Crazy Tuna Party Rentals

Delivery of a large bounce house and 5 round tables with chairs, they delivered the day prior and picked up the day after the event. Everything went smoothly and hassle free! Thank youKirsten

I rented some heaters for a surprise party this last weekend & the experience could have been better from the start. Their website wasn't working for inquiries so I had to email which was no problem. They communicated quick and sent over a contract. I signed & paid. I paid extra for delivery & they set up a 2 hour window for the day before the party. The heaters were supposed to be delivered between 2:30-4:30 on Friday. 4:30 rolls around & no heaters to be found & no communication on ETA. Tried to call their office & couldn't get through. Finally get a hold of someone & they tell me they're on their way & it'll be another hour & 1/2. 2 hours later - 6:30 rolls around & still no heaters! We had a ton of errands and things to get done for this party & we're just sitting waiting from 2:30-6:30 with nothing. After texting and calling I finally get a text saying they're 5 minutes away. They showed up at 6:45. This was super irritating & a waste of our time/ the entire day. Best part - they give you a pick up window of like 6-7 hours the following day. So the pickup window was 9:30-3:30. Guess what time they showed up? 9:30 am sharp. Can't deliver them on time but sure will get them back first thing. After they picked them up, i received a call 40 minutes later saying they're outside to pick up the heaters which were already picked up. The heaters themselves worked fine. But not sure if it's worth it to deal with a company that lacks communication & causes headaches.

Amazing company to work with!!My tables and games were delivered 1st thing that morning!They went Above and Beyond!!!I had a mishap with my tablecloths I bought from Amazon, My fault!!!when I called Crazy Tuna they quickly put together tablecloths I was able to pickup within 1 hour of my phone call!!Amazing Customer Service!!!

I highly recommend Crazy Tuna Party Rentals! Excellent sevice and competitive pricing!!!! The staff delivering, setting up, picking up and tearing down the canopy and misting fans were FAST, EFFICIENT & PROFESSIONAL!! I was extremely impressed by how fast and efficient and professional the delivery and pickup staff are. Theresa was also knowledgeable, helpful and courteous! I will be using Crazy Tuna for ally party rental needs.

Crazy Tuna did it again...provided top notch service with great prices! We live in a cul de sac and was looking to have inflatables staged in the street for all the kids to enjoy. A few companies said they couldn't do it but Crazy Tuna gladly did and it was perfect for our garage/front street birthday celebration for our daughter. We requested the basketball hoop after our initial order and Teresa added it with no problem. Both the kids and adults enjoyed that very much so it will now be a must at every party lol Since the party was on Sunday, they delivered it the day before and we kept it until Monday morning so the kids got to enjoy it for 2 full days. Thanks again Crazy Tuna, you will definitely be our go to every celebration based on service, prices, product quality and ability to exceed expectations. There's a reason you're a 5 star company and chosen rental company even when it comes to city/corporate clients too! Thanks again for being great!

We used Crazy Tuna for a recent party. The customer service was excellent! They answered all of my questions and made sure we had everything we needed. The linens we rented were clean and pressed - like brand new!! The delivery/pick up crew were friendly and professional.I would highly recommend Crazy Tuna Party Rentals!!

We rented 3 space heaters with propane tanks for our backyard party. They delivered and picked up the heaters within plenty of time before and after the party. Everyone we spoke to was kind and professional. We would definitely use them again!

Tables and chairs came on time and picked up as scheduled. Office team worked well with all myQuestions and revised quotes before the event date! Already recommended them to family and friends

I had the pleasure of working with Teresa for my party rentals. I had some issues with the website and needed to call for assistance & she helped me every step of the way, including sending me my invoice during the call to ensure I was happy with my order before I fully committed. I also received a text from Meagan 2 days before my event with information regarding drop off and pickup times. The delivery/pickup were quick and smooth. Pricing was affordable. Would use again for future rentals!

The actual service of delivering my order and picking it up was fine, the business practice are unethical. I called in, was given a quote, signed the contract, and paid the deposit. The next day I was given an altered contract to sign that had an additional $132.61 for a tear down fee that is supposedly standard for larger orders but was not in my original quote. After going back and forth with them, they just blamed it on the employee being new and would not discount or wave the fee. I eventually agreed because the fee was refundable as long as everything was picked up the same as delivered. Had they reached out about the fee before changing the contract it would be one thing, but to do it after and then not even work with the consumer is just scummy. I had to reach out 2 days after my order had been picked up to ask about my refund. Once I got the refund it was only $130. I don't want to be petty over $2.61 but their business practices are completely unethical and I will not be suggesting them to anyone.