iPlayology

This indoor play center is loved by both me and my kids! It's the perfect size so they always have something new to discover each time we go, but not so big that I have trouble keeping an eye on both of them. Their membership deals are a great buy, and they're always having fun events that keep things fresh and new. Marco, the owner, and all the other wonderful people that work there are always so nice and helpful. I especially love how on top of the cleaning they are! I constantly see someone wiping down toys, surfaces, floors, etc. to make sure everything stays as germ free as possible. We have absolutely become regulars!

I've been taking my kids here for years and it just keeps getting more dated and less cleanly. Today we stopped by just for an hour around 11 and the house area is chaotic. Everything is dirty and old looking. The "clean up" that happened wasn't much so my naturally tidy 3 year old wanted to clean it (I assisted). It took maybe 5 minutes to do. If there was sanitizer available I would've disinfected it myself too. The baby area was sooo messy despite very few babies being there and that too felt dirty and cluttered. Only part that I thought was fine were the play gyms. $17 for an hour for 1 child, insane price for the quality. I expect updates with the prices they charge. I also forgot to mention that the staff were on their phones texting and kids were playing with food in the play areas. One child even had seaweed snacks on the floor and in the kitchen area. It stood there for almost the entire hour, despite the staff putting some toys back.

Today was one of those days where the rules weren't enforced parents walking all over the facility with shoes, strollers and wagons. Parents taking over the jungle gym and big kids running over small kids. Our daughter loves this place but obviously Saturdays isn't the day to come.

Out of all of the indoor play places this one is pretty chill. It's clean and the staff is attentive. Shout out to kamila for always being kind. Shout out to Tiffany for being cool and Marco. This place is near a bar, just a few doors down so a Pops can go grab a brew, finish it and come and chill with their kid. Inside they have a snack bar and some massage chairs, which work well they did the trick. I recommend this place if you wanna a balance between something for the adults and something for the kids.

Vicki and Marco the owners are very kind this is one of our favorites places to play :) so adorable and fun our kids love the doctors village and firefighter costumes as well as the climbing and jump house:)

We took our 3 yr old grandson here when he and his mom visited from out of town during Thanksgiving. He LOVED it. After we left, he told his mom he wanted to go back. So many options for littles, and accompanying adults can go everywhere with their child, to play or supervise. Staff is also very present amongst the activity areas, keeping an eye on all their little patrons so everyone is safe. We will be taking him again when they visit for Christmas.

Clean and well kept, this play place is the perfect place to take my little boy. I recommend this place to all of my friends who want to socialize their kids in a clean environment. Other places are sticky and get your kid sick and this one really pushes for cleanliness and the staff are very nice and helpful.

Fun place to bring my nephews! Great customer service. The place is always clean and they have a comfy place for adults to hang out while the kids play.

I took my daughters to this playground today and I had a great interaction with McKenna at the front desk. She was polite and kind, checked us in. I purchased two pairs of socks for my daughters and knowing indoor playground policies (to prevent dirt tracking in), I had my own socks. My MIL was with us, but she did not run around like myself, she was waiting for us by sitting in the comfortable chairs, with other adults who were sitting around as well. She was not planning to move around, she was relaxing and sitting in the chair.Now there is a toddler area and I have a very active 2 year old and in order for me to keep close watch on her but not hover, I stayed in the toddler area. I was approached by Marco, the manager, where he saw me sitting in the toddler area and asked me "do you have a baby in there?" I looked at him and responded "yes I do." He asked me again, and laughed saying that "you know that area is for toddlers. Not for adults." I looked at him again and said, "thanks for letting me know." I was approached by McKenna, who checked me in and I asked her if that was her manager, she said yes that was him and I shared my experience with her. I thought it was strange and rude that her manager had asked me if I had a child in the area and reminded me that the area is "for toddlers only." I told her I am not leaving my child unattended because she is very young and active, she could hurt herself. She was kind and apologized on his behalf. I said it was fine and I forgot about it. He came up to me and "apologized" saying that the area I was in was for toddlers only and I told him, "sir, there could have been a better way to approach me. You were completely rude." And he "apologized" again and he walked away.Well, it didn't stop there. I was sitting with my MIL and told her the story and he came by and as an "APOLOGY" he offered my MIL "free socks" because she was sitting in the seat and it was against policy for her to be SITTING in the CHAIR with shoes on. I would understand if she was walking around and she was dragging dirt everywhere, but my MIL is of elderly age! He said that she was in an area where she was bringing in dirt and I stopped him right there because he started fighting with me!I told him, "sir you need to stop. You have been picking on me ever since we've got here and this is not a very good experience for our first time here. You are telling me that I'm not allowed in the area where my TODDLER DAUGHTER is at and you don't even have a sign that says that!" He pointed to this sign (please see picture) that apparently says that I'm not allowed in the toddler play area. I would understand if I was messing around in the toddler area and if my daughter was not in the toddler area but I was SITTING DOWN, WATCHING MY DAUGHTER. Apparently, adults are not allowed to sit in the toddler area. Marco was rude, inconsistent, and I did not appreciate being picked on. In fact, when I told him he needed to stop talking to me, there were THREE ADULTS WATCHING THEIR CHILDREN IN THE TODDLER AREA.McKenna was kind and listened to what I had to say. She understood that as a parent, I was doing my due diligence to make sure my toddler was being tended to and assured me that I'm allowed to sit in the area, just like other parents are allowed as well. She was very kind and appreciated her and the rest of the staff who were very sweet and attentive.Regarding my experience with Marco, I was disappointed by the quality of service I received at the indoor playground. It seems there may be an opportunity for improvement in customer service training. I found the interaction to lack the level of courtesy and professionalism that one would expect. It is quite disappointing to observe the management practices in this playground.

The staff was kind and friendly. A lot for small kids to stay entertained with. Pretty clean overall.