Chicken Shack
sandwich, sandwiches, food
Outside Entrance
Seating
interior
Kitchen & Cashier
Counter
Menu
Order area
Peaches and Cream Shake, Black & White Shake, & Strawberry Peach Iced Tea
Menu & ordering
oysters and mussels, drink
I got the bag!
burgers, burger, food
burgers, burger, food
Art by Kevin Mack
Opening day!
Outside
food, burgers
SmokeShack
food
burgers, food
John F.
Mar 2, 2025
Great burger and shake! I got the Shack Burger, and it was excellent. I loved the crispy edges of the smash burger. Chocolate shake was rich, decadent, and hit the spot! I liked the fries, but they weren't the highlight - a little under seasoned. The chicken bites were ok. Breading wasn't very flavorful and fell off. Nevertheless, it was a great burger, and I would definitely order again.
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Mariah M.
Jan 23, 2025
Shake Shack is always such a good eat!Love this franchise so much. Whenever I can find a Shake Shack, ohhhh ima go!
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Amanda B.
Jan 18, 2025
You can always rely on Shake Shack for a good burger and shake that goes down a little too easily, and this location is no different. One of my favorite things about this particular spot is that you place your order on a tablet, which allows you to easily see all the customization options they offer. My favorite customization is hot peppers - they go great on nearly everything they have! I particularly love adding them to their cheese fries (which are delicious) and on my burger. Though you have to get a burger if it's your first time, they also make a surprisingly delicious grilled cheese as well as good chicken bites! Of course, a milkshake is a necessity as well - my favorite is their black & white, modeled after the famous NY black and white cookies! Overall, it's definitely worth stopping by if you haven't had the fortune of trying Shake Shack before!
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Molly H.
Feb 28, 2025
Cheers to the smashburger! I'm personally a big fan of this Shake Shack spot, and being the first location in the greater Pittsburgh area, they had a lot of pressure riding on them to meet expectations. I feel that it's a nice set-up, it's clean and efficient, and it functions as a great place to dine-in or order takeout. I've eaten in once and ordered delivery, and in both iterations, the burger was great and fresh. The milkshakes rock and the fries are good too! I've never tried the chicken sandwich or the other menu items but I want to try them at some point. I'm glad that this chain is in Pittsburgh now, and though I do try to support local business as much as possible, I can't deny the appeal of Shake Shack when you're craving a good fast food meal. I'm hungry just thinking about it!
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Victoria G.
Feb 15, 2025
Ordering was simple though I was debating on different toppings. My order was done in a few minutes. The burger with bacon was fantastic and the crinkle fries hit the spot. I had a side of a mushroom topping to did the fries. The atmosphere was lowkey on a weeknight.
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Kaylee K.
Feb 14, 2025
Every. Single. Time. We come here, it gets better and better! My husband and I like to each get a burger or chicken sandwich then split the cheese fries - it's the perfect amount! Service is so quick with the ordering screens, and workers always are so polite. Very clean tables and chairs every time we go too! A great spot with good prices.
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Liz G.
Oct 25, 2024
I really enjoy the food at Shake Shack! I always get the Shack burger but recently I tried the chicken stack for the first time and I think it's my new favorite! The cheese fries are always great. It's definitely on the pricier side for a fast casual burger spot but it's not somewhere I get the chance to go to all of the time so it's worth it to me. The service at this location is a little iffy. I've had great service but I've also had not so great service. It wouldn't stop me from going.
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Hilary J.
Mar 1, 2025
We got off to shop and get something to eat before the penguins game. First of all I do recommend it for a quick bit to eat. First of all it was ordered touch screen for your food do everything yourself (I wish there was person helping if it was there first time here I found the free cup of water after the fact I was happy I paid for one one of the two reasons for a three star one no wiping tables and no one seems like they want to serve customer just get the food out. Even though the guy was nice and the one woman around was glad to tell her the ketchup is out (when you work in food service pass the information the staff can't read your mind). The restaurant is smaller than New York one and four registers for a chain it should have more and you had to take a number to your table they come to you. The bathrooms were small and fine. The burgers were good and we got bacon and cheese fries and a Parmesan truffle fries the Parmesan fries were Parmesan cheese toppings and no truffle fries it was not good I don't recommend them. The other is ok and I would say if you're craving go for it. The cherry blossom shake was cherry flavor and good the sprinkles meh. Now for those who have been to other shake shacks anything is better than New York (I would never go back). Las Vegas hmm nope it is #1 for going to a good shake shack and I like being served instead of no help and having to figure it out. If you are a follower of the place it is a one and done. A quick place to eat yes. If you are a burger and fries connoisseur look for someplace better.
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Samantha L.
Jan 1, 2025
There is nothing that hits the spot more than a Shake Shack veggie burger and cheese fries during a night out!! I love the fried onions on the burger and the fries are always crispy and fresh. I'm so glad we have now one in Pittsburgh.
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Brad H.
Dec 13, 2024
Love shake shack and this location is no different. It is in the terminal area of the strip district, which has turned into an awesome place. Tons of shops, bars, restaurants, etc.This location is one of the one of the more kid friendly restaurants in the terminal. They have connect door setup outside, which kept my son occupied. To eat, I just went with the classic double shack burger and fries. It was super fresh, hot, and delicious as always. Their shack ranch is also a must with the fries.
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