Castillos Party Rentals

From the initial call, I received excellent customer service and great communication from Michael. Professional and friendly installer Omar. I needed a tent last minute and Castillo's party rentals provided me with such a great experience. I will definitely use them again and refer their services as well. Thank you so much!!

Worst experience ever, delivery guys were amazing according to the person the dropped off for, they guy on the line was very rude and this business definitely has the worst customer service don't answer most of the time was VM tried from another number he picked up right away I was amazed on how poor low quality there service was they don't tell you prices upfront and I'm not saying the price for the jumper the extra that come with that I think they need to work on a strategy on how they can improve, they need to know it's not always about the money, it's on how you treat your customers I would definitely NOT recommend this service to anyone, waste of time and money I guess it's true when they say you get what you pay for if I can actually rate this person I would say NEGATIVE 5 STARS and that's on a good day.

Responded quickly with a quote. Had all rentable items available. Set up a day before our party. All items where in excellent condition. Took time to give instructions to operate mechanical bull, show concerned for our safety. Attentive and professional with the photo booth. Picked items at time arranged. Overall we had an excellent party with their help!

What a fantastic party company! We rented the mechanical bull for my daughters 16th birthday. The arrived on time and were great! We had a fantastic time. I highly recommend them! Thank you for an amazing experience

This business has offered the best quality items for my events. I have never had an issue and the staff are friendly. They deliver within the time frame give and work efficiently. I have had a great experience and thankful of how great my events have turned out to be!

This lady is a bad business woman!! One of her employees told me they can deliver my rentals on a Thursday then a week before the event she told me it would be an extra $400 to deliver on that day agreed upon the delivery is only 10 minuets from there office. Bad for business I would never recommend renting any party supplies from this family business ever. There website says open 24hrs not true they only answer the phone for 24hrs yeah right I would not believe anything from these people. So unless!!!

BEST OF THE BEST !! All helpesr were great...but Michael was the cream of the crop. Super nice guy, professional and honest. Rented a 20X40 tarp and tables & chairs for 100. Delivery, setup/tear down, fast and on time. Integrity is the main thing here. They know what it takes to make a business grow. I have to hire them again just to pay them back for such a great service. They wouldn't even take a tip from me. Great prices too. Definitely the best of the best. Thanks guys !!