Grand Salon Banquet Hall

- stars bad service 0 communications skills 0 customer serviceI will never recommend this place.New owners New staff New administrator very rude and unprofessional .Had my daughter event since we have always rented the hall for our big events. Will not be returning do to the bad service we got. We pay thousands of dollars for our event . The cake was wrong , No AC , The Food was not birria it was more like shredded beef very dry. And on the date of the event the person that was in charge refuse to take accountability for her mistakes . And just throwing the blame to the cake person and saying like Get over it . No big deal. Very rude and careless.Never once communicated with me that they couldn't do the cake my daughter requested .keep in mind we requested the cake 1 year in advance to the event . Very very bad services. If I could give this place a - star I would.

No tengo palabras para agradecer a todos y cada una de las personas que se to.aron el tiempo para servir a la quinceañera de mi hija Carolina Ibarra carlos ,Lorena, luis dj shorty y compañía 100% garantizado desde comida arreglos atención coordinación servicio recomendado para cualquier evento de nuevo mil gracias I qué Dios los siga bendiciendo........sin más jorge ibarra

Remodeling Looks very modern and clean New patio area and cake area, New entrance Hall

Old owners were great and extremely professional. Cannot say the same about the new management. Originally had all of the previous day to set up which new management changed to two hours total for rehearsal and set up. While setting up they had 4-5 groups of people tour the venue and take pictures of our set up keeping us from fully using the full two hours. Our contract stated we had 13 tables but only wanted to give us 10, we had to go back and forth for them to honor the contract. Had an event for 100 people and charged for a ceremony where the venue let us know they could only sit 44 of those 100 guests on event day. Ceremony space also did not have sound or outlets to hook up your own sound. Space has a new facelift and it beautiful but management was unprofessional. Please look elsewhere or be vigilant about getting EVERYTHING they tell you in writing!

Over all great venue . The food, dessert table, bartender, server's were great. Carlos & Gustavo made this event very smooth and easy to communicate with both.The only downfall was the security team and their AC unit , the security was very rude to my guests and my husband and unfortunately the AC doesn't work very well.

Everything was going well but there was some rude staff. The security guards were rude and were thinking a kid was smoking.

Los xv de mi hija fueron Enero 4 2025 voy a empezar con lo k no me gustó, mi fiesta era de 6pm a 1 am la bartender abrió 6:45 mis invitados me dijeron k la cerveza no estaba fría en toda la noche y la barra cerró mucho . Los meseros no ofrecieron nada de tomar solo agua y jamás dejaron saber que la soda estaba en una Meza junto ala barra no entiendo cuál es el problema en no poder servirles soda , en la cocina mire todas las botellas de soda nuevas en toda la noche casi nadie tomó soda y la que yo probé tenía nada de gas savia más a agua , conmigo todo el personal fue amable pero con mis invitados algunos meseros estuvieron con actitud y les recogían los platos súper rápido, la comida muy rica y una gran cantidad de porcion eso si estubo muy bien y el pan y tortillas 10/10, el pastel rico pero para otras personas muy dulce bonito pero nada k ver con la foto k tú les das algo k ya me avían echo saber , la decoración bonita pero algunas sillas se sentían muy flojas algo viejitas , el salón lindo limpio yo llevé decoración extra por mi parte.carlos muy amable siempre una buena comunicación y me ayudó en todo asta el último momento. Me hubiera gustado poder dar 5 estrellas pero no fue mi caso .siempre me dejo llevar por los reviews pero esta ves me falló me dejaron ver un poco mal ante mis invitados.

I had my daughter's quinceañera a few weeks ago at Grand Salon Colton, everything was amazing. Carlos helped me for almost a year to coordinate all the details he answered all the questions I had and I probably asked the same questions over and over. On the day of the party the hall looked espectacular , my guest loved the food and I had an event planner(Gustavo) to make sure everything ran smoothly. My daughter is special need and I loved that she and a few guest who were special need were able to use the bathroom with a little room on the side of the venue, that me and a few guest extra happy. Overall a great experience and I would 100 percent recommend.

GRACIAS primero que nada a todo el personal que son tan profesionales y que isieron de nuestra boda un día inolvidable... a la señora Mercedes por su buen gusto y dejar el lugar totalmente renovado luce espectacular...a los guys CARLOS GEOVANNY GUSTAVO Y LUIS por su inigualable trabajo! Se encargaron de todo hasta el último detalle para q nuestro día fuera el mejor, desde la comida los appetizer ensaladas quesos vinos champagne bar etc todo súper organizado... no me queda mas q recomendar a todas aquellas personas q estén en busca de un lugar para festejar algun evento especial están en el mejor lugar estoy seguro de que todo el personal de @grandsalon aran de su evento algo inolvidable!!GRACIAS!!!

Amazing venue! I just had my wedding there and everything went perfect. The package I got included food, cake, Dj, serving staff, and a bartender. The owners were so easy to work with. The venue is so beautiful and they provided the table settings and even had the option of rented centerpieces. I love how I could choose the colors and have everything exactly how I wanted it. The food and cake are also so good. We got so many compliments on the venue and the food, everyone had a great time. I also hired Gustavo as a wedding planner. Gustavo was absolutely incredible and a life saver! He took care of everything, answered all my questions, and made everything go so smoothly on the actual day.(When I get the professional photos I will add them to this review)