Windmill Canyon Ranch
★★★★☆ 4 (4)
"I want to start off by saying this is a breathtakingly BEAUTIFUL VENUE, and unlike The grove in Redlands it allows you to carry your event until 12am. I was a bride in October of 2023 booked fairly early in May of 2022. I felt like we found our dream, well that dream quickly turned sour when at our 60 day meeting with the venue to give final payment they dropped all these restrictions, and added on fees. By this time it's too late to change your mind, we were stuck paying and getting all the things they presented. Went from giving final payment to still owing about 1000 dollars. Our Wedding was booked for a reception of 275 people and only about 250 showed.Things to consider: The owner owns this venue,the catering that they make you choose from and also runs citrus wedding and events and loft 84, and if I would have known to check those reviews prior I would have. MUST HIRE ONE OF THEIR TWO CATERERS, all owned by the same person btw. The two catering options are: landmark 41 who is a farm to table caterer usually a plated dinner from what I was told, or Retro Taco, who we went with and paid almost 9k.Have to hire their day of coordinator through timeless timelines, who is from the venue and works more for the venue than the bride. They're mostly there to enforce all these regulations and be a spy to those in charge. Venue sits on a hill and the parking lot is lower, shuttle stops running mid event and any guests who arrive later have to walk up this hill, elderly included, heels and all. (This was NOT disclosed to us at contract signing, (oh and it's an extra 300 dollars for the shuttle that runs partially through your event) The entrance to the venue is VERY rocky, and the gps leads A LOT of guests around the mountain as if they were off roading, or into amazon warehouse. We were told there would be security pointing guests in the right direction, no security, no sign and no lighting at night. Guests were very frightened on their way in. And I was told by the coordinator at Timeless timeline that all that would be "taken care of" They have busboys hired who throw your guests food and drinks away before they're even done, claiming its to keep the pictures taken "aesthetically pleasing"You get their bartenders. We went with the BYOB option, bartenders were both stuck up and rude. NO SHOTS ALLOWED, only if bride or groom are present, as "celebratory shots" -Drinks were not NOT CONSISTENT AT ALL. Speaking of bar, there's another cocktail bar service fee of $275 which was also not disclosed to us until our 60 day meeting. There's also a cocktail bar contract!!!! Also something NOT presented to us at contract signing only at our 60 day meeting.VENDORS ARE NOT ALLOWED TO DRINK, we had a banda and if youre hispanic you know they drink and sing all the time, well we were charged our 1000 dollar security deposit for this reason, granted this was something that WAS DISCUSSED in the contract and I take accountability for. No water bottles, you have to get their water station through the venue which I believe is another 300 dollars, also something NOT disclosed to us until our 60 day meeting. No cans are given out either, but they require you to bring the canned soda and not the 2 liter soda, they pour the cans into the 10 oz cups for guests, and I have no idea what they do with the leftovers. I'm assuming they toss it. YOU'RE ONLY ALLOWED TO BRING 10 oz cups. Oh and you CANNOT bring costco size bottles they have to be normal size and no bigger than 750ml. Any opened alcohol/liquor you CANNOT take back home, whoever dropped off alcohol has to take the alcohol and they obviously have to be sober.They have a "decor store" that they let you rent out for a flat fee of 500 dollars. I asked for the bench that was in there and didn't even get it. And it's more of just a storage unit than a decor store. I also sold much of my bought decor to the venue for 225 dollars, they took about 2.5 weeks to give me, but they were real quick to cash the security deposit.If you get ANY additional vendors they are only allowed in about 4 hours before the reception/ceremony to set up.Bridal and Groom suite on site, only an extra 500 dollar fee for each. Also something thrown at us at our 60 day meeting, we were told they were included with the booking of the venue. -You need to purchase event insurance up to 1 million, paid about 125$ for it.Granted this venue is beautiful and aesthetically it was everything I wanted, but it felt like I had to keep defending myself at every turn with service staff and owner, down to getting payment for decor they wanted. My wedding day did take a big bummer because of all these little things. No bride wants to be approached the day of her wedding with complaints from guests about service staff throwing away food because they left to the restroom or to take a picture and their food and untouched drinks were thrown out, or hearing the horror stories about feeling like they were gonna drive off"
"Worst place to do an event. They have a rude waitstaff that are nothing nice or even smile. Very serious and quiet. I was a vendor and was told by the host that I could eat. They had told me that there was no more food left over. I was ok with that until the end when they dropped the leftovers trying to take it back to theirs house. Karma is a mug lol."
"We recently celebrated my parents' 50th wedding anniversary at AGM Hall, and it was an unforgettable experience! The venue exceeded our expectations in every way.Aurora and Veronica, the owners, were absolute delights to work with. They made the planning process seamless, paying close attention to every detail and ensuring that everything went smoothly on the day of the event.The ambiance, food, and service were all top-notch. The venue was beautifully set up, and the staff were friendly and attentive.We can't recommend AGM Hall enough!"
