Chipotle Mexican Grill

Long lines but the line kept moving pretty fast. Today's order was to go, since we were heading to the drive in up the street.No complaints everything went well. Glad we stopped by.

Servers rude . Won't come here again , I'll rather drive farther . Not filling up my bowel , paid $22 for half a meal .

I woke up still thoroughly disgusted by my experience last night. Last night I found a thick extremely curly hair in my food, halfway through eating my bowl. I called the store and the kid that answered had an attitude about it. I asked to speak to a manager, but apparently the manager (Dakota I think) wasn't there. I was put on hold and when the kid came back he had an attitude shift and was very customer service oriented. He offered to give me a refund or to remake my food. There was absolutely no way I was getting more food and I wasn't about to drive all the way back. I got my food "to-go" for a reason. They can keep my money, I'll never go back to this location. I've never eaten inside but every time I walk through the place is disgusting. There's always food on the floors and tables. On a previous visit it took forever to get my food because there was a long line and only one person working while five others giggled and put together the mobile orders. Management needs to take a real hard look at how they're running this location.

When you walk into a Chipotle restaurant, customers service isn't always the first thing you'd expect. It's rare to be greeted, it's rare to feel welcomed as if this were a small business that had higher stakes on the line. Esteban and Jonah, delivered the best Chipotle experience ever. I have not experienced this type of hospitality from a Chipotle in years.Thank you for treating your customers as if you owned the business. Both attentive and respectful through the quick process of building a bowl and always smiling. Eye contact in particular is a rare thing to find these days when you order from a Chipotle. Jonah in particular, if you're reading this... you got it man. You have that thing that will make you a hospitality expert in every role. Any business is beyond lucky to have you. It's always a pleasure when Riverside has its moments like this. Makes me proud of my city and community. Ambiance 10/10. Thank you guys.

To the girl who took my order (round glasses, hispanic, bad attitude) complained she'd rather be somewhere else than working, as she was making my burrito. She gave me and my friend weird looks throughout the ordering process and even attitude when I pointed towards the tomato salsa as I didn't know its name. "What's that one?" she said with attitude when I pointed towards the salsa. It gave off mean girl and I own this place vibes. Her coworker with the enya umanzor face card was really nice though :3

They gave me the guacamole part that is disgusting.I just ask for them to replace it for some of the fresh one underneath the dark , and a dude with some huge glasses said NO! if you can avoid coming to this business.

When I eat in person, the food is fresh, though portions (rice-protein) can sometimes be a bit light. However, online orders have been disappointing at this location--the one time I did place an online order the rice was clumpy and hard, completely ruining the meal. The quality seems much better in-store, so I'd recommend dining in rather than ordering delivery.

Convenient location to mall and freeway.Excellent service, great good and fast pick up service.

Portions here are hit or miss. Sometimes they are good by Chipotle standards, and other times the portions are very mediocre. Save your money and go to a different Chipotle location if you're in the area. My suggestion is the Chipotle on Hamner Ave in Norco. They never skimp out on portions and have polite customer service. Not a paid advertisement, just gone to this sub-par Chipotle location enough times to find better ones.

-0/10 service. Food awful cold and definitely not up to code standards. The crew is very rude and doesn't even care about their customers.