Little Bambinos Pizza

Extremely disappointed: Bambinos has always been a place with good pizza at a good price. Their customer service has always been a hit and miss. Unfortunately last night was no exception. I went in to pick up my order to find that they got one of my orders wrong. The cashier told me it would take another 10min to re-make the order. This was a $72.94 purchase and of course I asked if there would be a discount for their mistake. The answer was "No, sorry it's against our policy." Ok, so you get my order wrong and I have to wait for it to get re-made. The cashier had them re-make my order but told no one that I was waiting and went on her break. I ended up waiting 30 min because she didn't tell anyone that I was waiting. The line grew at the front counter, so they were too busy to get to me after the order was done. When I finally was able to get their attention they had no clue what I was talking about. I pointed to the order that was just sitting on its own and they finally figured it out. I had also purchased $27 worth of wings and I told the that the cashier earlier did not give me my sauce for the wings after acknowledging she got my order wrong. They handed me 4 cups of the sauce. I asked if I could get a couple more. The employee told me that it was against their policy. I reminded her that they had already messed up my order on a $72 purchase and she repeated "sorry but it's our policy." I asked for the owners number and she offered the email address. She retuned with her supervisor on the phone and said that the supervisor would call me instead. They had my number but I have yet to receive a call. I remember the Pizza price was at $7 for a large making it a good enough pizza for the price. Now they raised them up to $10+ making it still a good enough but now overpriced Pizza. Their customer service is already a hit and miss, but they hit an all time low when they put their policy of what would probably cost .50 cents over customer satisfaction. For the price I spent, a few dollars more we can purchase a better quality Pizza like Mountain Mike's. Bambinos is a roll of the dice when it comes to service and quality. I guess it should come at no surprise knowing that they have a revolving door on employment with their Help Wanted sign having a permanent residency at their entrance.

I ordered two pizzas last week. Great quality fresh great taste. It took me like 15 minutes to wait for my pizza, but I get it busy place gray staff. Great customer service great food totally going back if you don't wanna wait make sure you give him a call.

Good pizza. Kind of annoyed that the wings we waited so long for 7/8 wings with one side of bbq sauce instead of it being like drenched in sauce. Just won't order wings from here but I'd get the pizza again.Order ahead of time though walked in and it was a 45 minute wait.Not a place to sit also for the ambiance, just an in and out thing.

Well I'm going to be honest this is the closest pizza place to my home and having done said that their Pizza is actually pretty good it tastes fresh and they seem to add a reasonable amount of toppings. The one and only reason I gave them four stars is because to me it's undercooked. So I feel as if they cook their Pizza a little longer it would definitely bring out the flavors little more.

My spouse stopped for some pizza and ribs. The wait time was only 10 minutes, the staff was very friendly, and the pizza was delicious and not overcooked. I especially liked that it was not greasy. The ribs were, unfortunately, spicy for my taste.

I'm writing a review towards the general manager at this store. My son ordered pizza accidentally at the Perris location. My mom and son picked it up at the Moreno beach location and we're sent away very rudely because they did not have an order at that store for them. The manager was very rude and even pointed at the sign "we reserve the right to refuse service". My mom is a senior citizen and the general manager would not let them order there. She made My poor mom drive 20 minutes away to pick up at the other location. The order was very common " pepperoni pizza" everyone orders this so I don't understand what the big deal was. I'm super upset and I will probably never order here when I'm in town.

Pizza is very good. My complaint is probably more with yelp. Ordered pizza from menu on yelp expecting $20 pizza from a 4 year old menu. Posted current prices. My pizza was $34. Make sure they quote you a total on the phone so you don't have sticker shock when you pick it up.

This is our go-to. The kids love it and there are several locations. They have been very consistent with their pricing. Our only wish is that they had more variety in the specials. You get a great price for a pepperoni, but the price when you order anything else jumps up so high it makes you want to go to one of the corporate places.

New updated menus 2023The service overall good just calling in have you on hold many times and picking up your food they have 2 different cash registers for ordering and picking up but would only have one register open. Food is great

You have to get the Parmesan cheese crust. Worth it every time. Every time we visit my family in Moreno Valley we have to go!