Fiesta Max Events Center

I was unsure what we would get due to all the bad reviews however, after attending an event there I'm not sure why - they obviously have made improvements. Facility was very nice and clean. Staff were on point constantly refilling drinks, keeping bathroom clean. Lighting was perfect for event allowing you to dim as needed. Food was tasty.

I just want to say I had the worst experience with the venue than I've ever had in my entire life. We had booked our venue for May of 2020. Unfortunately due to the pandemic we were unable to have our wedding. The venue refused a refund as they do not give refunds. After having to postpone twice (not because we wanted to but because of the pandemic) we asked for partial refund. Again we knew it was a long shot. So we tried to postpone in March of 2021 to August of 2021 since our venue date was now for May of 2021 but we still didn't know if venues would be open. So we needed ample time to get our invites sent out, get the gown fixed and suit, etc. Last minute preps. She said in order to change the date we would have to sign a new contract which went from 1 page to 18 pages and added fees and just a ton of protections for the venue and non for us. We spoke to an attorney and they told us they had to work off the old contract. However, we expressed we weren't going to sign a new contract, she emailed us with basically an email saying we didn't have to but she didn't mention she would change our date. They she emailed us again in late April asking if we were going to finish paying for the May date. Again we said no because we aren't comfortable with the new contract. Long story short we had to go to small claims. I wish she would had just worked with us like she had been in the beginning and not tried to take advantage of the situation by having us sign another contract. It was just terrible. I ended up having a beautiful backyard wedding. I should have paid attention to the reviews on here before booking this venue. I'm just extremely disappointed.

This review is waaay over due. If I gave them 1 star is because they let my friends (hosts) have a shot of tequila (no shots are allowed) to calm their nerves from all the stress they caused them. I had gone with my friend to the food/cake tasting. The food was ok nothing spectacular. The cake we chose was cherry chip flavor because the breading was pink like the theme. Well the day of not only was the cake not pink, it definitely didn't have the design we had chosen, oh and it was pretty small. I think the tiered cakes from Sam's Club are bigger and cheaper. We helped pay for the cake and it was $450. The day of the event there was one person doing both pictures and video. Apparently it was also the responsibility of the hosts to drive him around because he just got dropped off. Being that it was one person clearly it's hard to do both and maybe that's why the pictures he captured weren't the greatest. The quality of the pictures honestly look like they were printed from a mobile phone. They have that slight blurry look and the color isn't vibrant at all. The video wasn't great quality either even though it was blu-ray. Photographer only captured pictures at home, at church, and a few at the park. Both sides of the family didn't get there picture taken because not everyone went to the park because they were doing other things to help the hosts make things smoother. The photographer didn't take many pics at the hall because he was busy taking video. The party bus arrived late and the quinceañera and her court arrived 15mins late to the scheduled mass time. At the hall they supposedly served 150 plates and ran out of food. There was several plates on tables that hadn't been served. Mind you the quinceañera and her court brought back take-out. The waitress explained to me that some ppl asked for 2nds and they can't say no...yes you can because if my friends paid for 150 ppl then 150 ppl should be served. After I brought this issue up to them and I told them I would yelp, the waitress then told me she could go to one of the other events and pull a plate for my family to eat but please don't give us a bad review. Are you for real right now? What makes me think you didn't pull plates from this party to feed another party? And do you honestly think you don't deserve a bad review. People pay good money for their event to go smoothly. An event with good memories. Especially for a once in a lifetime event for their daughter. Our friends did end up having more guests way after the food serving time. The hall chose not to let anybody in until more tables and chair were set up and paid for. After all screw ups the hall had, they still wanted more money. They obviously put you in a position where you have no choice because your guests are outside in line waiting to come in. So many things went wrong but thank goodness the banda was great and had the dance floor full but of course this was one of the things not contracted through the hall. My advice if you want to avoid a headache DO NOT BOOK THIS PLACE FOR YOUR EVENT!

Where to even start with this place! I wish I would have read the Yelp reviews before we signed the contract. This place has no concept of what customer service is. Kathy was late to almost every appointment we had to make our payments and would never inform us that she would be running late. Her excuse was that she doesn't text when she is with clients, yet she would sit on her phone for the majority of our appointments just ignoring us. When I tried to voice my complaints to her she didn't care. She treated us like total garbage. After repeatedly trying to rip us off the owner Kathy tried everything she could to ruin our event. The day before when we showed up to set up my parents tried talking to her and she told my parents that I was the problem, not her. We were also told there was no fridge to store our cake and when we asked where they normally store the cakes and the food that they provide they told us off. The day of our wedding, the venue was supposed to be open at 3:45 for the bridal party, but when we showed up everything was locked, even security could not get in. After getting in, we noticed that the beers that were going to be served had not even been put on ice despite the fact that the event was almost starting. At around 7pm Kathy informed my husband that we were almost out of beer yet at the end of our event we had over 200 beers left. We were also told that there was no forks left to serve the cake, despite the fact that our contract said that they would provide all of the disposable silverware and plates. We only decided to bring our own because we wanted something nicer than white plastic utensils. The worst part was that while unloading all our stuff after the wedding we found 4 packs of forks in a box that Kathy had attempted to hide the same way she did with the beer. Also in the middle of serving dinner Kathy decided to send ALL of the waiters on a break leaving our guests to finish serving the food. Kathy had an attitude and was super rude to everyone the whole night. I would not book this venue again even if it was free. This place should not even be in business. The only thing keeping them afloat is the money they take from people they rip off and all the cash payments they don't report on their taxes.

