they are forcing customers to use the kiosk but can rectify a problem when the machine malfunctions. I was hungry and mad, so I won't be visiting this location for a while.

Terrible service 4 people in the kitchen and this place was 20 minutes late with my order when the app adjusted the time to 30 min after placing the order. They need better management

The only Panera for miles. My home away from and the staff are like family- friendly, patient, and hold MoVal down when we need them. I love Denise she's so professional and kind to every customer no matter what. The food is great and if there is a problem they will fix it right away. Panera pro tip: Because this place is SO popular you gotta do your part and plan out your timing or order ahead in the app. The patio is available all day and they have several cozy corners to hook up for device use.

What's up: We were planning to grab some bread bowls for our clam chowder dinner that we were gonna make at camp. Since we stopped at the nearby Costco for gas, we decided to come here to pick them up as well. Parking: Located in the TownGate Crossing shopping area, parking was plentiful. Environment: Whoa, this place was packed. I guess everyone wanted to grab Panera at the same time? The line was out the door! Skipping the line, we decided to place our bread bowl order on our app. The wait was super long for a couple of plain bread bowls and it looked like the place was understaffed. They had a couple of order pads on the counter where you can place your order. Restrooms are located towards the back, past the pick up area and the refreshments station. You'll need a code to access them. The restrooms were really dirty, so use with caution. What was ordered:- Bread Bowl (very light sourdough taste)Yay/Nay/Meh: Nay. I think I'll pass on this location next time. The wait was ridiculous and the place was not clean at all. Hopefully the staff gets more help. Credit cards are accepted.

Friendly customer service but I only ordered an iced caffe latte and I have to wait with all the orders of peoples meals and literally took 20 minutes. Meh kinda annoyed. Also the prices are higher but I do go there for the fresh ingredients and able to customize is cool.

Panera omitted half my food, yet their associate FALSELY marked receipt that all order completed was in bag, $52.71 spent Through Uber, and Uber only credit $5. For inconvenience, this is absolutely horrible, and associates not doing their job, will forward to Panera HQ, hoping for someone who cares about customer service!

My first time here was 3 days ago and have been coming here as a refuge from working with my cousin's kids outside my door or holding the entrance of my room hostage.I entered the sippy program since it aligned with how long I was staying with my cousins. I greatly appreciate the variety of drinks they have to offer. However, if you somewhat live under a rock like I do and didn't know how much 390 mg of caffeine actually is, what they said is not wrong but misleading. Yes, this does have as much caffeine as the dark roast coffee...if you had filled the whole cup with standard black coffee (not diluted with milk or anything). This is equivalent or more than 3 cans of energy drinks (depends on brand). So as delicious as these are, I wouldn't drink so many of them!!! I'm top of delicious drinks, although I haven't tried the breads as I'm allergic, the soups are quite delicious - you can definitely taste the quality and the ingredients in them that makes you wonder how they do it. My only complaint is wow does the cost add up quick, so this isn't a place if you are looking for cheap eats.If you are looking for a place to study, this particular Panera bread location has a decent number of tables with many of them with an outlet. The restaurant has somewhat of a gradient in ambient noise where the back closer to the drinks is louder with the music while the front is much more quiet. So, you can somewhat choose which one is less distracting for you, and it was one of the few times I was able to study outside. Wifi was also decently stable to use.

This place NEVER has coffee made after a dozen times of this we quit coming. Tried today after 5 months, walked in NO COFFEE.Many who took our order very nice, not many customers

I tried to compromise as they were sold out of two of the items I tried to order only to find out they were "sold out" of two other items i tried to order. O and they were out of all the free sides except for the fruit that was an extra charge. This has never happened at any other location. I left with no food.