Once Upon A Child - Rancho Cucamonga

The service is great. I've been lucky to come across some great new and lightly used items at a good price. I bought an extra playpen, bouncer, walker to have back up at my mom's house. I've also sold items and typically get more than expected. I used to just give everything away but it's nice to get some money back to put towards new stuff for the kids.

I went today for my second time and I would not go here they don't want to give you anything for your items and if you look around their store, the quality of their stuff is not even greatYou're better off going and collecting your items for a kid consignment pop-up event because you'll make triple what they want to offer you . And the owner or the manager is very very rude . Its kinda like a slap in the face. I had like nine pairs of shoes, a backpack a tushbaby hip carrier and a huge stack of clothes and they only offered me $60. Save your stuff for MOOLALA!

Their clothes are very worn out, I came in with a Kirkland box full of clothes some were not even worn and if they were the clothes looked very new they took half the box for $20 and I had a swing bouncer thing and they said they couldn't take it, mind I live an 1hr away I had called to ask that I have never been and what items I can take to them and they never say what items they don't accept so I drove hoping to get rid of it and I come in to that they don't accept them and some of the clothes I bought either, mind you the clothes they sell are in worse shape then what I had mine are new they didn't take the shirts that have bottons on bottom I forgot what they are called, I'm guessing bc they can't resell them separately, so now I'm just going to donate everything bc they are so damn picky but rather sell worn out clothes

This review is for Glendale Az but apparently there's no difference even between states. Such a scam! We brought in a Grace high chair that we'd purchased 6 months ago from that very same store and they declared it "too dirty" to purchase. Even when I pointed out it was in the same condition they basically called me a liar by denying it. DO NOT SHOP HERE. They take everything brand new and give you pennies on the dollar and then turn around a charge for $10 less than msrp. I know when I'm being lied to and gaslit and they are full of it.

The service is interesting. Don't go with high standards that's for sure. They have a decent selection of clothing. It isn't anything to get excited about. Some of the items are not labeled correctly and are very worn. I have bought here a few times and maybe pick 4-5 items I have sold here once and will not sell here again. It isn't a good value at all less than $1 for most items. It isn't worth the hassle and drive really. Maybe a few items here and there to sell back is okay.They claimed the items were worn or stained and most still had tags on them and definitely no stains because I threw out anything that got stained. Overall this is a place where you need to decide for yourself.

Waste of time to try and sell your items to them. Multiple times now I have taken brand new clothes with tags or clothes in really good condition and they have turned them down due to their weird random reasons. I'm convinced they either only take ugly ass clothes or they really just don't buy good stuff. When buying things there it's a hit or miss and I seem to only find super worn clothes which is weird since they are so picky on what they accept. I live 35 minutes away and it's definitely just a waste of gas and time. I posted some photos of some of the clothes I took that they turned down that I think would've sold great and are in good condition, to prove my point. They say some items just don't sell well, who doesn't buy black pants or jeans ..? Save your time .

Business spams promotional texts from different phone numbers. Nasty marketing tactic.

I had brought in 2 bags of barely used NB-6months clothes that were washed and cleaned. They were onesies, pajamas and pants. They weren't sets at all. They claimed that the clothes were stain and sets that weren't together. They lied because I inspected the clothes that were in good condition. All they got was 34 items for a low cost. Wouldn't recommend to sell to them. They low ball you and claim the clothes is not up to standard. Ridiculous! The blonde girl was the one with attitude

Today I go in with three pairs of brand new (still in the box) name brand boots for big girls. They are valued at $115 online (I checked various websites.) They offered me $8 a pair. Um....no!!I also had two brand new (again, in the box) Bear Walker X Pokemon skateboards. The girl looks it up on her phone, gets excited, goes to the manager -- then comes back and says the owner doesn't want them buying skateboards. I know it was a lie -- why even price them and go find a manager if you know your owner doesn't "allow" them? Do NOT waste your time. Go to This Little Piggy Consignment -- way better!!!!!!

This place is full of shit !I've been here several times to purchase a few items for my grandbaby. So as she got older some of her items she never wore or just couldn't fit so I took it to this place. Every time they had an excuse as to why they couldn't take..ex. Not complete sets (newborns onesies don't have sets) , too wrinkled (seriously) are you kidding me. The customer service is terrible . Never again ! They will never get my business again.