Cracker Barrel Old Country Store

First I need to shout out our server, Jasmine. What a sweetheart. Knowledge about the menu and when I mentioned a am vegetarian, she informed me they have a vegetarian sausage option!! Dave had Mommas pancake breakfast with ham. He said I was good. You get to choose your side so he chose the apples. He loved the pancakes and everything else but was not crazy about the apples. I had the Egg Sandwich and it was very good. You choose how you want your eggs (over medium please) and you choose a side- I chose hash brown casserole. I loved every bite. We will be back!! And I hope we see Jasmine.

Fun, windy evening in Rialto to have dinner with my friend. Nice to catch up during the busy holiday season. Remi was very attentive and great. Service was friendly, efficient and quick!Food was delicious. I also ordered some macaroni and cheese to bring home to my oldest. I have plenty leftover for a meal or two! The fried chicken was boneless, which I was kind of bummed about, but the flavor was incredible so I got over it quickly. ;) The meatloaf had great flavor and was a huge portion. I felt the chicken and dumplings needed a little more flavor. Love their gift shop as well! So many fun and cute items!

I always heard of Craker Barrel but never even knew there was one in SoCal. So this is my first time going... and mainly my last. I've had horrible service in my time but this was mind boggling unbelievable. Like I seriously thought "is this really happening? This can't be real".Let's start from the top when I arrived.PRO: the esthetic of the place was awesome. Everything looks vintage and nice and I really enjoyed the merch store they had.Now it's about time we get seated.PRO: It looked very busy so I was surprised the wait to get a table wasn't super long. And at first the waitress we had was very sweet and kind but...CON: It sort of seemed this waitress was possibly new because she was slow and forgot ALOT of stuff. Our food in general honestly probably took 30+ minutes. My sister asked for sweet potatoes and it was never on her plate. She asked for a coffee and it never came. I had 1 cup of water and took ablut 20 minutes to get a refill. I really wish customers are allowed to serve themselves.Then our food shows up after 30+ minutes.PRO: I ordered the Chicken Fried Chicken with Mac and Cheese and Mashed Potatoes. To me the food was great and actually was tasty but...CON: When I ordered my Chicken Fried Chicken they asked if gravy on top was OK and I said yes. It shows up with no gravy. I waved down the waitress and asked "wasn't this supposed to come with gravy?" And she responds with "We don't have any more"... ok so I guess dry country friend chicken it is! Lol. Also my sister and brothers had steak and eggs and both hated their steaks, it seemed like it wasn't seasoned. My niece had the chicken tenders and it was burnt. So I guess my dish happened to be the best even with missing gravy.Overall we spent just about over 2 hours here because of the bad service. The waitress kept saying the manager will come by and see us even though that took forever like it seemed like the manager knew everything was crap and didn't want to face customers. There was even customers that Dined and Dashed but now I think I sort of understand why. Horrible service taking forever and food not made well and missing things. Eventually the manager did see us but didn't ask us anything like "what's the problem?", she just mentioned she credited up for some food and that was it. Safe to say I have no need to come back, think I'd rather stick to Dennys or Ihop.What can be done to be better? Better trained staff to be more attentive. If an item is not available then please let customers know for a substitute instead of just bringing the dish with missing ingredients or items completely.

Eduardo was our server and he was very attentive. However, the Grandpa's breakfast was disappointing. The menu description states it's a chicken fried steak, but it is really a breaded beef patty. It was tasteless even with the gravy. The ambiance was pretty calm and nice but as we left the 1000 am crowd arrived. The line was out the door and down the entire front on the restaurant. In addition, the females bathroom was dirty and one stall was not in order. Even with the sign, people were still using it. SMH!

If you like a hearty breakfast and fun knick knacks, Cracker Barrel is the place to go! We came in this morning and we were seated pretty quickly. On the way in , you pass through their gift shop, which unfortunately causes a bit of traffic getting into the dining room. Our service the rest of the time there was great! I can't remember our servers name, but he did a great job. We ordered the beignets to share, and they were ok. The picture on the menu was a bit misleading, they were a bit on the smaller side. Not really worth the $6. But the rest of the food we ordered was decent. I really appreciate how the eggs are cooked, they always do a good job! Overall, it was a good experience and definitely family friendly for anyone interested. Just be sure to go early, by the time we left there was quite a bit of a wait!

Service was excellent. We were a walk in and got seated right away. Restaurant was crazy busy almost full. Large giftshop in the front doing brisk business. Restaurant is heavily themed country with country music playing. Since it was busy we got our drinks and bread 1st. Took awhile for our food. Chicken was spicy and juicy. Green beans and mashed potatoes were good but not piping hot. Fried catfish was lightly breaded and melted in your mouth. We will be going back.

192/2024A very appreciated birthday breakfast treat from my BFF Hedy!Drena gave us a stellar service , very friendly, accomodating and superbly attentive to our needs!!!Place is always inviting upon entering the restaurant with gift shop displayed merchandise!!!Not too busy @7:30 am.Love the fluffy beignets as a starter!!And the morning breakfast with the steak strips ( cubed) was flavorful and deliciously garlic buttered sauce. Side dish of sliced tomatoes plus the baked hashbrown casserole with shredded potatoes was so deliciously seasoned and buttery cheesy!!!

Ordered ahead via GrubHub through Yelp, on a Sunday early afternoon, before dinner rush. Yelp predicted pick-up time was about 20 minutes from time placed. Showed up at restaurant 10 minutes after predicted pick-up time. Upon arrival, informed from staff that order was being packed. Waited about her 30 minutes inside the store area. After another 10 minutes, a server finally came out with the order and called for it to be ready. The server then gave attitude asking if it's my order. I showed her receipt and she said I guesssss. took 40 minutes extra to pick up order

We make the ride up to the Fontana/ Rialto Resurant every other week. By far this has been the best our waiter Samantha was totally awesome The Twins from West Covina

Had a bad experience at this restaurant. They were supposed to text us when our table was ready. It did not happen. Went to the front to find that they gave away our table. We had to wait an additional hour to be seated. Once seated the waitress did her best to provide service. My meal came incomplete. It was a 3 egg breakfast. Came with only two. I would expect the cooks to know the items. Told the waitress that it was wrong she worked quickly to get the rest of my order. Another member ordered the fried chicken only to be told that they would need to wait 15 minutes extra to get their meal. The manager came by to apologize and took all the drinks off of our bill. Wish I had ordered more than water. Lol. They tried but it just wasn't a good experience. Again the waitress worked her butt off. The problem was the hosts and cooks that couldn't get it right.