Becky's Place

This place is awsome. my situation was I had extra balloons where I needed a helium tank so instead of buying one for 30 dollars at a store I went around looking for a party supply place in san jacinto area and some said I have to buy there balloons or there out of helium. Beckys haf no problem and they were cheap.The girls were nice and the party packaging were a great deal. I would highly recommend this place and will return.

Please stay away from this business the owners are dishonest and cheat you. they give you a drop off time between 4 hrs. you plan the party a few hours later and they still do not deliver or call. I asked for the pick up time to match the drop off time owner refuses. She calls the police and the order form mentions a 24 hr. rental. Case closed. She has young kids drop off heavy jumpers, slides. She has no business sense very unorganized and the customer do not come first. Under google business I have posted my review under her business. She is a Party supply place and she does not have any ethnics in regards to her customers. She has never refunded my deposit.

I'm so dissapointed with this place, the first time I rented tablecloths about a yr ago I was satified with this place. So this year I rented tablecloths again for my daughter's 15th birthday, when I got them they were all in plastic bags all wrinkled and dirty. I called Becky's place and told me they were calling me back, they never did! I called a day later and the owner said rudely "Oh well there's nothing I can do, that's to bad" I told her I was going to write a bad review and she told me she didn't care. So rude I will never do business with this place again!

Upon walking into the store, everything seemed great. Staff was friendly. I paid cash for my package which was to include a jumper, 4 tables, 30 something chairs, and a pinata. I thought the prices were great. I ordered Batman for my son as it was a Batman themed party. They were suppose to deliver the equipment on Saturday 3/31/12 at 1pm. I received a phone call at almost 10pm Friday night (the night before) saying they were going to drop off the equipment then. I said no, to deliver it like discussed the following day. Saturday comes and I received another phone call in the morning confirming the 1pm delivery. My party started at 2pm. The equipment didn't show up until 3:20!!! I had a house full of 6 year olds and parents with nothing to do and people were standing around because I had no where for them to sit! Needless to say, I was beyond irritated. Then to top it off, they didn't have the pinata with them. They said that I already had it. I said that I didn't. They said they would be back in half an hour with it, and didn't show back up until almost 4:45! Well over an hour later. The pinata they brought was Transformers, however, I ordered Batman. I told them this, and they said sorry, they couldn't find Batman and that they were a 3rd party handling the equipment and to bring it up to Beckys place on Monday. So we ended up taping paper plates to the pinata to make it Batman-ish. They were suppose to pick up their equipment at 8pm that same night which they NEVER RETURNED FOR IT OR CALLED ME! At 11:30pm I had to call the police because people had attempted to steel it out of my front yard! So I stood out in the cold and the rain waiting for the cops to show up to make a report. The cops helped me roll up the jumper and drag it into my cluttered garage for safe keeping. It is now MONDAY and Beckys Place has finally called me to tell me that they were coming to get their stuff. I tried unsuccessfully to tell Becky my frustrations because she kept cutting me off on the phone and basically said to take her to court that she isn't refunding any of my money and that she is now going to call the police to escourt her to my residence to pick up her equipment AND that she is going to charge me for the extra days that I have had it!!!! HELLO?!!?!?!? They're the ones who didn't pick it up!!! I don't know what the hell is wrong with this lady and with this company but I'll tell you what....I'LL NEVER RENT FROM THERE AGAIN!!!! They ruined this birthday party which is something that only comes once a year! Becky is BEYOND rude and this whole thing is now way out of control! What ever happened to customer service???