Hangar 18 - Rancho Cucamonga

I rate 5 stars for the Rancho Cucamonga location. The staff have been friendly, knowledgeable, and helpful. The location has always been clean, and the features in a good, and safe condition. I enjoy the challenging routes of all levels. There is no guessing which level a certain route is. The temperatures feel pretty cool, even during this recent heatwave. I have visited 5 different Hangar 18s. I like them all, but the RC has been my favorite to frequent. Thank you so much! See you tomorrow!

One of the best workouts you can get is at a rock climbing gym like Hangar 18. They change out a section every week to keep the courses fresh, and every month or so there's a completely new set. The equipment is always clean, the employees are nice, and I've met a lot of nice people here. Definitely worth joining as a member if you plan to come here a few times a month.

Workers are super friendly!! Favorite location due to how friendly they are. Climbs are unique in different ways and the people here are super helpful :).

You guys have a Chief Strategy Officer named Eddie Hills that is terrible for your business in terms of customer service. I was never notified about my frozen plan restarting. This is because my email in the system was not my actual email. He attempted to place the blame on me at every step to justify keeping a payment which was never intended; such a small amount too ($44) For example, he first refused a return because he insisted I got a notification, and once we found that I didn't, he tried to say the email was wrong because I must've put it in wrong. I've rarely met people with such flawed reasoning in customer service roles. I like Hangar18, but this dude left a terrible taste, I'm never coming back, and everyone knows this is not the guy you want handling customer relations or "strategy

Please note this is not like other Hangar 18s and is only bouldering. There is no rope climbing or auto belaying like at the Upland location. It's a fine setup if you like bouldering, but out little guy was disappointed not to have a good 30ft vertical climb.

Really good place, lot of options in terms for bouldering and the people and community are always friendly and willing to teach

Not beginner friendly! I'm beginner/intermediate and can do most V2 routes, and some V3. I couldn't do a single V2 here (it was pretty discouraging) and I think I saw one V0 and maybe 2-3 V1's. Even the V0 was a bit more complicated than other locations I've been to. I'll be sticking with the Upland location until I am good enough to join the big boys here. There was a climber/employee who was updating a route while joining in with a group of experienced climbers. Makes me think that this gym has unknowingly catered itself to more advanced people. All the rocks were pretty worn in and you can tell because there's so much chalk residue and they're not grippy. Seems like this location takes awhile to change up their routes.

Beginner at indoor rock climbing and this place is pretty cool. So far I been there 2 times and everyone seems nice and the place is clean. So far iI can do V0 - some V2. Both times the staff was nice and informative. As a beginner I do not find this place too difficult to have fun and get a work out.

Day pass is fair. Doesn't have a weightlifting gym though and the climbs transition from easy to hard. What ever grade is in the middle of that scale is pretty soft.

Decided to take my daughter to do something fun before the summer was over! She had a lot of fun, we bought the learning orientation course and it included the day pass. We got to stay for however long we wanted. Rock climbing always seems so easy but it isn't at all! It was actually hard! But we enjoyed ourselves.