New Hong Kong Express

The food is -3 I spent $40 on food and we ate none of it. The service is 0 she charged me incorrectly and still argued profusely. She didn't correct herself until she re-rung everything and realized it was incorrect.

I was pleasantly surprised to eat lunch here a short while ago. At opening trey recommended I try their shrimp chow mein so I obliged and was not let down by crunchy shrimp and nice nice noodles. I'll have to try one of their drinks next time.

Woo hoo! Let's continue my little trip of off-the-radar Chinese spots in the IE! Today's restaurant: New Hong Kong Express. This was a place we found while visiting Vicky's just across the parking lot. This place doesn't have any big, flashy signs or large billboards so that's usually a good sign. This review is LONG so there is a TL;DR at the bottom. Upon walking in we noticed the restaurant is very small. That's not a bad thing, but I certainly wouldn't want to dine in here. The menu is a typical takeout menu. Two item, three item and then the sides and extras. The menu gets confusing when you start to look at the prices. A two item costs 9.98, and then a three item jumps UP TO 13.99 SOMEHOW. You can't tell me that ONE item, whether it be mixed veggies or black pepper chicken (or any of the other 3 items on their very limited steam table) could run up the price by 3 dollars. Also there's no one item meal on the menu, this will play in later. I ordered a two item. I got half and half with broccoli beef and mixed veggies despite the broccoli beef truly looking like it had been sitting out for some time. My fiancée asked for a one item with half and half as well as broccoli beef. Unfortunately there wasn't enough broccoli beef to fill one item, so she just shovels in some of the mixed veggies. Keep in mind this was around 7:10. They don't close until 8. There was still another party in the restaurant, and they didn't even offer to make more broccoli beef. We wouldn't have minded waiting. Instead she filled the remaining space with veggies and figured that was enough. She then asked if we would like some cream cheese wontons that were just set out and we said yes.No one item on the menu, but if a 2 item is 9.98 and you add 4 dollars as we previously figured for one item, a one item plate should have only cost around 5.99, right? We were rang up for $26.91. Break that down, that's $6+$10 (I'm rounding up) plus??? How convenient, nowhere here is there a price for these wontons. With these prices, that would make the wontons come out to around $9 for 5 pieces (keep in mind CA sales tax to reach that final total). Even if we assume a one item is the same as a two item, that's still a bit too much for all that food, especially for charging a one item as a two. Please heed the warning of the other reviews mentioning overcharging. The food was not great. Our broccoli beef tasted as sad as it looked. The broccoli was pretty stale, but the beef was actually pretty tender despite the dryness. The flavor wasn't anything I cared for. The mixed veggies weren't anything special either. The rice was one of the biggest disappointments. Very dry and lacking flavor. The chow mein was average. To sum it up we won't be back. From the poor food and the shadiness of overcharging, this is a business I just can't find myself wanting to support. There are several other reviews mentioning overcharging, and I would have to confirm those as of our Feb. 2022 visit. As for the reviews saying this is the best around, I urge you to get out of your comfort zone more. TL;DR - Food wasn't the best. Menu is a little off with pricing, and we were definitely overcharged for our food. I won't be back.

Been coming here for years haven't been in awhile and today they lost my business she over charged me 15 dollars I've heard the lady who works here has done this b4 but didn't believe it lesson learned she's sneaky too tries not to give your receipt . I've could of confronted her but what for shes willing to steal 15 dollars instead of having my regular business

As I have mentioned in my previous reviews that I love supporting local businesses. This business and their owners are so nice and kind. The owner lady is Vietnamese and they have a non-traditional American Chinese Food restaurant. It serves fresh and vibrant dishes. You know the best part is their customer service. And if you are a vegan or a vegetarian you are covered as they serve a lot of Tofu dishes which are not even on the Menu. You have to actually ask her and she will tell you whether they can make the dish with Tofu or not. The prices are decent but the quantity is crazy. With 1 order of anything you can feed atleast 2.5 hungry folks.Again visit local businesses and support them in these crazy times. If you are in the area give them a visit, trust me you will not regret.

Really good food!!! The only reason why I gave it 4 stars it's because they didn't have many options available, but I understand they probably don't want to waste food or it being sitting out for too long. They probably make it fresh if you order ahead of time. First time eating here but not the last! Starving and Craving Chinese food and this was the nearest spot. The lady in the front desk was very friendly, very nice! Excellent service. Everything had a good taste, not too overwhelming of oil either. Generous portions. My favorite was the blackened chicken, it has really great flavor. I only got it because she suggested it. It was really good. The egg rolls are not too greasy, they are nice and crispy. And I loveeeeeeed the cream cheese wontons! They were nice thin and crispy. Satisfied the craving. Will come back when craving Chinese food again.

I would go somewhere else honestly. I don't usually leave bad reviews but let's begin...Went for lunch, place was dead (which is fine). Ordered a two entree plate, a one entree bowl, and a Thai tea boba....$34.64!!! For sure overcharged and we paid cash. The two item was listed for $10 and one item $8... idk how we get to $34 but we didn't want to argue.Ok the food, my wife got orange chicken... driest Orange Chicken we've ever had and tasted like it was reheated and olddd.I got bbq pork and come type of garlic looking chicken or pork (it wasn't labeled). It was just ok, the bbq pork was a bit dry.Portions were also just ehh. About what you would get at a Panda Express size, not like other smaller Chinese food places.Will not be back.

This place has lost my business. She OVER CHARGES! I've been going here for quite sometime because it's close to home and convenient. However, I have noticed that she has been overcharging me and so I started to call her out on it . I would mostly buy three 2 item combo plates at 9.98 a plate she would say my total was $39. So I started questioning her and then she would say " oh I'm sorry my friend I messed up your total is $32 and some change. My last time going there she tried to over charge me and I told her she was incorrect so I gave her my total with sales tax included and she said ok I'm sorry, she took my card and showed on register the correct amount but punched in $8 more on the credit card machine , she gave me my card and left the receipt on the cc machine I ripped the receipt off looked at it and seen it was $8 more. I told her you over charged me $8 she came back to register and tried to act like that wasn't my cc receipt. I said I just ripped it off your cc receipt look the last 4 cc numbers are my card . She opened her register and said " fine here's your $8" mad at me, as if I did something wrong. She was mad that I wouldn't let her over charge me. I let it go so many times. It even got to the point where my son would say " mom are you going to get Chinese food from the lady that rips you off" lol. No more I drive all the way to Eastvale Golden chopstick for good Chinese food and they charge me correctly.

I came here for the first time. On top of it being expensive. My food was cold. The beef and broccoli taste like it about to go bad. The food was not good at ALL. I didn't even eat it. I don't recommend it.

My husband and I thought we would try this place today. Big mistake we ordered 2 entries with two sides half rice half chow mien an order of wontons and an order of fried shrimp and 1 coke totally $50 way to expensive food was terrible. I hate to say bad things about small businesses however this place is just not good. Ended up dumping the food is was so bad. We will not be returning.