Pizza on 40th

Originally coming from Brooklyn, my family takes their pizza pretty seriously. For Mother's Day this year, my Mom wanted the whole family to all hang out with her and enjoy pizza from Pizza on 40th, which she has loved for many years. I looked up their info and put my order in online. Unfortunately, I put the order in for 11:40 instead of 12:40. Pizza on 40th doesn't open until 11, so I waited 30 minutes to change the time of the pickup, as you have to call them to make any changes to the order; changes cannot be done online.So, I wait 30 minutes. I then call the restaurant at 11:10 to notify them of my error. Clearly, they haven't started cooking the pizza yet, so there should be no issue. I can be so naive. A young man picks up the phone and I let him know that I put in an online order earlier and need to make a change. He must have only had my order waiting, as he knew exactly which order I was speaking of. He reads it back to me. I let him know that everything is correct except the time. I need to push it back one hour. He then "regretfully" informs me that he will be unable to push the time back one hour since I put the order in online and he'll have to process it for the time I entered. I was surprised to say the least, as they hadn't started my order for the two pizzas yet. A pizza takes under ten minutes to make/cook. We all know this. He let me know that the best he could do for me would be to put them in "later" but at an unspecified time. That sounded completely ridiculous. I ask him why that's the case, he asks me to hold for a second and I can hear him chatting with a co-worker. He comes back on the line and let me know that he'll have it for me at 12:50. I thank him and wonder why in the hell I tipped this guy $4. He definitely is not deserving of a tip. But, whatever.Now, I know this guy's a jerk but I'm curious how much of a jerk. Well, I showed up at 12:40. I figured that if the pizza was ready at the earliest pickup window (12:45), it would be coming out fresh and I'd be there for it. I pull up to an empty parking lot and an empty pizza restaurant. They're definitely not slammed on the morning of Mother's Day. I walk in to the young guy standing around not looking busy and the cook doing about the same. On top of the oven are two pizzas that were clearly waiting. They were cold, but nothing I could do if I wanted to feed my family. I took them with me and we at the cold pizzas.Suffice it to say, Pizza on 40th has lost my business and that of my family. If I can dissuade you from wasting your money, I'd suggest going someplace that appreciates your hard-earned money. Firstly, the phone staff was a complete jerk on the phone, just trying to push around some fantasy power he has over my pizza. It's pathetic. The next strike was doing exactly what I didn't want him to do, which was cook my pizza at least ten min early so that it can wait for me, cheese congealing and the crust getting hard and inedible. They took what was my Mom's favorite pizza in Phoenix and made it clear that they wouldn't serve us good pizza. And the final straw for me, they also made it clear that their staff is so petty that I can't put it past them tampering with my pizza and that's just not a chance I'm willing to take. Pizza Heaven, Trevor's Pizza, and Manhattan Pizza are all good pizza joints and I'm happy to give them my business. They seem as though they appreciate it more than Pizza on 40th.

Don't waste a single dollar. The pizza sucks and the staff is even worse. The slices are literally smaller than dominoes small pizzas and for $3.50 each?? Far too pricy to be given small, bad pizza and a bad experience too. Skip it! Instead try nearby options LGO or Mr. Moto. Hell, try Papa John's for better food and probably nicer people.

Super delicious New York Pizza! Small seating area, but amazing pizza. Employees were very friendly, and the pizza was reasonably priced. Got to try a selection of pizza and the Manicotti, all great, and even the bread was fresh and tasty. Cannot recommend this place enough. Can't wait to eat my way through their menu!

The pizza spot! Used to live around the corner and loved getting their pizza deal with 8 wings, large pizza cheese pizza and added 1 topping and it came with 2 liter soda! It was around $21 at the time and their pizza was huge! Thin crust sweet tomato sauce perfectly placed pepperoni on each slice. Wings extra saucy and always finger licking good. This is a hole in the wall place, really affordable and pies came out quick. 100 percent recommended!

Slices Reasonably PricedBeing from back East, finding a slice of NY style pizza can be a challenge, but Pizza on 40th, is rhe place to go. Great tasting pizza, New York style with crispy crust, flavorful sauce, just the right amount of cheese abd toppings, made to perfection. There are plenty of options to choose from on their menu with something for everyone and the cost is more then wallet friendly. So if you're looking for a slice or two and drink, stop in you won't be disappointed.

New York Style pizza done right! Got 2 cheese slices and a small drink for 6.99- Can't beat that deal. Great sauce, medium crust thickness with perfect amount of crunch. Definitely recommend checking this place out if you are looking for a quick slice of east coast pizza in the valley. Very minimal seating outside. Friendly staff.

One of my favourite pizza spots in town. I've been coming here for a few years now and it never disappoints. Solid pizza and good for a quick bite.

Great pizza.. best in Phoenix As an ex New Yorker .. this is a great thin pizza.. I highly recommend..

We've lived near this pizza place for years and never tried it! We got the garlic bread, house salad, and veggie pizza! The garlic bread was good although I felt it could have been a bit more baked but it came with marinara sauce that was amazing! The salad also came with bread which I didn't realize and is a nice addition. The veggie pizza was solid NY style pizza and I have no complaints. It's definitely a take out restaurant as there isn't much seating besides a few window seats. I am interested in their pastas as well, perhaps for another visit!

I was hopeful but tried the Stromboli and it was just okay. Got a salad and was provided with ranch dressing that was runny and watered down.