A bug
Here's what the $5.79 "zucchini star" gets you. 3 pieces of zucchini cold bun with lettuce tomato and mayo. Seriously????
Nobody in the store, nobody at the counter, but clearly open smh
Supposedly a deluxe burger with no cheese
Dry hard chicken strips
Jalapeño Poppers
Ranch or Loteria ???!
Angelica needs to learn customer service skills
Double El Diablo burger
NOT a GRILLED CHEESE SANDWICH. If you don't grill it
sandwiches, food
Oreo Shake
This was almost $4 and they gave me 3
Chicken tenders and fries.
Not 24 hours, they need to take sign down.
Did they give me an old ranch ?
Every time ... a trip to these Carl's Jr... just gets my blood boiling
This is the worse sandwich I have ever got. Very unexceptable. Going to be taking it back and talking to the manager.
Best coffee ever
Their version of a side salad. Quarter of a head of lettuce and two slices of tomato. It's their burger ingredients and threw it in a bowl.
Big country breakfast burrito
Catherine P. Look at this!
5 pieces of criss cut fries came with this ....I ain't the smallest piece.. smh
Brandon U.
Sep 17, 2024
They mixed up my order but replaced it with no problem. For the inconvenience though they should have thrown in something extra. Food was fine though
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Cilla D.
Dec 17, 2024
Lots of mistakes and bad customer service. Last week i went through the drive through. They left out my chocolate cake. I called no answer. Today i came in and was by the drive through cashier they cant do anything if i didnt come back that day. Even though its their mistake the customer is inconvenienced with not even a basic customer service apology. Today I ordered a western substitute the BBQ with mayo. I made sure everything was in the bag. Once i opened the cheese burger it had extra bbq. Although the cashier made the error no apology. No sense of urgency knowing i had to wait again. Don't come here no one checks anything. Cashiers name was Angelica V.
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Mark F.
Dec 17, 2024
I don't think I've ever been to a Carl's Jr that is less friendly than this location. The staff is just plain rude.
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Tina B.
Jun 15, 2024
I cant believe these guys are still in business. Do yourself a favor and keep driving. The food is consistently cold or burned no middle ground.
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Rebeca K.
Aug 9, 2024
I would rate zero for customer service skills from the shift lead at night this is the fourth time at night coming and Marcos the shift leader has been incredibly rude each time. My mom and I were trying to get food and while ordering the food she finished one sandwich order and before she could even have a moment to speak he told her okay have a nice day. Hopefully he'll learn customer service skills or leave the industry. I don't recommend this location at night.
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Joe L.
Jun 2, 2023
Usually good experiences here, however they claim to be open until midnight but they refuse service and claim they close at 11:30pm on a Friday. Usually the food is great and service is good. But the late night staff closes whenever they want apparently. Maybe it's a website error? Just upset I don't get my big Carl. I'm hangry.
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Dan W.
Oct 25, 2022
What in the holy hell Carl?Just swung by for breakfast and ordered the GRILLED CHEESE sandwich. Two really important words here. GRILLED CHEESE.So, now I'm sitting here on the Metrolink....eating my UN-grilled cheese sandwich.You guys skipped the most important part, grilling this thing.I have 2 slices of cold bread. A warm slab of cheese and a warm sausage.
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Marlenne M.
May 15, 2023
Just go to McDonalds y'all. The staff has bad service with attitude. Would not recommend. Oh expect to pay $20 for chicken stars and hash rounds, and when they ask if you want condiments, you get 3 packets! Save your money or go to McDonald's
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Justin C.
May 6, 2022
After 5yrs ... we tried this Carl's Jr. And I guess 5yrs hasnt changed. Its the worst customer service ever.Drive thru attendant still sucks !!! Acted like it was too much to ask for dipping sauce. And we were wasting her time.Guess Im going to drop corperate another wonderful email about this place.I cant believe the franchise owner is still allowing this type of customer service
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Dennis A.
Apr 19, 2023
Food and service are always great, and I get a senior discount of 10 %. BUT, I went last night 4/18/23And had a bit of a sweet tooth, so I tried of of there Chocolate Cakes $2.69. What a RIP OFF !!! It is about the size of a 1/2 Cupcake, and dried out. Took a whole glass of milk to get it down. Just thought you should know.
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