Dollar Tree

This place is so poorly managed. I am 100% convinced that the only reason it's still in business is because of the location/convenience. The store is always dirty and there is always only one check stand open regardless of the line. Today, there were 11 people waiting in line to checkout. The poor lady checking people out was so stressed, while two coworkers were standing around laughing, while looking at the line. Do better Dollar Tree....maybe take some training on customer service and management. Dorrie was very friendly and helpful even though she was stressed.

30 people in line, one cashier working. Another associate unloading ice. I'm on the clock. I'm a personal assistant Christmas time sucks! But it sucks even harder when managers can't hire enough staff to help people, and in the long run you guys are losing money and it's all going to Amazon! Couldn't even hold my purchases so that I could just come in when they open tomorrow?!?!??? Bye!

My go to store they have everything you need and they sometimes carry brand name items, like cereal or drinks.

Instead of having lines for each register there was 1 line, all the way dwn one of the isles. One of the cashiers, Dorrie, actually shouted at a customer told her to get bck in line because she was pulling frm the one line. Ridiculous. I bought a bag & this ridiculous cashier didnt even bother to bag my stuff, jst threw it on the countertop & made me bag my own stuff. Rude! Jst went ahead and started with another customer in line. The manager didnt even say shit. I'll be going to another location from now on. At least they bag my stuff without me hving to ask. #straightbullshit #cashierneedsbettermanners DO NOT SHOP HERE DORRIE IS THE WORST!

Horrible worst Dollar Tree store in Socal. Always only 1 cashier, doesn't matter what day or time of day you come in. Registers shut down/crashes. Go to any other location. Management is clueless and useless.

Been coming to this dollar tree for years and over the years i came across different managers and let me tell you you can tell the difference from each management that has been running the store. It saddens me to over hear how assistant managers share out information of other employees. I was standing in line behind some lady who had asked Maira for the young girl who was the store manager at the time Berenice and Maira responded oh she got fired 3 months ago .. she continued saying she got fired because she wouldn't do her job and that her boss had enough of her not keeping the store clean.. that I remember when i would walk in she was either on register helping the cashier bring the lines down or i would see her on the sales floor restocking going up and down on the ladder while being pregnant.. this store really has gone down with this new manager Rebeca doesn't know how to run the store she is there just for the money. Doesn't even help out with lines.

13 bad reviews out of 20 should tell you something. And here is one more...I was having a hard time looking through the gift bags because the racks were so full. Just touching one made several others fall. An employee named Elaine was awkwardly watching me, with an annoyed look on her face. I started to tell her that the display was way too full. She continued to stare. I tried to get some bags from the back of the rack, and bags on other racks started to fall. She came over to me and condescendingly said, "There is a clip on the top of the bags where you hang it on the rack." Okay... like I don't know that. That is not the problem. No smile, no understanding, no "let me help you with that." Just patronizing rudeness. Even if I tried to get the bags in the back with the clips, tons of bags would still fall off the racks.While I was there, another employee asked her for help, and she replied, "I'll get to it when I'm done with these bags." Like I made a huge mess, which I didn't. I was putting them away myself, but when she talked down to me, I just walked away.I went to the other side of the store to get some containers and asked another employee if they had a certain size. He said, "Go look over there," without telling me what isle or showing me where to go. He just pointed over yonder, like I'm supposed to know where that is. I figured at that point to not ask anyone else for help and just got in line to pay. I was the 10th person back and there was only one cashier.There was another employee standing next to the cashier the whole time, until I was next in line. Then she opened another register, and called me over. While I was paying, I told her what happened in the bag department and asked for the corporate number because I wanted to make a complaint. She said she didn't have it. I asked to speak to the manager. She said she was the manager. I asked, "You are the manager and you don't have the number for the corporate office?" She said no, with a smile on her face. I asked for her name and she said she didn't have to give me her name. She also was not wearing a name tag. Meanwhile, when I initially started talking about Elaine, to who I now know was the manager, Elaine came up to stand next to her and stare me down. Toward the end of the conversation, Elaine said that she would go get me the number. The next day I called and left a message. They never got back to me. It's been almost 2 weeks. So I'm writing this review. I can see why the owner hasn't claimed this business on Yelp.

This is my go to dollar tree store but I am sad to say that today I went in to shop and the lights were almost completely off and there was no acc every register had a fan. They have been working with no air conditioning for almost two months! and they are not closing at 9 like it says on line. Due to them not having air conditioning they have to close at 2pm in the afternoon.. No business should have employees working in these conditions it's been very hot these last months .

So me an my mom and my brother went to the dollar tree when we walk up to the door there was a security guard saying I don't know why they are closing but you can come in but my just into the store and the manger said "Turn around I'm not taking any more customers!" And my mom was like "WHAT!?" And it suck that yelp says its open right now but its not they close at 2 when they are supposed to close at 9 pm i give this a 2 star

The manager Bernice needs to be let go! She speaks to her employees in the most rude tone possible, and it is visible that the employees do not feel comfortable working in the same environment as her. Not sure what benefits she brings to the store compared to the other employees as she was not helping around in the store. Someone needs to speak to her and teach her how to properly manage a store or simply let her go, for the sake of the poor employees and the store business. It definitely made me feel very uncomfortable seeing how she speaks to the employees in front of customers, I can only imagine how she speaks to them in the office... that's if they have one as it seems she doesn't put it to use.