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Adrienne D.
Mar 30, 2019
I absolutely love IONutrition's Paleo/Low Carb meals. I've been trying various prepared meal delivery services over the past year and none of them have come even close to working for me until now. To start with, the packaging the meals are shipped in is all recyclable, even the ice packs can be thawed, opened, rinsed, and recycled. The meals also come with as minimal packaging as I think possible. I have cancelled more than one meal service due to ridiculously excessive packaging, so I'm pleased IONutrition is conscientious of this.I am on the breakfast/dinner plan and the meals are delicious and substantial. I am a very big eater and these satisfy me. The protein is consistently a large portion and the vegetables are extra large portions. I love that the fish used is salmon and is beautifully prepared. Other meal services tend to use tilapia, which I want no part of. The chicken and steak protein sources have also been wonderfully prepared. I also appreciate that shrimp is incorporated, yum!Customer service responds quickly when contacted and are very helpful. I have only a few areas which I think could be improved. First, the plastic film over the meals is extremely difficult to remove. Second, the first two weeks I received my meals, I was given five of the exact same breakfast, which wasn't ideal, even though they were delicious. Variety is the spice of life so I didn't love eating the same breakfast every day. Third, it's not possible to amend the delivery day of the week, which is Friday. During the summer this won't always work for me so I'll end up have to pause delivery periodically. Finally, there is no online account management so one must call or e-mail customer service.
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Joshua L.
Mar 27, 2019
I'm sorry, but the food I received was absolutely disgusting. A total bummer too because I was really hoping it would be good. The breakfasts especially, BARF. The scrambled eggs were not real eggs at all and were slimy. They tasted like sawdust and cardboard. No egg flavor whatsoever. I even tried heating it up in two different ways, and they were still gross.Then we have the topic of customer service. It's a joke. Like nearly non-existent. I'm not sure if it's because I've been asking for a refund based on the food quality, or what. And you cannot even select the type of menu items you want if you use their subscription service, unlike other competitors. Don't waste your time.
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Alex C.
Oct 11, 2018
I love IONutrition's meals. When I first started the Paleo diet, I found it really hard. I spent so much time at the grocery store looking at labels to try to make sure it met the Paleo standards. Finally I looked online because I was tired and frustrated. In comes IONutrition. I love that their meals are different every week. I'm not wasting time at the grocery store. And it all fits with my diet.
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M j.
Jul 29, 2017
Please do yourselves a favor and stay away from this company. First off their food which we ordered the a la carte was absolutely horrible! The seafood had gone bad and smelled horrendous along with the greens that seemed to have been spoiled. The amounts that they noted was not correct either (they gave you less per ounce than advertised)! Trying to get a refund has been a complete Nightmare as no one really answers your emails back and when they do, they are very aloof and not helpful! I've asked them 6 times for a refund and was promised one but still haven't gotten it yet. I seriously doubt the positive reviews are real! I'll be reporting them to the appropriate authorities.
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Rebecca F.
Apr 10, 2017
I've been using this company for about a month now. They ship free to Hawaii which is already a plus. Several of my coworkers are using this plan. Their customer service is great and so is the food. It's perfect for those of us that are just swamped and want good meals prepped and ready to go.
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Charmaine H.
Jul 7, 2021
Taster healthy meals just too many repeats so if you don't like then you're screwed. Aside this it's a wonderful service.
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R M.
May 31, 2018
Trying my first order of 5 days 3 meals a day. Love being able to just go to the fridge and pick a meal and have a delicious and nutritious meal option in a matter of minutes that I didn't have to shop for or prepare. Couple of things that keep me from giving it a higher rating but not from buying again:*Plastic packaging (I take food out and heat in a glass container so I can limit the leaching)*Breakfasts are too high in sugar and more like a dessert so wont order those again*Meat generally isn't organic *Can't choose meals (you get what you get)
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Arman S.
Jul 16, 2017
I tried ION's food for the first time a month ago and I have loved the experience. My first batch of meals came a few weeks ago and they made my life a lot easier because I'm less focused on trying to prepare healthy meals and more focused on my work as well as hitting the gym. Overall, the food is very good and there is plenty of variety so I've enjoyed the process. If you are a healthy eater and don't have time to always prep your own food, this is a great way to go.
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