La Michoacana Fresh

This location has such poor service. When we walked in the door there were two ladies. Both watching TV, one holding a mop other one behind the counter. When we asked for rocky road the one holding the mop immediately said (with attitude) they don't have rocky Roady while looking me up and down. Lady did not offer any alternatives. And tbh I really don't believe that they did not have rocky road since she was so quick to respond. She gave off the vibe that we were hassling her for being there. It was so uncomfortable so we decided to leave.I hope management reads the reviews on here. All reviews are screaming the same thing : POOR SERVICE. Attitude from your staff is costing you your business. Please take time to train your staff. Needless to say we won't go back to this location.

I love this place! the ice cream and snacks are really good! i don't know why people gave them such bad reviews. the employees are super friendly and nice. i'm very specific about food and i was surprised they followed all my special requests. i will definitely go back again!

Love coming here specially summer time, drinks are amazing and the snacks on Point. HITS THE SPOT

This is horrible I asked for mango con Chile paleta . The mango tasted like rotten mango. I told her about the mango and she literally said I made them 5 days ago .. I asked for a different paleta and still charge me extra. It does not taste like another authentic Michoacana..Never going back !

I asked for esquite and they give me corn with chili powder, their service has been slow and they don't even have things prepped.

Super rude for no reason, we could be the only people in there and they would still have attitude. Need new staff.

Today I come to store for first time and Carmen Ciria make a great experience for us. one of my childhood friend from India who is currently visiting me in California, Eastvale decided to bring them since they wanna try some spicy Mexican deserts. We tried , BIONICO , CORN IN A STICK , ESQUITE CORN IN CUP WAS AMAZING . WE WILL BE BACK AGAIN BEFORE THEY GO BACK INDIA.

Zero stars if possible last time coming to this location very poor customer service from the ladies every single time we come first times they're always watching the soccer games distracted, didn't let it get to me much. This time around on 12/29 I requested a mangoneada but of lime I let her do her thing I waited in front by the cashier and it was flavor mango she then was like you didn't tell me you wanted lime I was like yes I did she then goes on to say it's cause the boss gets mad when we take it back I told her I get it but I'm not paying for something I didn't request then the older lady I'm guessing was the boss told her to just redo it and she was doing so when this other lady holding her child was all rude idk why you have to redo it you should charge them more and how I didn't order it correctly the first time. Very rude of her I didn't even end up buying anything just walked out. Who ever manages this location really needs to try a little harder managing.

Walked in no customer service at all lady was very rude about giving us our ice cream like it was a bothered to her makes one very uncomfortable to even ask when we are paying smh i rather find another location with better service who deserves our money .

Came here twice now to satisfy our cravings. There was so much to chose from. It's conveniently l9cated near us to drive by. Great customer service and clean place. We will keep coming back for more