DO NOT GO TO THIS PLACE FOR A WEEDING, QUINCE OR JUST A BASIC PARTY. Okay don't get me wrong I had a good time but the food was horrible. I asked for a specific color and they give me a whole different color, whole different center piece and the dessert table was all wrong!!! ABSOLUTELY DO NOT Hire the photographer that they offer!!! He was so bad, bad quality, my pictures and videos will forever be horrible it's very upsetting.

Although the hall is nice and spacious the quality of service wasn't too good. The day before my event I was told I could set up. But when I went, the lady, Edith came outside and approached my family and I rudely and continued to be rude during the time that we were setting up and then we noticed the linen was all stained and the floors were sticky. I brought these things to their attention. The next day...an hour before my event...Edith and the staff opened the doors and not one person acknowledged any of us. She literally opened the door and walked away. Then, my brother informed me that there was poop all over the toilet in the mens restroom and the floors were filthy and sticky. So, I had to ask them to clean the toilet, sweep, and mop. The place should be inspected and cleaned BEFORE those doors open! Then, during dinner time, my mom was still eating and one of the waitresses grabbed her plate to toss AND THEN questioned her if she was done. AND THEN, My party was going to end at 10:30 but my husband agreed to end it at 10:20 so we can get the beers that we brought and start loading them into the car. Because we were told that we couldn't get the drinks until everyone left the building and parking lot. My quest were all told to leave the building within 10 minutes otherwise we wouldn't get our security deposit back. This was unnecessary! It did not feel good to see ALL my family get up at once and rush out. This place is nice but the staff and treatment that you get...it's not worth it.

I had my daughters Quinceanera , I definitely do not recommend this hall at we paid $$$ for the other hall located in the front to we original had rented out the one in the back , however all that was written on the contract was false , when my daughter did her vals the DJ was not allowed to through the smoke out due to the fire smoke detectors would go off when the contract stated we could do that , then the lights of hall never did they bothered to turn them on how it was stated on the contract and last but not least when I also paid for a bartender did I actually get on nooooo it was a lady that we know from the area of HOME GARDENS did not now how to prepare drinks and instead of her concentrating on the drinks she actually looked like she was a security take care of the people how many drinks they asked for when we took all the drinks , this person has no clue of what bartender is at all this person was uncertified just like Kathy and Edith these two ladies when you do the contract with them they are really nice but no they are mean ladies they do not keep the promise of the contract at all. I highly do not recommend this HALLL at all , look at other selection you might have but what so ever don't go to this place.

To start it was a very nice hall for our wedding. The food was good and was big enough to handle all the guests. The staff was very friendly and thats where the nice comments stop. The owner is a BI**H. Shes very nice at the beginning up until we paid the full amount in full. Then we couldnt get a returned call or text. Her attitude changed after we paid her. And as with most weddings we had to make changes which meant more money but WATCH the owner, she will "forget" the price she gave and try to make more money. As with other people's comments there wasnt a damn knife at the tables. How can she forget a knife? Then there the cake topper. When it came time to serve the weddimg cake they served the TOP also. So much for eating it after the year anniversary huh!!! I would say look elsewhere for your wedding hall.

Worst customer service I have experienced by both management and security. Esther barged in the changing room while I was helping my 16 year old cousin with her corset. She barged in pointing her finger to her face, yelling saying, "I already spoke to your dad, you cannot be 'kicking it' in here. We found alcohol...." I immediately asked her to please not speak to a minor in that manner especially if she already spoke to her parents and they were made aware of the situation (which did not involve her my little cousin as Esther had already confiscated the alcohol that was in the room before we walked in).I asked Esther to wait outside of the room while I helped my cousin change.We were banned from the changing room and she became very condescending as I exited the room. She then began to yell and point her finger close to my face and then proceeded to poke my shoulder. I should've known who I was dealing with the moment I heard her choice of words, "kicking it"I was then told by all security that Esther is the owner. She is very unprofessional. Avoid this place it's not worth the headache they bring. Security only escalated the situation even more by acting like they had some type of superior authority. They were also very condescending and provided no help to the situation. They threatened to stop the party and call the police even though it was Esther who started the drama with her lack of people skills. (Damian was the only security who was understanding and agreed that the situation was t being handled correctly by management. His communication skills exceeded managements)The food was disgusting! The mashed potatoes were boxed. Steamed baby carrots and broccoli were extremely watery. Pasta and chicken were of the worse quality I've ever seen or smelled.

Bad service. The staff members were very demanding and they weren't punctual When it came to the food and hours given before the party.