Carter's Babies & Kids

Excellent consist customer service every time I am at the store! Always clean and organized! Cute clothes just wish there is more collection for boys

Unfortunately I'm giving this location 1 star, 0 if it was possible. One particular individual, who's probably the manager, I've experienced rudeness while inside the store and now during curbside. I won't waste any more of my time or money at this location again.

Employees here are always not friendly & kinda rude. Last few times thought maybe it was an off day but now starting to realize it's every time. A smile wouldn't kill ya ladies.

I love coming to Carters when I need to buy gifts for kids. They have the cutest clothes. The store was really quiet this evening. Melanie the cashier was awesome. She was super nice and offered great customer service. My experience at the store was great!

I love the deals and the clothes however the staff is very rude. I had to take back a couple items and purchase a gift and I felt like I was bothering the cashier. She was very sharp and literally threw the returned items behind her to a counter. She continued to give me a bothered attitude as if she really didn't want to be there. I understand people can have an off day but I was in a good mood until I had to interact with the employee. I probably would of stayed and bought more items but I just wanted to get out of there. I don't think I will be back to this location.

After reading previous reviews, I was a bit concerned going in. However, I was greeted warmly and loved how clean and organized the store was. Most clothing stores I go into end up being pretty messy and disorganized. Not here though. I had a couple of question throughout my visit and they were answered promptly and efficiently. The staff were so very helpful without following me around the store. So thankful when my toddler got a bit noisy, no one gave me the evil eye or shooed me out. It's rare shopping in a kid friendly store. Great deals were had and with some tips on what to expect with boys clothing (first boys due this winter) from Miranda. Previous reviewers must have been having a bad day. Never had the feeling I was inconveniencing anyone or had any issues asking about returns/exchanges. We will be back again, and soon.

I totally agree that the staff are really rude! It seems like being a customer is like an extra work for them, very poor customer service! The blonde girl I think her name is Jessica doesn't even look at you in the eye when she talks to you..so unprofessional! I love the deals but very bad service!

The store is an amazing place to come, all the girls are very friendly and have an excellent service. Please review the closing time because it says that is close all ready and it close at 8pm

Jessica was on it in terms of providing excellent customer service. She greeted every customer who came in the store and offered assistance! She really made me feel welcomed! Thank you Jessica!!!

I have been in the store multiple times and every time I go the customer service is terrible. I go in to buy lots of items! It shouldn't be such a bad experience every time I go. I understand people have off days but it's the same experience every time I go. You can't ask for help or any questions without getting attitude from the employees. It's sad because the store itself is great with great clothes and great prices!!!