Bed
Chicken tacos wheelhouse
River view
Boneless wings wheelhouse
View from room
Dale L.
Nov 27, 2024
The room was amazing. Comfy bed, modern decor, beautiful bathroom. The wheelhouse restaurant is average at best, but the happy hour ain't bad. We were a bit disappointed that there was nothing open late at the casino to get food.
Read MoreEileen H.
Jun 18, 2024
Great location, free valet parking and friendly staff. I attended a conference here and stayed for three nights. When I checked in, the room was clean and comfortable. Room has a mini fridge, but no coffee machine or microwave, although I travel on business a lot and find that many hotels don't have microwaves anymore. Breakfast buffet was not too bad and staff in the breakfast area kept it very clean and the food on the buffet was refilled quickly. There is a separate entrance for hotel guests so you don't have to walk through the casino. I'd stay here again.
Read MoreRob K.
Jun 13, 2024
I spent one night here midweek in early June 2024. Hotel has many positives including the following:Free valet parking Entrance to the hotel is separate from the casinoFree breakfast (eggs, potatoes, French toast, turkey sausage)Clean roomIf you want to gamble, you don't have to go outside eitherExercise room is fairly equipped with different equipment options Room overall would be on par with a Hampton Inn. It was clean and comfortable but nothing over the top. There weren't a ton of amenities either.If the price was right I would stay here but there are plenty of downtown options available that are equal or better.
Read MoreJustin J.
Feb 4, 2024
Stayed here after a work event and it is a nice new Hotel. The staff were friendly. Although the bed was very uncomfortable. The following morning, we had the complimentary breakfast which was not good at all. There are definitely improvements to make this a better stay at the hotel.
Read MoreBee M.
Dec 11, 2023
Went for a holiday party with work. It was a decent hotel and very visually pleasing but I was unimpressed with the quality of the beds and pillows and blankets. One thing I look forward to is a comfy hotel bed! There was also no mini fun travelSize things to take with you like shampoo and stuff. My back hurt when I woke up plus the walk to the casino is not too far but it's certainly not close. When I got back to the casino once I was told I was being turned away for public intoxication and I had to explain to the security guard my feet hurt from all the walking and new shoes LOL they then let me in. I would stay here again but I would probably rather save $$ and just take an Uber home.
Read MoreLarry T.
Oct 31, 2023
I am a non-smoker but did frequent the casino during my trip last weekend for the Steelers game. The casino smeels so bad of cigarettes that the hotel decided to charge me $350 because they have a machine that says I smoked in the room. One- I dont smoke. Two- I didnt smoke in the room. They say the machine picks up the smoke in the room and alerts them. How is it picking up smoke if I didnt smoke in the room?? They need to figure this out...as many people are complaining about this. They are giving me the run around right now and say a Manager is busy but will reach out. I was waiting for this...sitting in the lobby the morning we were leaving, there were multiple people complaining about the charges. Hotel would do nothing. How can they screw people over like this but have a stinky casino attached to the hotel? SCAM. I will delete the review when I get my money back. I did nothing wrong....
Read MoreJeanine A.
Dec 8, 2022
Super new. Hope they get their act together. Pros: Great location. Beautiful views. Access to casino and restaurants. Clean (because it's new!). Comfortable rooms. Cons: 1. AC in the room will not go below 68. I'm a menopausal woman, that doesn't work. Called front desk, they called maintenance, never showed. Then I was told a supervisor was coming up. He never showed. Got another call, from said supervisor and was told he wasn't coming and the AC will not go below 68. 2. Additionally, the WiFi is really crappy. I have not been able to share or receive photos or files since I got here. I'm here for a business meeting. I would not recommend using this facility for business. Good WiFi is a must. 3. There is a valet button on the phone in the room. I called to get my car and was told I have to come to the valet to request my car. The valet button, with the picture of a car, is only if I need help with my bags. Get it together. Can't add photos, I'm in the hotel right now and they won't load. Just dropped it from three to two stars.
Read MoreHolli G.
Apr 16, 2023
I stayed at this hotel for the past two nights as part of a wedding block. The rooms were spacious and clean. I especially like the automatic light in the bathroom because it made it easy to see when it was dark. The desk staff was courteous and helpful as well. I saw that they are planning on adding a virtual marketplace which I assume is like a convince store and I think that would be a great idea because as of now there was no option to buy toiletries or snacks in the lobby.
Read MoreGina P.
May 9, 2024
As expressed in previous comments this hotel is visually appealing.However there were are several short falls that needed improvements during my stay:- No microwaves in room or in lobby.- No coffee machine in room- Only one round of toilet paper. You are able to call for house keeping but there should already be at least one spare in the bathroom.- NO maid service. I am very capable of cleaning and tidying up after myself and always tip the maid service, but there is none. The price you pay does not match the amenities available during the stay.- Room service starts at 4pm. Suggestion: Earlier room service. Room service menu can also be improved to cover some more basics like chicken fingers, Caesar salad and a few more soup options besides only Italian wedding soup. - There was a heavy smoke smell in my room. I do not mind being around smoking (I personally do not smoke) but this was an intense odor in my room that made my room smell like the center of the casino. The experience felt like a soft opening which would be fine if it was not so expensive.Another option: My brother stayed at the Hyatt Place which is less expensive and a better experience. However, If you are coming to gamble solely this is likely a great option for you as room amenities may not be priority of your stay.
Read MoreRoche C.
Mar 29, 2024
There is no gift shop or place to buy things you may need, i.e. toothbrush, advil, etc. No room service til 5pm, so no coffee or breakfast.Stay somewhere else
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