Buffalo Wild Wings

Surprisingly 10/10 ,bdubs has stepped up their game the food was very flavorful keeping in mind I showed up at 11 and the drinks where very good.

JUST KIDDING! If I could give a negative I would. Unless you sit at the bar DO NOT come here. However, you can read past negative reviews while sitting at the bar as well, but table service is a joke. Why does BWW have a million tables open where there are servers, but they never seat people. It blows my mind. I was a server, yes I know some sections are closed off because there aren't servers there. However, that wasn't the case yesterday. When we got there yesterday around 4:50 or 5 there was a party of 7 ahead of us. That's it. Place was not full or busy. By the time we say there were 10 parties waiting and no host. There was no host in sight for when other people came in. I would say the host stand was empty for anout 10 minutes after we put our name in. We're they cleaning tables NOPE, just gone. I don't know if this lady was a server. I don't think so, but she came up and took everyone's names down and then started seating people. We sat about 10-15 minutes after we got there. Which isn't bad, but with the restaurant not being busy, more people coming in, no host and you see servers just standing around doing nothing, it's a little frustrating. Whatever, sat down. My son even said, everyone grab a menu let's order everything at the same time this is going to take forever. Unfortunately, he was correct. To even be greeted by our server took about 10 mins. He takes our full order and brings us our drinks. That came in good time. Appetizer came burnt but it was good and within a good amount of time. But Holy heck....!!!! This is where I was getting pissed. A table of two that got wings as well, but was sat maybe 10-15 mins after us got their wings. My children got their wings and burger at the same time. If anyone gets their food first I prefer my kids anyway, so that wasn't a problem. The server said our wings will be right out. Sounds good. Nope, my kids finished their meals and our food wasn't even out. Our server walked by and said , sorry about the wait. I asked him, how long it's going to be, mind you it was an hour after sitting, not even exaggerating. He said, I don't know I asked my manager, but she didn't say anything. Wth!!!! My kids were done eating and you have no idea when our food is coming out? That's when I lost it. I went to find a manager. Found one, he was too busy having fun blowing on the blow horn for football or something. Thats the thing with this place, there has never been management. I mean I'm sure there is, but this restaurant sucks at picking employees. I feel like they just want to be cool to their employees, but no one truly knows how to work. Anyway, I was about the talk to the blow horn manager and my server said, oh my manager is at your table with food. OF COURSE SHE IS... why does your food show up when you're losing your shit and about to cancel. Mind you I'm not loud or screaming, I'm just frustrated. The manager is at my table and I sit and I said , this is fucking ridiculous. Sorry I was pissed. My kids are done eating, the table over there sat 10 mins after us and has their wings and we are just getting them now which was after an hour. I told her I was going to cancel my order. Again, I worked at a restaurant if you can tell a customer is mad because of something the restaurant did that is understandable and I would have taken my husband's and my order off the check. I told her I was going to cancel and she pulled the wings away and said "oh so you don't want these " in a snotty way. Side note, my husband was starving before we even got there, but I was so mad. I asked him if he wants it because she was going to take them away and he said , I mean I'm hungry. Which of course. So I asked her to leave them, but because she was acting like she wasn't going to give a discount I brought it up. She said she will give us a discount. I asked for boxes she brought the check. She deducted about $25 from a $140 bill. I would usually leave about a $25-$30 tip on this order and I don't think it was completely the servers fault. Obviously cooking is what took forever or something happened, but he took forever for mostly everything else. I did leave $10 because I hate not giving them something. I don't understand why this BWW has sucked for years. Even before covid. How are other places going out of business, but this one stays. It's awful!

So first visit didn't go well. So BWW reached out to me with their sob story gave me some points (enough for some wings) to let them change my mind. 2nd visit was just as shitty as the first. Wait wasn't to long to be seated. Once seated our waitress was pretty quick on getting our drinks and order. Appetizers came out warm to touch. My guest food came out first also warm 15 minutes later my food eventually came out as well. Over cooked on the edges cool in the middle. All in all food sucks. Customer service mid. Not going back. Rather save my money and try somewhere else.

I've been in the food & beverage industry for 20+ years and it sucks to have to give anyone a 1 star. This place needs new management. We walked in asking if there was a long wait for food: The hostess assured us there wasn't as the place wasn't busy. It took me almost 20 minutes to get a beer. I appreciate that the bartender didn't pour the drinks until the server walked to the server well but from my perspective if servers don't see drinks in the well, they are hesitant to walk over to see whose drink it is. The server (after about 20 minutes) walked over and stared at tickets on the counter and only THEN did the bartender pour my beer which I clearly wasn't able to enjoy because we had to leave. Mind you I was upfront with our time frame issue in the beginning and was assured we had time. False. Not only did we have 3 different servers touch our table in such a short time (take our order, get us a new kids lemonade since the syrup was gone in the first and we got water, then the server comes to take our order when it was taken, she goes to change our order to to-go and THEN proceeds to search for my beer. If there was better management ticket times wouldn't suck (in the kitchen and bar) and i am sure communication would be better across the board. I still (hesitantly) tipped the norm. Based on past reviews management needs an overhaul. Server on receipt: Nancy.

We did not get our appetizer until 40 mins after waiting. Then about 10 mins we received our wings with no fries. We had to ask another waiter for our fries.I do not recommend. Food was horrible and so was service.

Worst BWW place by far, my girlfriend and I waited a whole hour for our food after we ordered. We ordered two apps and 10 wings, we got our wings first but had to wait another 20 minutes for our app. No ranch no celery no anything lol. Don't go here, this place definitely needs a staff revamp!!

I called in and ordered . The lady on phone was nice. I went in to get my food there were 3 mangers just leaning on wall looking busy as f+++ . (Chit chatting) my host finally came after 15 minutes she was very nice. The managers were there the whole time looking at us 3 in line waiting This Disgust me

This place is filthy, don't eat here. Even if you just want somewhere to watch a basketball game like we did, don't do it. No one will greet you when you walk in and no one will look you in the eye when you sit at the bar. You might get lucky if a sever name Dianne/Lianne is working if you go. She's the only one who cares. Good luck.

Food was horrible , order beer waited 15min for Beer to arrive, Bartenders are Horrible and management is really bad.

Ordered for delivery. Delivery person showed up and they told them the order wasn't ready. The person waited an hour. We called buffalo wild wings and they supposedly never got the order. They not only wasted our time but someone who is doing deliveries time.