PONKO Chicken

This has to be one of my favorite chicken spots to go to. The chicken is always battered nicely and the crisp is very satisfying. The fries itself are always a hit except when it's a little soaked in the sauce, but that's okay! The staff are very nice and saying that they'll pick up the dishes for you and the environment is so nicely decorated. There's a cool bar. The restrooms are downstairs and hidden away overall the atmosphere is just very comforting with nice lighting.

I've been eating Ponko chicken since the original location in Stone Mountain and was soooooo sad when they closed and now that they have reopened and added so many new locations I'm so excited to see them back! I love love love this place! The foodIs always amazing. The customer service is great and the place is always so clean! If you haven't been here, you will NOT be disappointed! I will definitely return time after time!! Keep up the good work

Went here for lunch with some friends and this spot didn't disappoint. The chicken tenders was fresh and flavorful, especially with the OG sauce. The fries were so good with ranch. The fried pickles were so good also. The customer service was on point also. The pricing was reasonable and it's plenty of parking in the lot. It wasn't packed when we first got there but when we started to eat it got pretty packed. I would definitely return to this spot.

Food was fine, service though was bad, The cashier charged me for an extra drink and didn't want to fix it. The restrooms are in the basement so if you're handy capable you should come here, I had to walk down two flights to use the restroom and when I did make it to the restroom there was no toilet paper at all. They need to get a double roll system or train their staff to check to see if the rolls almost out and replace it before it runs out. I was stuck in their basement cave of a restroom for 15 minutes, calling for help both on my phone and out loud but no one could hear me plus they don't have free WiFi so there is no way of calling out of their dungeon of a bathroom. I can't give it 0/5 stars so went with the 1/5 please fix this and be better!

This place is really nice. Great service. Makes sense, as it's the flagship location and corporate office in one place. The service is great, but I have been here twice now and I like the taste of the food it's different, but the food needs to be hot. The first time I went, I had to send the food back because the food was cold. 2nd time, same thing. I just ate it, couldn't be bothered. They tried to tell me the SAUCE made it cold. Really? The sauce that was put on 30secs ago then directly handed to me made hot chicken cold? No. I think they have the chicken sitting there, which the guy all but confirmed saying they have a policy on food coming out fast. Listen, I will wait for hot food. I hate cold food that is meant to be hot. This place is a prime example of that. It would taste way better. When I did have my food remade the first visit, fries and chicken tacos, you could taste the difference of a freshly fried tender to the initial tacos they gave that were cold with cold fries. Patrons are really in there eating cool food. They dress it up really nice and the flavor is different but they are serving cold food. I don't like that, and this place is not cheap. I averaged $25-$27 both visits for a meal, and drink. Nuts!

E X P E R I E N C EI came to place and pick up a to go order for 6 at 1115am in a Sunday. I walked in and was able to immediately place my order. The restaurant was empty.S E R V I C EThere were two employees in the front to employees in the back. they were quick to put together my order. a guy who looked mexican in his 20s, helped me; he was very friendly, polite and quick. since it was my first time here, it took me a hot minute to decide and he just waited patiently. P A R K I N G Parking seems tight in front of the restaurant but there is parking to the side where there are housing. S E A T I N G Indoor and outdoor seating. Ample seating. Bar and booth seating available. Tables for 8, 4, 2. Boosters for kids. Definitely big enough for big parties and small enough for casual couple dates.D E C O R Industrial farmhouse style decor. Clean lines. Tables and chairs are clean. Napkins and Chopsticks available at every table. Menus are easily accessible.F O O D There is a drink bar area as well that serves mainly beer and some wine chicken plate spicy, fries, rice chicken salad og, walnut cilantro x2tofu tenders 4pc, sweet fries, Cole slaw chicken salad bbq, walnut cilantro chicken salad og, sweet sesameP R I C E 89+TIP 110

My wife and I had an amazing lunch date at Ponko. The cashier was knowledgeable of the menu and helped us pick the best meal as first timers... The star of the show was definitely the chicken. It was perfectly crispy, even though it was dipped in sauce - we were both so impressed! The food itself was delicious, and the atmosphere was perfect for a cute mid-day date. The restaurant is adorable, and the 90s music playing in the background was a fun touch. We'll definitely be back for more soon!

The food is tasty. The cashier was nice and helpful. Nice and quiet. I would definitely come here again.

This is my second time to PONKO. After the first time I had PONKO I was craving it and decided to get the chicken plate with three pieces and two sides. I got the OG flavor and my boyfriend got the Spicy. The chicken was the right amount of crisp and the rice was very flavorful. I paired it with the Jalapeño crema sauce to dip the chicken in. The spicy chicken however wasn't really spicy and I would've liked the chicken to have more sauce to add to the flavor. The service is fast and will definitely come back the next time I visit ATL.

Great customer service! Cashier was very informative and friendly! I ordered chicken strips and fries and they were delicious! The environment was clean and cute. I will most definitely come back and refer people.