Bear Springs Bistro & Lounge

Just want to share my experience my husband and I walked in today we waited over 10 min for someone to help us not one server went to our table to offer water, or take our ordertwo other tables were seated a minute before we decided to walk out they helped the other tables immediately after they got seated, please I hope you don't do this to others, such an awful feeling

Let me begin by saying this restaurant is inside a hotel. I found it on Yelp, and it looked like something enjoyable to try. I give 5 stars to the server/bartender Robin. 4 stars for the ambiance, however only 2 stars for our food Please read on......When we walked in, we decided to look at the menu, before sitting inside the restaurant. There was a bar area across from it. We stood in there to look at the menu. Shortly after walking in the Bar, a very kind employee named Robin came over. We had quick conversation with her and expressed what we were doing, she immediately said you must stay, everything is house made. She ran and brought over some complimentary Yucca Chips (they were good). Since she was so so kind, we decided to stay, as well as dine inside the bar at the tables. We ordered 2 Bistro Burgers, by her recommendation. 1 ordered medium, the other medium well.. with French fries. So upon cutting the burger in half a large amount of blood just spilled out everywhere! Absolutely Horrible! We called Robin over and showed her, she agreed that it was just over rare. She took my plate back to the chef, whom agreed it was wrong. Very disappointing. My husband went ahead and ate so he didn't have cold food. It took so long that he was done with his, so much for enjoying dinner together. My burger was brought back by a woman, African American in plain clothes, she said nothing to me at all. She placed it on the table and walked away. Here's what should never ever happen..... my burger was served to me cut in half, and then inside the half's, they were cut open too! Really. If you are not confident in cooking to temp, that's concerning. I did go ahead and eat the burger, as I was very hungry. However, it had absolutely no flavor, had to ask Robin for black pepper, and dipped it in ranch too make it edible. The fries on both plates were extremely overcooked and crunchy. Not such a great experience for us. Robin did mention we should come back and try other items, as the menu was changing next week. I admit I'm very hesitant to return, even though there was a few items on menu that sound wonderful. Again, Robin was the Rockstar at this establishment. I wish this had been a better experience, and if that was the manager who dropped the re make at the table, then she should have introduced herself, apologized, and offer something to us. She did none of that. Parking.... it's a hotel, so we had to park a distance away.

We didn't expect this restaurant to be as good as it was! I had salmon and it was absolutely delicious! My husband had salmon pasta and said it was very good. We also had the Caesar salad which was good. They serve Justin Wine at a good price too. This is a little gem of a restaurant if you're ever in the Highland area near Yaamava Casino.

The food was 10/10! Everything that we got surpassed our expectations! The service and ambiance of the restaurant was cozy and calm. The food including the desserts did take a while to come out but considering what we ordered, it made sense! I absolutely recommend this place to anybody that's looking for a lovely quality dinner!

To celebrate a friends birthday and reign out, the girls and I headed to Bear Springs Grill for a nice dinner. We made a reservation and were greeted and seated promptly on arrival. We ordered The calamari and the balsamic glazed roasted Brussels sprouts for appetizers to share and both were delicious! I ordered the Lobster Roll with was filled with fresh lobster and rivals many I've enjoyed in Maine and Boston. I sampled the crabcake which was equally delicious! When in Redlands, I'll be back!

Upon arrival we were greeted as if we had reservations Very professional. Our waitress Liz was beyond courteous. I'm sure we when ordered our lamb chops and rib eye steak dinner she mentioned to the Chef Lorenzo that I had threatened to come in the kitchen if it wasn't cooked right. (Threatened as in when your Momma is going to check your room). Lorenzo DID NOT disappoint us. Even the vegetables were sauted as if he cooked from home and brought it to us. Our bartender Robin was on point as well. Can't forget front desk staff Cassidy, Shem, Deepika, head of Maintenance Mark and our driver Lisa. from and our driver Lisa.

I was most impressed with the delicious cocktails. The longe and bar area is very chic with furniture and tables for self-seating serviced by the bar tenders. Service was top notch. I had the Wagyu beef sandwich. It was on the spicy side due to jalapeños, but was very juicy and good. The yucca chips as a starter were tasty.

Small restaurant inside Bear Spring hotel. Very good Kale salad, pasta with salmon. And don't forget to try dessert.

An excellent Bistro Host, Rohn. @ Bistro and Lounge. Keep it up dude.I should definitely come back.-Joseph-

Bear Springs Bistro did not meet expectations on December 3.Food taste, presentation and quality were generally good, but not outstandoong as in my multiple past visits and reviews, down to 3 Stars from several previous five star reviews.Service was an issue that has never before been experienced at Bear Springs. This was 2 to 3 Star service that put a damper on this celebratory excursion. It was not clear if the lacking service was a waitsaff issue, kitchen issue, or both, with me suspecting both were involved..My salad arrived well before the two appetizers we ordered to share, long enough to finish the salad before the appetizers arrived. Typically, appetizers should come before salads. When the waitress delivered the salad, I asked about the appetizers, and she looked confused, but then said they'd be there shortly.The appetizers ultimately came, after I finished my salad and my guests sat without food, then about 5 minutes between the first appetizer's arrival and the second. For shared appetizers, they should have come at the same time, and before the salad (or the waitress should have asked about service order preference).Salad: The salad with the apples was nicely presented and was perfectly dressed and was a nice plateful. One of the best dinner salads I've had. Five Stars.Appetizer 1: The Poke app was downright scrumptious. I would definitely order this again. 5 Stars.Appetizer 2: Loaded Yucca Chips were crispy and gooey and tangy and cheesy, and were a hit. 4 Stars.Dinner 1: My pork chop was very good and cooked perfectly. The sweet potato mash underneath the chop was actually refrigerator cold in a few spots and detracted from the enjoyment of the chop. 2 Stars...a place just can't serve something cold that should be piping hotDinner 2: Prime Rib, Medium. My guest had the prime rib and it came cooked perfectky to the requested medium, along with green beans and mashed potato. My guest reported the meat was flavorful, but not as tender as expected. The green beans were reported as scrumptious. 4 Stars.Dinner 3: Wagu sandwich. My guest reported this sandwich as being a gourmet offering and enjoyed it. The fries were very crisp and perfectly done. 5 Stars.Dessert: How can a restaurant be out of a regular menu dessert like Crème brûlée? That was a disappointment as having it was somthing we looked forward to. 0 Stars.So overall, I will go with 3 Stars, which means Bear Springs Bistro was off its game on December 3. I hope this was a one-off, bad hair day and not a long-term issue.